Technologies in HP ProLiant Gen8 c-Class server blades

available through the VMware vCenter Server console, enabling comprehensive monitoring, remote control, and power

optimization directly from the vCenter console.

HP Insight Control includes one year of 24 x 7 HP Software Technical Support and Update Service ensuring rapid access

to HP support staff and proactive delivery of software updates. For more information about this service, please visit:

www.hp.com/go/insight.

HP Insight Online

The HP Insight Online, the industry’s first cloud-based management and support portal, gives you anywhere, anytime,

any device support as well as user-friendly access to track server health and events and rapidly resolve issues. HP

Insight Online is a new addition to HP Support Center for one stop, secure and personalized access to product and HP

support information specific to your IT environment with standard HP warranty, CarePack or contract services. It’s

designed for your IT staff who deploy, manage and support systems, as well as HP Authorized Partners who support

your IT Infrastructure. Through the HP Support Center, you have the option to automatically display devices remotely

monitored by HP. It provides the ability to easily track service events and support cases, view device configurations and

proactively monitor HP contracts and warranties. This allows your staff or HP Authorized Services Partner to be more

efficient in supporting and servicing your IT environment. What's more, they have the ability to do all this from anywhere

and at any time. For more information on HP Insight Online

http://h18004.www1.hp.com/products/quickspecs/14255_div/14255_div.html

HP Smart Update system software management

In complex data centers, as well as environments with only a few servers, updates to deploy new features, products, and

bug fixes can be disruptive. We addressed this industry-wide need to reduce update complexity and frequency with the

release of HP Smart Update consisting of HP Service Pack for ProLiant (HP SPP) and HP Smart Update Manager (HP SUM).

Together, these management tools give you more flexibility, less downtime, and better overall operating stability. In

addition, we provide 12 months of technical support for each HP SPP.

HP Service Pack for ProLiant

HP SPP is a comprehensive package of systems software (drivers, agents, utilities) and firmware for HP ProLiant SL, ML,

and DL 300, 500, 700, and 900 Series servers. HP SPP supports ProLiant BL Series servers starting with G5 servers

(includes HP ProLiant 100 series), two ProLiant 100 series G7 servers, and HP ProLiant Gen8 servers. Each HP SPP

contains firmware and software components (drivers, agents, tools) that have undergone interdependency testing to

ensure operational reliability. Each SPP supports update deployment of servers running Microsoft Windows, Linux, and

VMware operating systems.

We typically release SPPs to coincide with major HP ProLiant server releases. Occasionally, we will need to release

firmware, software components, or both with critical fixes outside an SPP release. These are known as Hot Fixes. You do

not have to update your servers with a Hot Fix unless it affects your environment.

Firmware, software, and Hot Fixes with associated Customer Advisories for HP ProLiant servers and HP BladeSystem

enclosure components will be available from the consolidated SPP download page below.

For a complete list of supported servers, review the HP Service Pack for ProLiant Server Support Guide for each SPP

release. For a list of the contents of the SPP, see the HP Service Pack for ProLiant Release Notes or the contents report.

All of these are available at www.hp.com/go/spp, and then click the link for SPP documentation.

HP Smart Update Manager

HP SUM is the HP deployment utility for firmware, drivers, agents and other tools. HP SUM has a simple, intuitive user

interface that guides you through repository definition, device discovery, analysis, and updates. It provides

comprehensive information on available updates, criticality, and interdependencies. It simplifies the firmware and

software update process. It lets you schedule online updates, and improves reliability of the deployment and installation

process. It is also scriptable through its command line interface and input file functionalities.

HP SUM does not permanently install agents or deployment software on the target servers. It uses Simple Object Access

Protocol (SOAP) to push the update utilities from the HP SUM instance to the target server to execute the discovery,