HP BladeSystem c-Class Enclosure Troubleshooting Guide

Enclosure troubleshooting 36
Error indication Initial step Required steps
A server blade is powered up.
The following conditions exist:
•
The power LED is green.
•
The health LED is green.
•
The Insight Display device bay
status is blue.
No iLO 2 IP address results in
the following conditions:
•
No iLO 2 web or SSH
access
•
No enclosure DVD-ROM
drive support for this server
blade
•
No server blade information
provided to the Onboard
Administrator
•
No remote console or
remote media support
The iLO 2 on this server blade has no
IP address.
To configure the iLO 2 IP address,
reboot the server blade and use the
iLO 2 ROM setup during POST.
A server blade is powered up.
The following conditions exist:
•
The power LED is green.
•
The health LED is green.
•
The Insight Display device bay
status is red.
This issue results in the following
conditions:
•
The enclosure fan speed is
elevated to protect the server
blade.
•
The server blade cannot be
powered up if it was
manually powered down.
•
The Onboard Administrator
report of server blade
thermals and status is not
accurate.
The Onboard Administrator has lost
power and cooling communication
with iLO 2 for this server blade.
To reset iLO 2, perform one of the
following actions:
•
Log in to the iLO 2 GUI and reset
iLO 2.
•
Use the OA CLI command for the
bay, where N is the device bay
number.
reset server N
Because the previous action requires
restarting the server blade, always
request permission to power down the
server blade before performing this
action:
For an alternative method for resetting
iLO 2, reseat the server blade.
Reseating the server blade powers off
the server blade and iLO 2.
A server blade is powered up.
The following conditions exist:
•
The power LED is green.
•
The health LED is flashing red.
•
The Insight Display device bay
status is bright green.
—
The server blade failed to complete
POST. To troubleshoot the memory
installation, perform the following
steps:
1 Remove the server blade.
2 Verify that the memory is installed
according to the installation
guidelines provided in the server
blade documentation.
3 Install the server blade in the
original device bay.
4 Review the IML for this server
blade from OA GUI/CLI.
5 Review the iLO log from this server
blade for indicators.