HP ProLiant Storage Server Release Notes (January 2006)

Storage Server release notes 13
Microsoft Windows Server 2003 Service Pack 1
This section describes issues that involve the installation and uninstallation of Microsoft Windows Server
2003 Service Pack 1 (SP1).
Issue: Blue screen condition occurs on NAS servers if Windows Server 2003 SP1 is uninstalled
Description If Microsoft Windows Server 2003 SP1 is uninstalled from NAS servers, a blue
screen condition occurs when the server is restarted again after the SP1
uninstallation.
Workaround Microsoft Windows Server 2003 SP1 is mandatory for HP NAS servers. HP
highly recommends that SP1 not be uninstalled.
Issue: Service Release 5.5 reference to PSP 7.2A and SP1 support clarification
Description There is confusion about Microsoft Windows Server 2003 SP1 support between
PSP 7.2A in Service Release 5.5 for ProLiant storage servers and PSP 7.3 offered
for ProLiant servers.
Workaround PSP 7.2A includes applicable PSP 7.3 updates that allows Service Release 5.5 to
support the installation of Windows Server 2003 SP1.
Issue: Telnet service missing after SP1 installation
Description On all HP Proliant Storage Server and StorageWorks NAS models, the Telnet
service can get uninstalled after installing Microsoft Server 2003 Service Pack 1.
The uninstallation of the Telnet service is caused by a system name of 15 or more
characters, and the service is not listed in Service Control Manager. Once the
Telnet service is uninstalled, it cannot be reinstalled.
Workaround HP engineers are working to resolve this issue. In the meantime, using a system
name of 14 characters or less before installing Service Pack 1 does not uninstall
the Telnet service.
Issue: Quest Consolidator 5.0 installation fails when installed on systems with Microsoft Windows
Server 2003 Service Pack 1
Description Installation of Quest Consolidator 5.0 on storage server systems that have
Microsoft Windows Server 2003 Service Pack 1 installed fails with the messages
Couldn’t start service and One or more of the Quest
Consolidator services was not configured properly. Please
open the Service Control Manager to configure the services
manually. This is caused by an incompatibility of the application with Microsoft
Windows Server 2003 Service Pack 1.
Workaround See the link
http://questsupportlink.quest.com/eSupport/Solution.asp?WAid=268453148.