HP ProLiant DL140 Generation 3 Server Maintenance and Service Guide Part number 413173-006 Sixth edition October 2012
Legal notices © Copyright 2007, 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Contents Customer self repair ............................................................................................................................... 5 Parts only warranty service........................................................................................................................ 5 Illustrated parts catalog ......................................................................................................................... 16 Mechanical components ...........................
NMI button (SW4) ............................................................................................................................ 88 Hot-plug HDD peripherals ....................................................................................................................... 89 Hot-plug backplane board.................................................................................................................. 89 Hot-plug cable ..............................................................
Customer self repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: • Mandatory—Parts for which customer self repair is mandatory.
Réparation par le client (CSR) Les produits HP comportent de nombreuses pièces CSR (Customer Self Repair = réparation par le client) afin de minimiser les délais de réparation et faciliter le remplacement des pièces défectueuses. Si pendant la période de diagnostic, HP (ou ses partenaires ou mainteneurs agréés) détermine que la réparation peut être effectuée à l'aide d'une pièce CSR, HP vous l'envoie directement.
Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione.
Customer Self Repair HP Produkte enthalten viele CSR-Teile (Customer Self Repair), um Reparaturzeiten zu minimieren und höhere Flexibilität beim Austausch defekter Bauteile zu ermöglichen. Wenn HP (oder ein HP Servicepartner) bei der Diagnose feststellt, dass das Produkt mithilfe eines CSR-Teils repariert werden kann, sendet Ihnen HP dieses Bauteil zum Austausch direkt zu.
Reparaciones del propio cliente Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar (Customer Self Repair, CSR) para minimizar el tiempo de reparación y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos.
Customer Self Repair Veel onderdelen in HP producten zijn door de klant zelf te repareren, waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is. Deze onderdelen worden CSR-onderdelen (Customer Self Repair) genoemd.
Reparo feito pelo cliente Os produtos da HP são projetados com muitas peças para reparo feito pelo cliente (CSR) de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substituição de peças com defeito. Se, durante o período de diagnóstico, a HP (ou fornecedores/parceiros de serviço da HP) concluir que o reparo pode ser efetuado pelo uso de uma peça CSR, a peça de reposição será enviada diretamente ao cliente.
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Illustrated parts catalog Mechanical components Table 1 Mechanical components spare parts list Item Description Spare part number Customer self Repair 1 Top cover 416353-001 Mandatory 2 PCI riser board assembly 416345-001 Mandatory 3 Air duct 390981-001 Mandatory 4 Front bezel 416352-001 Mandatory 5 Processor air baffle* 394556-001 Mandatory 6 Processor mounting plate* 390396-001 Mandatory * not shown Mandatory—Parts for which customer self repair is mandatory.
Mandatory: Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. 1 Optional: Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également conçues pour permettre au client d'effectuer lui-même la réparation.
Mandatory: Verplicht—Onderdelen waarvoor Customer Self Repair verplicht is. Als u HP verzoekt deze onderdelen te vervangen, komen de reiskosten en het arbeidsloon voor uw rekening. 1 Optional: Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht, afhankelijk van het type garantieservice voor het product.
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System components Table 2 System components spare parts list Item Description Spare part number Customer self repair 1 System fan module 416350-001 Mandatory 2 Processor heat sink 416348-001 Optional 3 Processor Optional Quad-Core Intel Xeon Processors a) E5310 (1.60 GHz, 1066 MHz FSB, 80W) 453310-001 b) E5320 (1.86 GHz, 1066 MHz FSB, 80W)* 453309-001 c) E5335 (2.0 GHz, 1333 MHz FSB, 80W)* 453307-001 d) E5345 (2.33 GHz, 1333 MHz FSB, 80W)* 453308-001 e) L5320 LV (1.
Table 2 System components spare parts list Item 4 Description Spare part number h) 5150 (2.66 GHz, 1333 MHz FSB, 65W)* 458689-001 i) 5160 (3.
Table 2 System components spare parts list Item Description Spare part number Customer self repair Signal cable kits* 14 IDE data cable assembly 390494-001 Mandatory 15 Non-hot-plug SATA data cable 416351-001 Mandatory 16 Hot-plug cable 385840-001 Mandatory Power 17 650W power supply unit 416349-001 Mandatory 18 3V 200-mAh internal lithium battery for system board 153099-001 Mandatory Miscellaneous* 19 Front USB port cable* 408287-001 Mandatory 20 Front panel board cable* 39049
Optional: Opzionali—Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di componenti progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP, potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto. 2 No: Non CSR—Alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato.
Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto. 2 No: Nenhuma—Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça.
HP contact information For the name of the nearest HP authorized reseller: • • • In the United States, call 1-800-345-1518. In Canada, call 1-800-263-5868. In other locations, refer to the HP website at www.hp.com. For HP technical support: • • In North America: ○ Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls may be recorded or monitored.
Removal and replacement procedures Required tools In performing any hardware configuration procedure you may need the following tools: T-15 Torx screwdriver Flat-blade screwdriver The following references and software tools may also be used: • • • • • HP ProLiant DL140 Generation 3 Server Support CD IPMI Event Log Diagnostics software NOTE: The figures used in this guide to illustrate procedural steps are labeled numerically (i.e., 1, 2…).
CAUTION: The server must always be operated with the system top cover on. Proper cooling is not achieved when the system covers are removed. CAUTION: Whenever installing hardware or performing maintenance procedures requiring access to internal components, it is recommended that all server data be backed up to avoid loss. IMPORTANT: Before removing any serviceable parts, determine whether the part is hot-plug or nonhot-plug. If the device is non-hot-plug, you must power down the server.
These symbols, on power supplies or systems, indicate that the equipment is supplied by multiple sources of power. WARNING: To reduce the risk of injury from electric shock, remove all power cords to completely disconnect power from the system. Rack warnings WARNING: To reduce the risk of personal injury or damage to equipment, always ensure that the rack is adequately stabilized before extending a component outside the rack. A rack may become unstable if more than one component is extended for any reason.
• • • Avoid touching pins, leads, or circuitry. Always place drives with the Printed Circuit Board (PCB) assembly-side down. Use conductive field service tools. Pre-installation procedure Perform the steps below before you open the server or before you remove or replace any component. 1. Perform data backup. 2. Turn off the server and all the peripherals connected to it. 3.
Powering down the server The server does not completely power down when the power button is pressed. The button toggles between On and Standby. The standby position removes power from most electronics and the drives, but some internal circuitry remains active. To completely remove all power from the system, disconnect all power cords from the server. WARNING: Hazardous voltages are present inside the server.
Opening the server The top cover is detachable. Remove this cover before you can remove or replace a server component. To remove the top cover: 1. Perform steps 1 through 3 of the pre-installation procedure. 2. Detach the top cover from the chassis. a. Loosen the captive thumbscrew on the rear panel. b. Slide the cover approximately 1.25 cm (0.5 in) toward the rear of the unit, and then lift the cover to detach it from the chassis. Figure 1 Removing the top cover 3.
To reinstall the top cover: 1. Perform steps 1 through 4 of the post-installation procedure. 2. Reinstall the top cover. a. Align the cover to the chassis and then slide it towards the front panel to position it into place. b. Once the cover is attached to the chassis, secure it by tightening the captive thumbscrew on the rear panel. Figure 2 Reinstalling the top cover 3. Perform steps 6 and 7 of the post-installation procedure.
System drive cable connections This section highlights the location of the system board connectors for the system drives’ data cables. IMPORTANT: Observe the cable management guidelines listed on page 30 when routing the drive cables. NOTE: The data cable of a SAS hard drive should be connected to the installed SAS controller board.
Hot-plug SATA/SAS hard drive cables Figure 6 Hot-plug SATA/SAS HDD cable connections Item Description 1 9-pin HDD LED cable connector 2 HDD 2 data cable connector 3 HDD 1 data cable connector 4 15-pin HDD power cable connector Optical media drive The optical media device bay supports the installation of a slim-type CD-ROM or DVD-ROM drive. To install a CD or DVD drive: 1. Perform the pre-installation procedure. 2. Prepare the optical media device bay for installation. a.
Figure 7 Preparing the optical media device bay for installation 3. Remove the new optical drive from its protective packaging. The optical drive option kits include mounting screws for drive installation. 4. Install the new optical drive in its carrier. a. Align the optical drive in the carrier. b. Secure the drive with two mounting screws. Figure 8 Installing the optical media drive in its carrier 5. Install the new optical drive into the chassis. a.
Hard drives Hard drives installed in the server are labeled as Device 1 and Device 2, from left to right, when viewed from the front of the server. Figure 10 Hard drive device numbers Hard drive support The server’s HDD bays support both non-hot-plug and hot-plug SATA drives, as well as hot-plug SAS drives. The low-end system comes with a single hard drive. The type and capacity of drives vary based on the server model.
• If you removed a hard drive without plans of installing a new one, you must reinstall the mounting screws to the blank HDD carrier, and then reinstall the carrier in the chassis for proper cooling of the system. Removing a hard drive To remove a non-hot-plug SATA hard drive: 1. Perform the pre-installation procedure. 2. Remove the non-hot-plug SATA hard drive from the chassis. a. Disconnect the data and power cables from the rear of the hard drive. b.
To remove a hot-plug SATA/SAS hard drive: 1. Make sure that the drive activity and fault identification LED indicators on the HDD carrier are off. 2. Remove the hot-plug SATA/SAS hard drive from the chassis. a. Press the hard disk carrier button to release the ejector lever. b. Use the ejector lever to pull the drive out of the cage. Make sure to support the drive when pulling it out of the cage. Figure 14 Removing the hot-plug SATA/SAS hard drive from the chassis 3.
3. Install the new non-hot-plug SATA hard drive in its carrier. If you are installing the new drive in a previously occupied drive bay, use the HDD carrier and mounting screws you removed from the old drive. If you are installing the new drive in an empty drive bay, use the HDD carrier and mounting screws you removed from that drive bay. a. Align the new hard drive on the carrier. b. Secure the hard drive assembly with the four mounting screws. c. Slide the hard drive assembly into the chassis.
Configuring a hot-plug SATA/SAS hard drive NOTE: The procedures below assume that the user is switching from a non-hot-plug SATA hard drive system to a hot-plug SATA/SAS one. The steps listed below give an overview of the hot-plug SATA/ SAS hard drive configuration procedure. 1. Install the hot-plug backplane board. 2. Install the PCI-X riser board. 3. Install the hot-plug SATA/SAS controller board. 4. Install the hot-plug cable. 5. Install the hot-plug SATA/SAS hard drive. 6.
Figure 19 Installing the hot-plug backplane board 5. Install the PCI-X riser board. Refer to page 55 for detailed procedure. 6. Install the hot-plug SATA/SAS controller board. Refer to page 56 for detailed procedure. 7. Install the hot-plug cable. Proceed to the next section for instructions.
Figure 20 Routing the hot-plug cable from the low-profile slot 3. Proceed to step 7 for instructions on how to connect the hot-plug cable to the backplane board. 4. Route the hot-plug cable from the standard height slot to the backplane board by first engaging the connector end of the cable to the rear connector of the hot-plug SATA/SAS controller board. Figure 21 Connecting the hot-plug cable to a controller board installed in the standard height slot 5. Reinstall the PCI riser board assembly. a.
Figure 22 Reinstalling the PCI riser board assembly 6. Route the hot-plug cable towards the backplane board. a. Lay the hot-plug cable in the space between the PCI retainer bracket and the power supply unit. b. Position the hot-plug cable underneath the PSU cables, and then pull it through towards the chassis’ partition wall. c. Pull the hot-plug cable through the cable management opening of the chassis’ partition wall. d.
Figure 24 Connecting the backplane board cables 8. Perform the post-installation procedure. 9. Install the new hot-plug SATA/SAS hard drive to the unit. Proceed to the next section for instructions. To install a hot-plug SATA/SAS hard drive: 1. Select which drive bay you will use to install the new hot-plug SATA/SAS hard drive. If the desired drive bay is occupied, remove the currently installed drive following the procedure described in page 38.
Figure 25 Installing a hot-plug SATA/SAS hard drive 3. Set up the SATA/SAS configuration. Refer to the documentation that came with the hot-plug SATA/SAS controller board for detailed procedure. System board configuration Refer to the following sections for instructions about how to remove or replace the processor, memory modules, expansion boards, the IPMI card, and the system battery. Processor The server’s two LGA771 processor sockets support Dual-Core and Quad-Core Intel Xeon processors.
Figure 27 Processor socket numbers • Handle the processor and heat sink with care. Damage to either may prevent the system from functioning properly. • • The pins beneath the processor are very fragile. Do not bend or damage them. • Be sure that the server has the most recent ROM version. Failure to flash the ROM before installing processors can cause system failure.
3. Remove the processor air baffle. a. Remove the screw securing the processor air baffle to the system board. b. Lift the processor air baffle away from the system board. Figure 29 Removing the processor air baffle c. Store the processor air baffle (with its screw) for reassembly later. Replacing a processor WARNING: To reduce the risk of personal injury from hot surfaces, allow the heat sink and the processor to cool before touching them.
To remove the heat sink: 1. Perform the pre-installation procedure. 2. If necessary, remove any accessory boards or cables that prevent access to the air duct. 3. Lift the air duct away from the processor sockets. Keep it for reinstallation later. 4. Locate the processor you want to remove. 5. Remove the heat sink. a. Loosen the four spring-loaded screws a few threads out, observing a diagonally opposite pattern, and then loosen them completely to release the heat sink from the processor base.
To remove a processor: 1. Disengage the load lever. 2. Lift up the retention plate to expose the socket body. 3. Grasp the processor by its edges and carefully lift it out of its socket. Figure 33 Removing the processor 4. Place the processor on a static-dissipating work surface or inside an anti-static bag. To apply thermal grease: CAUTION: Never touch the bottom of the processor; any contaminant on this side of the processor could prevent the mounting pads from making contact with the socket.
3. Engage the load lever back into place. Figure 34 Installing the processor To install the new heat sink: CAUTION: To prevent overheating or a possible system crash, use only a heat sink specified for the HP ProLiant ML110 Generation 5 Server. 1. Remove and discard the plastic cover protecting the thermal interface material. Be careful not to touch or scratch the thermal interface material. 2. Install the new heat sink. a. Align then insert the heat sink on top of the processor.
3. Reinstall the air duct in its place. Figure 36 Reinstalling the air duct 4. Perform the post-installation procedure. Memory The system has eight DIMM slots that support up to 16 GB maximum system memory (2 GB in each of the eight DIMM slots). Figure 37 DIMM slots location The eight DIMM slots are divided into two branches of two channels each.
○ − Install the first pair in the DIMM1 and DIMM3 slots. − Memory upgrade granularity is two DIMMs. Observe the following channel pair sequence during installation: DIMM5 - DIMM7, DIMM2 - DIMM4, then DIMM6 - DIMM8. When operating in single DIMM mode, the module should be installed in the DIMM1 slot. CAUTION: DIMMs can be damaged by improper handling. Always use an anti-static wrist strap and grounding mat, and discharge static electricity before touching DIMMs. To remove a memory module: 1.
Figure 39 Installing a memory module 6. Perform the post-installation procedure. Expansion board System board PCI expansion slots There are four PCI expansion slots on the system board. Figure 40 System board PCI expansion slots Item Component code Description Function 1 CN4 64-bit/133 MHz * 3.3 V PCI-X slot Supports a low-profile PCI-X riser board 2 CN5 PCI Express x8 slot Supports a low-profile PCI Express x8 riser board 3 CN6 64-bit/133 MHz * 3.
Figure 41 System default PCI Express riser boards Item Description 1 Standard height/full length PCI Express x16 riser board 2 Low-profile PCI Express x8 riser board NOTE: Users have the option to replace either or both of the PCI Express riser boards with a PCI-X model using the PCI-X riser board option kit. This will allow support for PCI-X expansion boards. PCI riser board assembly To remove the PCI riser board assembly: 1. Perform the pre-installation procedure. 2.
To install the PCI-X riser board: Installing the PCI-X riser board option allows users to install PCI-X compatible expansion boards in the ProLiant server. NOTE: For ease of reading, the PCI riser board assembly will simply be referred to as “assembly” in the succeeding sections. Furthermore, in some figures, the plane section of the PCI riser board assembly is dimmed out for clarity. 1. Remove the PCI riser board assembly following the procedures described in the previous section. 2.
To reinstall the PCI riser board assembly: 1. Align the assembly with the system board expansion slots, and then press it down to ensure full connection to the system board. 2. Tighten the two captive thumbscrews to secure the assembly to the chassis. Figure 45 Reinstalling the PCI riser board assembly 3. Perform the post-installation procedure. Installing a PCI expansion board Guidelines for installing PCI expansion boards The system supports up to two expansion boards at a time.
Figure 46 Removing the covers of the PCI riser board expansion slots 4. Remove the expansion board from its protective packaging, handling it by the edges. Some expansion boards can only be installed in one slot but other boards can be configured to fit in either slot by replacing the default bracket (attached to the board) with a different sized one. The different sized bracket and instructions on how to attach it to the board is included in the option kit. 5.
Figure 48 System battery If the server no longer automatically displays the correct date and time, the system battery that provides power to the real-time clock may need to be replaced. Under normal use, battery life is 5 to 10 years. System battery replacement warnings Observe the following precautions when replacing the system battery: • Replace the battery with the same type as the battery recommended by HP. Use of another battery may present a risk of fire or explosion.
Figure 49 Replacing the system battery 3. Perform the post-installation procedure. System fans The server has six system fans located on the chassis’ center wall. Figure 50 System fans System fan connections Figure 51 identifies the system fans by their device number and shows their corresponding cable connections.
Device number Connector System fan 1 to 4 CN3 to CN6 on the front panel board System fan 5 CN9 on the system board System fan 6 CN8 on the system board NOTE: System fans 1 to 5 are for the memory modules and processors, while system fan 6 is for the PCI slots and system chipsets. To replace the system fan: A new system fan can be installed to allow the server to operate properly in case a default system fan becomes defective. 1. Perform the pre-installation procedure. 2.
Figure 53 Installing a system fan 5. Perform the post-installation procedure. Power supply unit Located on the rear panel of the server is a single standard autoranging 650-watts PSU with PFC (power factor correction) function.
Figure 55 Removing the power supply unit 3. Install the new PSU. CAUTION: Do not over tighten the PSU’s screws to prevent them from breaking off. A maximum torque of 7 ± 1 is set for the system. a. Position the new PSU in the PSU section of the chassis. b. Insert the PSU mounting screw located between the PSU fans. c. Insert the two PSU mounting screws located in the rear panel. d.
Diagnostic tools Diagnostic tools overview The following utilities assist in diagnosing problems, testing hardware, and monitoring and managing server operations. Table 3 Diagnostic tools Tool What it is How to run it User Diagnostics A tool to assist testing and/or verifying operation of hardware. If problems are found, the diagnostics package isolates failures down to the replaceable part, whenever possible.
PhoenixBIOS software PhoenixBIOS software is a ROM BIOS-based diagnostic tool that monitors system activity and performs constant hardware testing to ensure proper system operation. ROM BIOS is a set of programs permanently stored in an EEPROM chipset (U64) located on the system board. These programs micro-manage the hardware devices installed on your server.
The Setup Utility loads the configuration values in a battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM, which allows configuration data to be retained when power is turned off. The values take effect when the system is booted. POST uses these values to configure the hardware. If the values and the actual hardware do not agree, POST generates an error message. You must run this utility to change the BIOS settings from the default or current configuration.
Navigating through the Setup Utility Use the keys listed in the legend bar on the bottom of the Setup screen to work your way through the various menu and submenu screens of the Setup Utility. Table 4 Setup Utility’s navigation keys Key Functions ← and → To move between selections on the menu bar. ↑ and ↓ To move the cursor to the field you want. The currently selected field will be highlighted. The right side of each menu screen displays the Item Specific Help panel.
Setup Utility menus The Setup Utility provides a menu bar with the menu selections. The menu bar choices are described in the. Table 5 Setup Utility's primary menus Menu Main Advanced Function Use this menu to: • View BIOS information including ROM ID, version number and build date • Set the system time and date. • Configure drive settings for available IDE and SATA devices. • Select which options to run during system boot-up.
Table 5 Setup Utility's primary menus Menu Function Power Use this menu to: Exit • Enable or disable the modem ring power-up function. • Enable or disable the WOL (Wake-On-LAN) function of the onboard LAN controllers (U20 and U30) • Set the mode of operation if a power loss occurs. Use this menu to select an exit option to quit from the Setup Utility. Options include: • Exit Saving Changes - Saves changes made and close the Setup Utility.
To change the administrator password: 1. In the Security menu screen, select the Administrator Password Is field, and then press Enter. 2. Type the original password in the password box. 3. Type a new password, and then press Enter. 4. Retype the new password to verify the first entry, and then press Enter again. 5. Press F10 to save the password and close the Setup Utility. To remove the administrator password: 1.
Boot-time diagnostic screen The boot-time diagnostic screen displays basic and important information about the current server configuration and is necessary for troubleshooting and may be required when asking for technical support.
Recording custom Setup values Keep a record of the custom Setup values you have set up for your system BIOS. If the custom values ever need restoring (after a CMOS clear, for example), you must run the Setup Utility and enter these custom settings again. Make sure to update this record whenever you make any change to these Setup settings or install new hardware. You can either record the Setup values manually (hard copy) or use a CMOS backup utility. To manually record the custom Setup values: 1.
Clearing CMOS You may need to clear the Setup configuration values (CMOS) if the configuration has been corrupted, or if incorrect settings made in the Setup Utility have caused error messages to be unreadable. Clearing the CMOS data removes the administrator password. The clear CMOS switch is switch 2 of the system configuration switch (SW2). Go to page 84 for the location of this switch. To clear CMOS: 1. Remove the top cover following the procedures described on page 31. 2.
POST errors messages Whenever a non-fatal error occurs during POST, an error message describing the problem appears onscreen. These text messages are displayed in normal video (white text on black background). It shows the details of the error.
Table 6 POST error messages Error code Error message Corrective action 0251 System CMOS checksum bad - Default configuration used The settings in the Setup Utility have been corrupted or modified incorrectly, perhaps by an application program that changes data stored in CMOS. You can either load the system default values or access Setup and enter your own custom values. If the error persists, check the system battery or contact your HP Customer Support provider.
The routine derives the beep code from the test point error as follows: 1. The 8-bit error code is broken down to four 2-bit groups (Discard the most significant group if it is 00). 2. Each group is made one-based (1 through 4) by adding 1. 3. Short beeps are generated for the number in each group. Example: Test point 01Ah = 00 01 10 10 = 1-2-3-3 beeps Table 7 lists the checkpoint codes written at the start of each test and the beep codes issued for terminal errors.
Table 7 POST beep codes Code Beep Description 24h Set ES segment register to 4 GB 28h Auto size DRAM 29h Initialize POST Memory Manager 2Ah Clear 512 KB base RAM 2Ch 1-3-4-1 RAM failure on address line xxxx 2Eh 1-3-4-3 RAM failure on data bits xxxx of low byte of memory bus 2Fh Enable cache before system BIOS shadow 32h Test processor bus-clock frequency 33h Initialize Phoenix Dispatch Manager 36h Warm start shut down 38h Shadow system BIOS ROM 3Ah Auto size cache 3Ch Advanced
Table 7 POST beep codes Code Beep Description 59h Initialize POST display service 5Ah Display prompt ”Press F10 to enter SETUP” 5Bh Disable processor cache 5Ch Test RAM between 512 and 640 KB 60h Test extended memory 62h Test extended memory address lines 64h Jump to user patch 1 66h Configure advanced cache registers 67h Initialize multiprocessor APIC 68h Enable external and processor caches 69h Setup System Management Mode (SMM) area 6Ah Display external L2 cache size 6Bh Load
Table 7 POST beep codes Code Beep Description 8Bh Test and initialize PS/2 mouse 8Ch Initialize floppy controller 8Fh Determine number of ATA drives (optional) 90h Initialize hard disk controllers 91h Initialize local bus hard disk controllers 92h Jump to user patch 2 93h Build MP table for multi-processor boards 95h Install CD-ROM for boot 96h Clear huge ES segment register 97h Fix up MP table 98h 1-2 Search for option ROMs.
Table 7 POST beep codes Code Beep Description BAh Initialize SMBIOS BBh Initialize PnP option ROMs BCh Clear parity checkers BDh Display Multi-boot menu BEh Clear screen (optional) BFh Check virus and backup reminders C0h Try to boot with INT 19 C1h Initialize POST Error Manager (PEM) C2h Initialize error logging C3h Initialize error display function C4h Initialize system error handler C5h PnP and dual CMOS (optional) C6h Initialize note dock (optional) C7h Initialize note dock
Table 7 POST beep codes Code Beep Description E9h Initialize multiprocessor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize memory type EDh Initialize memory size EEh Shadow boot block EFh System memory test F0h Initialize interrupt vectors F1h Initialize runtime clock F2h Initialize video F3h Initialize System Management Manager F4h Output one beep F5h Clear huge segment F6h Boot to mini DOS F7h Boot to full DOS Troubleshooting resources NOTE: For
Connectors, switches, and LEDs Connectors and components Front panel Figure 59 Front panel Item Icon Component 1 Hard disk drive (HDD) bays 2 Optical media device bay 3 Front unit identification (UID) button with LED indicator (blue) Press to illuminate the UID LED indicators on the front and rear panels. This is to mark a particular unit within a server group for purpose of identification during servicing or maintenance procedures.
Rear panel Figure 60 Rear panel Item Icon Component 1 Ventilation holes 2 Thumbscrew for the top cover 3 Thumbscrews for the PCI riser board assembly 4 Low-profile PCI Express x8/PCI-X riser board slot cover 5 Standard height/full-length PCI Express x16/PCI-X riser board slot cover 6 Power supply cable socket 7 GbE LAN ports for NIC 1 and NIC 2 (RJ-45) 8 Rear UID button with LED indicator (blue) 9 Rear USB ports (black) 10 Video port (blue) 11 Serial port (teal) 12 PS/2 keyboard p
System board Figure 61 System board components Item Component code Component 1 RJ3 10/100 Mbps LAN port for IPMI management 2 SKT6 PS/2 mouse port 3 SKT3 PS/2 keyboard port 4 CN7 Serial port 5 CN10 Video port 6 SKT2 and SKT1 USB ports 7 SW1 UID button with LED indicator (blue) 8 RJ1 and RJ2 GbE LAN ports for NIC 1 and NIC 2 9 U30 and U20 Broadcom BCM5721 NetXtreme Gigabit Ethernet controllers 10 DIMM1 to DIMM4 Branch 0 DIMM slots 11 DIMM5 to DIMM8 Branch 1 DIMM slots 12
Item Component code Component 15 CPU1 Intel LGA771 processor 1 socket 16 — Processor 2 socket air baffle 17 — Airflow regulator for the front system fans 1 - 4 18 USBCN1 9-pin connector for the front USB ports 19 CN9 and CN8 4-pin system fan connectors (for system fans 5 and 6) 20 PWRCN1 8-pin ATX processor power connector 21 SW4 NMI button 22 PWRCN3 24-pin ATX system board power connector 23 SW2 System configuration switch 24 — PCI retainer bracket 25 FPCN1 19-pin front p
Front panel board The front panel board is linked to the system board through the front panel board connector (FPCN1).
Front panel board cable connections Figure 63 Front panel board cable connections Item Connector Cable 1 CN2 Front panel board system board connector Connects to FPCN1 on the system board 2 CN1 Front panel board power connector Connects to the PSU. 3 CN3 to CN6 4-pin system fan connectors Connects to the system fans 1 to 4. To route the front panel board cables: CAUTION: Route the front panel board cables neatly.
7. Arrange the drive and power cables of the available hard drives over the routed FPB cables, and then reconnect them to their corresponding connectors on the rear of the drives. 8. Connect the FPB cables to their FPB connectors. a. Connect the FPB power cable to the CN1 connector. b. Connect the FPB system board cable to the CN2 connector. c. Connect the FPB fan cables to their corresponding connectors, and then secure it through their fasteners on the base of the chassis.
System configuration switch (SW2) Figure 65 System configuration switch Switch SW2-1 Status Function On Boot block enabled Off Normal boot On Clear CMOS settings and restore system defaults Off Normal CMOS settings SW2-3 — Reserved SW2-4 — Reserved SW2-2 NOTE: The status indicated in bold text is the default setting. NMI button (SW4) If the system crashes or stops operating properly, you can use the NMI button (SW4) to mechanically force the server to issue a non-maskable interrupt.
Hot-plug HDD peripherals Hot-plug backplane board If you are switching from a non-hot-plug SATA hard drive system to a hot-plug SATA/SAS one, you will need to install the hot-plug backplane board (HPBB). This backplane board supports both SATA and SAS functions. Go to page 40 for instructions on how to install this board.
Hot-plug cable If you are switching from a non-hot-plug SATA hard drive system to a hot-plug SATA/SAS one, you will need to install the hot-plug cable. This cable supports both SATA and SAS functions. Go to page 41 for instructions on how to install this cable.
Front panel LED indicators Figure 69 Front panel LED indicators Item Indicator Status Description 1 UID LED indicator (recessed underneath the UID button) Blue A UID button has been pressed. 2 System health LED indicator Off System health is normal. Amber A pre-failure system threshold has been breached.
Hot-plug HDD LED indicators Figure 70 Hot-plug HDD LED indicators Item Indicator 1 Drive activity LED indicator Status Description Forced off (override drive activity output) • The drive is not a member of any RAID volumes; or the drive is configured but is in a replacement or failed state for at least one volume that it is a member of; or the drive is a spare drive that is inactive or has been activated but has not been rebuilt. • The drive is not rebuilding.
Item Indicator 2 Drive fault identification LED indicator Status Description Off • The drive is not in a failed state. • The drive is not selected (unit identification). Solid blue • The drive is not in a failed state. • The drive is selected (unit identification) Solid amber • The drive is in a failed state. • The drive is not selected. Flashing amber @ 1 Hz 50% duty cycle • The drive is in a predictive failure state. • The drive is not in a failed state. • The drive is not selected.
Rear panel LED indicators Figure 71 Rear panel LED indicators Item Indicator Status Description 1 NIC activity/link status LED indicators Solid green An active network link exists. Flashing green An ongoing network data activity exists. Off The server is off-line. Steady amber The LAN connection is using a GbE link. Steady green The LAN connection is using a 100 Mbps link. Off The LAN connection is using a 10 Mbps link.
System specifications Technical specifications System unit Table 8 System unit specifications Item Description Processor socket Intel LGA771 processor socket (two) Processor support Dual-Core and Quad-Core Intel Xeon processors Core logic chipsets • Intel MCH – north bridge, core logic controller • Intel ICH – south bridge Super I/O chipset Integrated in the ServerEngines Pilot BMC Hardware monitoring chipset Analog Devices ADM7462 Baseboard management ServerEngines Pilot controller Gigabit E
Table 8 System unit specifications Item Description Memory Eight DDR2-667 DIMM slots, four DIMMs per processor for a maximum system memory capacity of 16 GB (2 GB per DIMM) Media storage • Two 1-inch HDD bays supporting both non-hot-plug and hot-plug SATA drives, as well as hot-plug SAS drives • Optical media device bay for slim-type CD-ROM or DVD-ROM drive I/O ports PS/2 keyboard port, PS/2 mouse port, USB ports (two each on the front and rear panels), video port, serial port, and LAN ports (thre
Processor Table 10 Quad-Core Intel Xeon processor specifications Specification Processor Number E5310 L5320 LV E5320 E5335 L5335 E5345 X5355 X5365 CPU speed 1.6 GHz 1.86 GHz 1.86 GHz 2.0 GHz 2.0 GHz 2.33 GHz 2.66 GHz 3.0 GHz Bus speed 1066 MHz 1066 MHz 1066 MHz 1333 MHz 1333 MHz 1333 MHz 1333 MHz 1333 MHz Bus/core ratio 6 — 7 — 6 7 8 — L2 cache size 8 MB L2 cache speed 1.6 GHz — 1.86 GHz — 2.0 GHz 2.33 GHz 2.
Table 11 Dual-Core Intel Xeon processor specifications Specification Processor number 5080 5060 5050 5160 5150 5140 5148 LV 5130 5110 CPU speed 3.73 GHz 3.2 GHz 3.0 GHz 3.0 GHz 2.66 GHz 2.33 GHz 2.33 GHz 2.0 GHz 1.6 GHz Bus speed 1066 MHz 1066 MHz 667 MHz 1333 MHz 1333 MHz 1333 MHz 1333 MHz 1333 MHz 1066 MHz Bus/core ratio 14 12 18 9 8 6.5 — 6 6 L2 cache size 4 MB L2 cache speed 3.73 GHz 3.2 GHz 3.0 GHz 3.0 GHz 2.66 GHz 2.33 GHz 2.33 GHz 2.0 GHz 1.
IDE CD-ROM drive Table 12 IDE CD-ROM drive specifications Item Description Dimensions Height 12.7 mm (0.5 in) Width 128 mm (5.04 in) Depth 137.2 mm (5.4 in) Weight < .34 kg (< .75 lb) Applicable disk formats CD-DA, CD-ROM (mode 1 and 2); CD-XA (mode 2, Form 1 and 2), CD-1 Ready; CD-Extra; Video CD, Photo CD (single and multiple session) Disk diameter 120 mm, 80 mm (4.7 in, 3.15 in) Disk thickness 1.2 mm (.
Hard drives Non-hot-plug SATA hard drive Table 13 Non-hot-plug SATA hard drive specifications Item 80 GB 160 GB 250 GB 500 GB Model HP Serial-ATA (SATA) Hard Drive Capacity 80,026 MB 160,041 MB 250,059 MB 500,107 MB Height Width 26.1 mm (1.028 in) 26.1 mm (1.028 in) 26.1 mm (1.028 in) 101.6 mm (4.0 in) 101.6 mm (4.0 in) 101.6 mm (4.0 in) 26.1 mm (1.028 in) Depth 147.0 mm (5.787 in) 147.0 mm (5.787 in) 147.0 mm (5.787 in) Physical dimensions 101.6 mm (4.0 in) 147.0 mm (5.
Hot-plug SATA hard drive Table 14 Hot-plug SATA hard drive specifications Item 80 GB 160 GB 250 GB 500 GB 750 GB Model HP Serial-ATA (SATA) Hard Drive Capacity 80,026 MB 160,041 MB 250,059 MB 500,107 MB 750,156 MB 26.4 mm (1.04 in) 26.4 mm (1.04 in) 26.4 mm (1.04 in) 26.4 mm (1.04 in) 26.4 mm (1.04 in) Width 110.7 mm (4.36 in) 110.7 mm (4.36 in) 110.7 mm (4.36 in) 110.7 mm (4.36 in) 110.7 mm (4.36 in) Depth 184.2 mm (7.25 in) 184.2 mm (7.25 in) 184.2 mm (7.25 in) 184.2 mm (7.
Hot-plug SAS hard drive Table 15 Hot-plug SAS hard drive specifications Item 36 GB 72 GB 146 GB 300 GB Model HP Serial Attached SCSI (SAS) Hard Drive Capacity 36,420,075,520 MB 73,407,856,856 MB 146,815,737,856 MB 300,000,000,000 MB Height Width 25.4 mm (1.0 in) 25.4 mm (1.0 in) 25.4 mm (1.0 in) 25.4 mm (1.0 in) 101.6 mm (4.0 in) 101.6 mm (4.0 in) 101.6 mm (4.0 in) 101.6 mm (4.0 in) 0.27 ms 0.27 ms 0.27 ms 0.57 ms 3.5 ms 3.5 ms 3.5 ms 3.5 ms Average 7.4 ms 7.4 ms 7.4 ms 11.
Gigabit Ethernet controller Table 17 Gigabit Ethernet controller specifications Item Description Model Broadcom BCM5721 NetXtreme Network interface 10/100/1000Base-T Ethernet Media interface controller (MAC) Triple speed, IEEE 802.3 compliant System interface Single lane 4-pin PCI-X Connector RJ-45 Industry-compliant manageability features • IPMI 2.
Physical specifications Table 19 System physical specifications Item Description System board platform ATX (Advanced Technology Extended) System board dimensions Length 295 mm (11.6 in.) Width 412 mm (16.2 in.) Server dimensions Height 43mm (1.70 in) Width 426 mm (16.78in) Depth 676 mm (26.62 in) Server weight (maximum configuration) 15.
Environmental specifications Table 20 System environmental specifications Item Description System inlet temperature1 Operating 10° to 35°C (50° to 95°F) Non-operating 30° to 60°C (-22° to 140°F) Relative humidity (noncondensing) 10 to 90% RH at 28°C (82.4°F) maximum wet bulb temperature Operating 2 5 to 95 % RH at 38.7°C (101.
Index A C AC power cable management, 30 connector, 82 cable routing power-down procedures, 30 front panel board, 86 acoustic noise, environmental specifications, 105 hot-plug SATA/SAS drive cables, 41 administrator password non-hot-plug SATA drive cables, 39 changing, 69 removing, 69 optical media drive, 35 CMOS RAM resetting, 69 clear switch, 88 setting, 68 clearing, 72 air duct definition, 65 installing, 51 POST error messages, 74 part number, 16 removing, 48 resetting, 72 component
installing, 34 non-hot-plug HDD mounting screws, 36 part number, 21 SATA HDD configuration, 67 DVD-RW drive part number, 21 storage controller, 95 supported drives, 36 hardware configuration E EEPROM BIOS, 84 BMC, 84 PhoenixBIOS software, 64 backing up data, 26 boot-time diagnostic screen, 70 ESD damage prevention, 28 memory, 51 Electrically Erasable Programmable Read-Only Memory.
part number, 20 removing, 48 routing, 35 illustrated parts catalog heat sink-fan mechanical components, 16 installing, 50 precaution, 46, 47 system components, 20 input/output ports hot-plug backplane board 10/100 Mbps LAN port, 82 installing, 40 GbE LAN ports, 82 layout, 89 PS/2 keyboard port, 82 part number, 21 PS/2 mouse port, 82 T-locks, 40 serial port, 82 hot-plug cable super I/O chipset, 95 connectors, 90 USB ports, front, 81 installing, 41 USB ports, rear, 82 part number, 22 hot
M 10/100 Mbps LAN, 95 MAC address, 67 Gigabit Ethernet LAN, 95 mass storage devices hardware monitoring, 95 memory controller, 95 part number, 21 mechanical components, 16 storage controller, 95 Media Access Control.
installing, 56 PCI riser board assembly, 54 user-configurable field, 66 PhoenixBIOS software riser board expansion slots, 53 configuration function, 64 system board expansion slots, 53 overview, 64 PCI expansion slots PCI-X riser board, 53 system board, 53 PCI Express riser board POST, 72 physical specifications system board, 104 population order part number, 21 memory modules, 51 PCI-X riser board option, 54 processors, 45 PCI retainer bracket location, 84 PCI riser board assembly POST beep co
system board power connector, 84 south bridge, 84 technical specifications, 97 spare parts processor air baffle mechanical components, 16 location, 84 storing, 28 part number, 16 system components, 20 removing, 46 transporting, 28 processor mounting plate, part number, 16 PS/2 connectors keyboard, 82 mouse, 82 PSU.
critical errors, 91 thermal solution, 96 hardware monitoring controller, 95 top cover pre-failure component error, 91 reinstalling, 32 status indicator, 91 removing, 31 system management function, 96 viewing the events log, 63 system memory memory size, 67 system specifications U UID.
