HP BladeSystem c-Class Enclosure Troubleshooting Guide

Enclosure troubleshooting 35
Error indication Initial step Required steps
A server blade does not power up.
The following conditions exist:
•
The power LED is amber.
•
The health LED is flashing red.
•
The Insight Display device bay
status is yellow.
—
To correct the issue, follow the Insight
Display steps.
A server blade does not power up.
The following conditions exist:
•
The power LED is amber.
•
The health LED is green.
•
The Insight Display device bay
status is black.
After each step, check the
device bay status on the Insight
Display Health Summary screen.
When the status changes from
black to another color, the
Onboard Administrator detects
the server blade.
The server blade is not seated
properly in the device bay. Reseat the
server blade in the device bay. The
Insight Display device bay status
changes to dark green after the server
blade is detected. If the symptom
continues, perform the steps
beginning with step 2.
A server blade does not power up.
The following conditions exist:
•
The power LED is amber.
•
The health LED is off.
•
The Insight Display device bay
status is dark green.
—
Press the server blade Power
On/Standby button. If the server
blade does not power on, then begin
with step 4.
A server blade does not power up.
The following conditions exist:
•
The power LED is amber.
•
The health LED is flashing amber.
•
The Insight Display device bay
status is dark green.
—
Troubleshoot the processor to correct
the issue. When possible, connect a
VGA monitor to the front SUFI cable to
observe possible Memory DIMM and
CPU installation issues as those cannot
be reported through the iLO remote
display. Perform the following steps as
instructed in the server blade
documentation:
1 Remove the server blade.
2 Review Memory DIMMs position.
3 Remove unnecessary DIMMs and
optional mezzanine cards/option
boards.
4 Reseat the processor.
5 Remove the processor.
6 Install a spare processor.
7 Install the server blade in the
original device bay.
8 If the server blade powers up, then
the repair is complete. If the server
blade does not power up, then
contact HP for support.