HP Smart Update Manager 6.0.0 User Guide

7 Support and other resources
Contacting HP
For worldwide technical support information, see the HP support website:
http://www.hp.com/support
Before contacting HP, collect the following information:
• Product model names and numbers
• Technical support registration number (if applicable)
• Product serial numbers
• Error messages
• Operating system type and revision level
• Detailed questions
Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website:
http://www.hp.com/country/us/en/contact_us.html
After registering, you will receive email notification of product enhancements, new driver versions,
firmware updates, and other product resources.
Related information
Documents
You can find these documents on the SPP documentation page:
http://www.hp.com/go/spp/documentation
• HP Smart Update Manager Release Notes
• HP Service Pack for ProLiant Release Notes
• HP Service Pack for ProLiant Server Support Guide
• HP ProLiant and Integrity Firmware Management Best Practices Overview
• HP ProLiant and Integrity Firmware Management Best Practices Planning Guide
• HP ProLiant and Integrity Firmware Management Best Practices Implementer Guide
The following document is available for HP Integrity firmware update best practices:
• Using HP Smart Update Manager with Integrity Servers
http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c03572337/
c03572337.pdf
Websites
For more information about HP SUM, see the HP SUM website:
http://www.hp.com/go/hpsum
For more information about SPP, see the SPP website:
http://www.hp.com/go/spp
70 Support and other resources