HP ProLiant Gen8 Troubleshooting Guide Volume I: Troubleshooting

Support and other resources 101
3.
Select a device or devices from the Report Contents panel.
The Available Tasks panel appears.
4. Click one of the task buttons:
o If you select Generate Diagnostic Report, wait for the report to generate, and then click Close Report
or Save Report.
o If you select View Diagnostic Report, the report appears. When you are finished viewing the current
report, click Close Report, Refresh Report, or Save Report.
o If you select View Serial Output Logs, the log appears. When you are finished viewing the log, click
Close Logs.
For more information about reports and viewing them in a browser, see Configuring Arrays on HP Smart
Array Controllers Reference Guide on the HP website (http://www.hp.com/support/CASAC_RG_en).
HP SSA diagnostic tasks
1. Open HP SSA.
For more information about HP SSA, see the HP Smart Storage Administrator User Guide on the HP
website (http://www.hp.com/go/smartstorage/docs).
2. Open the Diagnostics panel by doing one of the following:
o Choose a device and click Diagnose in the quick navigation menu
o Select an available device from the Home screen, and then click Diagnose under the available
options.