HP BladeSystem c-Class Enclosure Troubleshooting Guide

Enclosure troubleshooting 44
Symptom Initial step Required steps
The Onboard Administrator health LED is
off on one Onboard Administrator, and
Onboard Administrator health LED is
green on the second Onboard
Administrator.
— Begin with step 2.
The Onboard Administrator health LED is
off on both Onboard Administrators.
— Begin with step 1.
The Onboard Administrator LED is red.
— Begin with step 2.
Procedures: Onboard Administrator errors
CAUTION: Some troubleshooting procedures require powering down an entire enclosure. To
avoid possible data loss, always secure permission before powering down an enclosure.
CAUTION: If you are using a Virtual Connect environment, some of these procedures might
cause the loss of Virtual Connect credentials and the loss of communication between the Onboard
Administrator and the Virtual Connect Interconnect module. Ensure the Virtual Connect
configuration is backed up before proceeding with any of the following procedures. Virtual
Connect configuration can be backed up by using Virtual Connect GUI or Virtual Connect
Support Utility.
CAUTION: To avoid data loss, do not remove an Onboard Administrator when the Insight
Display shows a firmware update in progress. During this activity, the Insight Display displays the
Firmware Update screen with the Lock icon and the firmware update progress bar.
Step Onboard Administrator errors action and verification
Step 1
Action
Verify that at least one power supply has the following normal LED status:
•
The power supply power LED is on.
•
The power supply fault LED is off.
Verification
If no power supply LEDs are on, then see "Power supply troubleshooting (on page 30)."
If at least one power supply indicates normal LED status, then continue to the next step.
Step 2
Action
HP BladeSystem c7000 Enclosure
If the OA tray has a single Onboard Administrator installed, reseat the OA and the OA
tray:
1 Remove the suspect Onboard Administrator.
2 Reseat the OA tray.
3 Install the suspect Onboard Administrator.
If the OA tray has two Onboard Administrators installed, then continue to the next step.
HP BladeSystem c3000 Enclosure
If the OA tray has a single Onboard Administrator installed, reseat the suspect Onboard
Administrator.
If the OA tray has two Onboard Administrators installed, then continue to step 6.