HP ProLiant BL465c G7 Server Blade Maintenance and Service Guide

Contents 3
Contents
Customer self repair ...................................................................................................................... 5
Parts only warranty service ......................................................................................................................... 5
Illustrated parts catalog ............................................................................................................... 16
Server blade components ......................................................................................................................... 16
Removal and replacement procedures ........................................................................................... 23
Required tools ......................................................................................................................................... 23
Safety considerations ............................................................................................................................... 23
Preventing electrostatic discharge .................................................................................................... 23
Server blade warnings and cautions ................................................................................................ 23
Symbols on equipment ................................................................................................................... 24
Server blade preparation ......................................................................................................................... 24
Power down the server blade .......................................................................................................... 24
Remove the server blade ................................................................................................................ 25
Access panel .......................................................................................................................................... 26
Hard drive blank ..................................................................................................................................... 27
Hard drive.............................................................................................................................................. 27
DIMM baffle ........................................................................................................................................... 28
DIMMs ................................................................................................................................................... 29
HP Smart Array Controller ........................................................................................................................ 30
Mezzanine card ...................................................................................................................................... 31
Cache module capacitor pack .................................................................................................................. 32
Front panel/hard drive cage assembly ....................................................................................................... 33
Heatsink ................................................................................................................................................. 33
Processor ............................................................................................................................................... 35
System board ......................................................................................................................................... 40
HP Trusted Platform Module ...................................................................................................................... 45
System battery ........................................................................................................................................ 45
Cabling ..................................................................................................................................... 47
Hard drive power cabling ........................................................................................................................ 47
Hot-plug SAS/SATA hard drive cabling ..................................................................................................... 47
Cache module capacitor pack cabling ....................................................................................................... 48
Using the HP c-Class Blade SUV Cable ...................................................................................................... 48
Connecting locally to a server blade with video and USB devices .................................................................. 48
Accessing a server blade with local KVM ......................................................................................... 48
Accessing a server blade with local media devices ............................................................................ 49
Diagnostic tools .......................................................................................................................... 51
Troubleshooting resources ........................................................................................................................ 51
HP ROM-Based Setup Utility ..................................................................................................................... 51
HP Insight Diagnostics .............................................................................................................................. 52
Integrated Management Log ..................................................................................................................... 52
Array Diagnostic Utility ............................................................................................................................ 52
HP Insight Remote Support software ........................................................................................................... 52
USB support and functionality ................................................................................................................... 53
USB support .................................................................................................................................. 53