HP BladeSystem c-Class Enclosure Troubleshooting Guide

Enclosure troubleshooting 47
Step Onboard Administrator errors action and verification
Configuration
When the IP address is updated for the new Onboard Administrator, then the hardware
repair is complete.
To complete the configuration, perform the following steps:
1 If the OA1 IP address is 0.0.0.0 and is set for DHCP, then have the network
administrator modify the DHCP server configuration to add the new OA MAC address.
The OA MAC address is found in the new OA default DNS name.
2 Log in to the new Onboard Administrator using the Administrator account and the new
password.
3 Verify that the Onboard Administrator firmware is the correct version. Update the
Onboard Administrator firmware, if necessary.
4 Complete the Onboard Administrator setup wizard or restore a previously saved
enclosure configuration file.
5 If not using LDAP for authentication, then manually update the passwords.
Interconnect module troubleshooting
Interconnect modules, including switches, pass-thrus, and aggregation modules, interact with the enclosure
for management, power, and cooling. This section describes how to diagnose problems that occur during the
interaction between interconnect modules and the enclosure.
Insert interconnect blanks when interconnect slots are not used.
For specific interconnect module troubleshooting procedures, see the component documentation.
For specific component LED definitions and component identification, see "Component identification (on
page 73)."
Symptoms: Interconnect module errors
Symptom Initial step Required steps
The Insight Display reports error
on suspect interconnect module.
— To correct the issue, follow the Insight
Display steps.
An interconnect module does
not power up.
Interconnect modules are always
powered up. However, if a port is
unused or would present a
configuration error, the port is
disabled by the Onboard
Administrator.
Begin with step 1.
An interconnect port not
functioning properly.
For troubleshooting information, see
the interconnect module
documentation.
Procedures: Interconnect module errors
CAUTION: Some troubleshooting procedures require powering down an entire enclosure. To
avoid possible data loss, always secure permission before powering down an enclosure.