HP ProLiant Gen8 Troubleshooting Guide Volume II: Error Messages

HP ProLiant server errors 86
Audible Beeps: None
Possible Cause: Hard drive X failed or cable is loose or defective. Following a system restart, this message
notes that drive X is defective and fault tolerance is being used.
Action:
1. Be sure all cables are connected properly and securely.
2. Test and replace defective cables.
3. Replace drive X. (depending on the fault-tolerance level, all data may be lost if another drive fails).
1788-Slot X Drive Array Reports Incorrect Drive Replacement...
...The following drive(s) should have been replaced: Port x Box y Bay(s) z
The following drive(s) were incorrectly replaced: Port x Box y Bay(s) z
Select "F1" to continue – drive array will remain disabled.
Select "F2" to reset configuration – all data will be lost.
Audible Beeps: None
Possible Cause:
• Replacement drives may have been installed in the wrong drive bays.
• A bad power cable connection to the drive, noise on the data cable, or defective SCSI cable exists.
Action:
• If replacement drives are installed in the wrong bays, properly reinstall the drives as indicated and then
do one of the following:
o Press the F1 key to restart the server with the drive array disabled.
o Press the F2 key to use the drives as configured and lose all the data on them.
• If a bad power cable connection exists:
a. Repair the connection and press the F2 key.
b. If the problem persists, run ADU to resolve.
• Be sure the cable is routed properly.
1789-Slot X Drive Array Disk Drive(s) Not Responding...
...Check cables or replace the following drive(s): Port x Box y Bay(s) z
Select "F1" to continue - drive array will remain disabled
Select "F2" to fail drive(s) that are not responding - Interim Recovery Mode will be enabled if configured for fault
tolerance.
Audible Beeps: None
Possible Cause: Drives that were working when the system was last used are now missing or are not starting
up. A possible drive problem or loose cable exists.
Action:
1. Power down the system.
2. Be sure all cables are properly connected.
3. Be sure all drives are fully seated.
4. Power cycle any external enclosures while the system is off.