HP ProLiant DL170h G6 Server Maintenance and Service Guide Part number 531483-004 Fourth Edition March 2011
Legal notices © Copyright 2010, 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Contents Customer self repair ............................................................................................................................. 5 Parts only warranty service .......................................................................................................................... 5 Illustrated parts catalog ....................................................................................................................... 16 Mechanical components ..............................
Setup Utility Menu Bar .......................................................................................................................... 80 BIOS Update ............................................................................................................................................ 86 Clear CMOS ............................................................................................................................................ 87 Power-on Self-Test (POST) ..........................
Customer self repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: • Mandatory—Parts for which customer self repair is mandatory.
Réparation par le client (CSR) Les produits HP comportent de nombreuses pièces CSR (Customer Self Repair = réparation par le client) afin de minimiser les délais de réparation et faciliter le remplacement des pièces défectueuses. Si pendant la période de diagnostic, HP (ou ses partenaires ou mainteneurs agréés) détermine que la réparation peut être effectuée à l'aide d'une pièce CSR, HP vous l'envoie directement.
Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione.
Customer Self Repair HP Produkte enthalten viele CSR-Teile (Customer Self Repair), um Reparaturzeiten zu minimieren und höhere Flexibilität beim Austausch defekter Bauteile zu ermöglichen. Wenn HP (oder ein HP Servicepartner) bei der Diagnose feststellt, dass das Produkt mithilfe eines CSR-Teils repariert werden kann, sendet Ihnen HP dieses Bauteil zum Austausch direkt zu.
Reparaciones del propio cliente Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar (Customer Self Repair, CSR) para minimizar el tiempo de reparación y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos.
Customer Self Repair Veel onderdelen in HP producten zijn door de klant zelf te repareren, waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is. Deze onderdelen worden CSR-onderdelen (Customer Self Repair) genoemd.
Reparo feito pelo cliente Os produtos da HP são projetados com muitas peças para reparo feito pelo cliente (CSR) de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substituição de peças com defeito. Se, durante o período de diagnóstico, a HP (ou fornecedores/parceiros de serviço da HP) concluir que o reparo pode ser efetuado pelo uso de uma peça CSR, a peça de reposição será enviada diretamente ao cliente.
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Illustrated parts catalog Mechanical components Item Description Spare part number Customer self repair 1 Top cover N/A Mandatory1 2a Rail kit – left 573091-001 Mandatory1 2b Rail kit – right 573091-001 Mandatory1 4a Hard Drive Blank SFF 389015-001 Mandatory1 4b Hard Drive Blank, LFF 575443-001 Mandatory1 4c Power supply blank 507260-001 Mandatory1 5 BBWC cage N/A Mandatory1 6 Power supply cage N/A Mandatory1 7a Baffle Kit 2U R/L 539920-001 Mandatory1 7b Baffle Kit
Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product. 2 No—Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that an authorized service provider replace the part.
Optional: Opcional— componentes para los que la reparación por parte del usuario es opcional. Estos componentes también están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que HP realice su sustitución, puede o no conllevar costes adicionales, dependiendo del tipo de servicio de garantía correspondiente al producto. 2 No: No—Algunos componentes no están diseñados para que puedan ser reparados por el usuario.
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System components of an 8HDD server Item Description Spare Part Number Customer Self Repair 1 System Fan 536649-001 Mandatory1 2 Backplane 8 bays SAS/SATA HD LFF 536650-001 Optional2 Backplane 12 bays SAS/SATA HD LFF (Custom) 536651-001 Optional2 Backplane 16 bays SAS/SATA HD SFF 536652-001 Optional2 Backplane 24 bays SAS/SATA HD SFF (Custom) 536653-001 Optional2 Cable, NHP SATA 536670-001 Mandatory1 Cable, Mini SAS 536671-001 Mandatory1 Cable, Mini SAS P to P 536672-001 Mandato
Item Description Spare Part Number Customer Self Repair 8GB PC3-8500R 519201-001 Mandatory1 SPS-DIMM 4GB PC3 10600R 512Mx4 595424-001 Mandatory1 SPS-DIMM 4GB PC3L 10600R 512Mx4 606426-001 Mandatory1 SPS-DIMM, 4GB PC3-10600E, 256Mx8, RoHS 501541-001 Mandatory1 SPS-DIMM, 8GB PC3-10600R, 512Mx4, RoHS 501536-001 Mandatory1 SPS-DIMM 8GB PC3L 10600R 512Mx4 606427-001 Mandatory1 SPS-DIMM, 16GB PC3-8500R, 512Mx4, RoHS 501538-001 Mandatory1 Intel Xeon X5570 2.
Item 12 Description Spare Part Number Customer Self Repair 460-W Power Supply 511777-001 Mandatory1 Fan Control Board 536658-001 Optional2 Power/UID Control Panel Left 536666-001 Power/UID Control Panel Right 536667-001 Optional2 Cable, Front I/O 570020-001 Mandatory1 NOTE: Front I/O cable is required when replacing the Power/UID Control Panel Left and/or Power/UID Control Panel Right. Mandatory—Parts for which customer self repair is mandatory.
Mandatory: Zwingend—Teile, die im Rahmen des Customer Self Repair Programms ersetzt werden müssen. Wenn Sie diese Teile von HP ersetzen lassen, werden Ihnen die Versand- und Arbeitskosten für diesen Service berechnet. 1 Optional: Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für Customer Self Repair ausgelegt.
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HP Contact Information For the name of the nearest HP authorized reseller: • • • In the United States, call 1-800-345-1518. In Canada, call 1-800-263-5868. In other locations, refer to the HP website at http://www.hp.com/. For HP technical support: • In North America: ○ Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls may be recorded or monitored.
Removal and Replacement Procedures This chapter provides subassembly/module-level removal and replacement procedures for the HP ProLiant DL170h G6 server. NOTE: This chapter mainly illustrates the removal and replacement procedures on the basis of the server with 8 HDD, because most of the procedures between servers of 8 HDD and 12 HDD are the same. Review the specifications of a new component before installing it to make sure it is compatible with the server.
• Make sure that you are always properly grounded (earthed) when touching a static-sensitive component or assembly. • • • Avoid touching pins, leads, or circuitry. Always place drives with the Printed Circuit Board (PCB) assembly-side down. Use conductive field service tools. Pre-Installation Procedure Perform the steps below before you open the server or before you remove or replace any component.
WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The grounding plug is an important safety feature. • Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times. • Unplug the power cord from the power supply to disconnect power to the equipment. • Do not route the power cord where it can be walked on or pinched by items placed against it.
This symbol on an RJ-45 receptacle indicates a network interface connection. To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into this receptacle. This symbol indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
1. Unlock the button on the top cover using the T10/T15 wrench on the rear panel. 2. Pull up the latch in the open (up) position. 3. Slide the cover approximately 1.25 cm (0.5 in) toward the rear of the unit and then lift the cover to detach it from the chassis. 4. Lift the top cover away from the chassis. Figure 1 Removing the top cover To reinstall the top cover: 1. Place the latch in the open position. Insert the bottom tabs of the top cover into the matching slots in the server chassis.
Figure 2 Reinstalling the top cover Drives The server supports 8 drive bays for 3.5-inch hard disk drives. Cable Management Always follow good cable management practices when working inside the computer. • • Keep cables away from major heat sources like the heat sink. • • Keep cables clear of sliding or moveable parts to prevent cutting or crimping. • • • • • Some flat ribbon cables come pre-folded. Never change the folds on these cables.
Figure 3 Unplugging power cables Cable Connections The following table provides information about switching power supply cable connector labels. Table 1 Power BP Cable connections Cable To Cable Designator Main power cable Node 12-pin power connector J36 RPS cable System board Power Supply Management Interface connector J42 The following table provides the system board designators that various cables plug into.
Table 3 Power BP Cable connections Cable To System Board Designator Right Front IO CABLE Power BP front IO connector IO_1 Left Front IO CABLE Power BP front IO connector IO_2 Fan connector 1 Fan 1 J6 Fan connector 2 Fan 2 J8 Fan connector 5 Fan 5 J7 Fan connector 6 Fan 6 J9 Table 4 Fan control board cable connection Cable To System Board Designator Right Front IO cable Power BP front IO connector J2 Left Front IO cable Power BP front IO connector J1 Fan connector 1 Fan 1 J7
Table 5 8LFF HDD BP Cable connection Cable To System Board Designator SGPIO cable SGPIO connector J2 SGPIO cable SGPIO connector J8 Table 6 8SFF HDD BP cable connection Cable To System Board Designator X4 Mini SAS cable Mini SAS connector J1 X4 Mini SAS cable Mini SAS connector J2 I2C cable I2C connector J13 I2C cable I2C connector J23 Hard Drives The drive bays on the front panel can accommodate up to 8 hard drives.
Item Description 6 B2 SAS/SATA Hard Drive 7 D1 SAS/SATA Hard Drive 8 D2 SAS/SATA Hard Drive To install a hard drive: 1. Pull the hard drive shield out of the chassis. Figure 5 Removing the hard drive blank IMPORTANT: Do not discard the hard drive blank. If the drive is removed in the future, you must reinstall the hard drive blank to maintain proper system airflow. 2. Install a hard drive: a. Push the hard drive assembly into the drive bay until it stops. b.
Figure 6 Installing the hard drive assembly To remove hard drive: 1. Press the hard disk carrier button to release the ejector lever. 2. Use the HDD carrier latch to pull the drive out of the cage. Make sure to support the drive when pulling it out of the cage. 3. Pull the hard drive assembly out of the drive bay.
Figure 7 Removing the hard drive assembly SAS/SATA HDD Backplane Figure 8 Backplane connectors of server with 8 HDD (component side) Item Description 1 Hard drive connectors 2 Screw holes 3 LED indicators Removal and Replacement Procedures 37
Figure 9 Backplane connectors of server with 8 HDD (solder side) Item Description 1 SATA/SAS cable connector 2 Power cable connector 3 SGPIO cable connector 4 I2C connector WARNING: Ensure that the system is powered off and all power sources have been disconnected from the server. Voltages are present at various locations within the server whenever an AC power source is connected. This voltage is present even when the main power switch is in the off position. To remove the backplane: 1.
Figure 10 Removing the drives 1. Remove the top cover. 2. Remove the backplane. a. Remove all cables. b. Remove the two screws that secure the backplane to the hard drive cage. c. Pull the backplane out to release it from the hard drive cage. Figure 11 Removing the backplane To install the backplane: 1. Orient the backplane so that the three notches on the board align with the three hooks on the drive cage and press the board down until it clicks into place. 2.
Figure 12 Installing the backplane Front I/O Cable Routing To remove the HDD cage: 1. Loosen the screws that secured HDD cage to the tray. 2. Pull the HDD cage out to separate HDD cage from the tray. Figure 13 Removing the HDD cage from the tray To remove the Front I/O cable: NOTE: Perform below procedures for both left and right front I/O cable removal. 1. Remove the Mylar for front I/O cable removing. 2. Loosen the screws to release the front I/O bezel. 3.
4. Pull out the front I/O PCB from the front I/O bezel. 5. Remove the front I/O cable. Figure 14 Removing the Front I/O cable To install the Front I/O cable: NOTE: Perform below procedures for both left and right front I/O cable installation. 1. Remove the BBWC cage from the tray for cable routing. NOTE: BBWC cage removal is required for gaining access to connectors on power supply backplane. Figure 15 Removing the BBWC cage from the tray 2. Install the front I/O cable to the front I/O PCB. 3.
5. Fasten the screws. 6. Paste the Mylar to cover the front I/O cable. Figure 16 Installing the Front I/O cable 7. Connect the left/right front I/O cable to left/right connector on power supply backplane. Figure 17 Routing front I/O cable to power supply backplane To install the HDD cage: 1. Align the HDD cage to the tray and installed. 2. Fasten the screws.
Figure 18 Installing the HDD cage System Board Configuration Processor HP ProLiant DL170h G6 Server, with 4 Nodes, supports eight-processor operation. With two processors installed, each Node supports boot functions through the processor installed in processor socket 1. However, if processor 1 fails, the system automatically boots from processor 2 and provides a processor failure message. The processor socket supports Quad-Core Intel® Nehalem® 5500 Series processor and Intel® Xeon® 5600 Series processor.
Figure 19 Processor locations Item Description 1 Processor 1 2 Processor 2 WARNING: To reduce the risk of personal injury from hot surfaces, allow the heat sink and the processor to cool before touching them. NOTE: Before installing the processor, remove the air baffle. To remove the air baffle: 1. Gently rotate the air baffle up. 2. Take the air baffle out from the chassis.
Figure 20 Removing the air baffle To remove the heat sink: CAUTION: To prevent the heat sink from tilting to one side during installation and removal procedures, use a diagonally opposite pattern (an “X” pattern) when loosening and tightening the two spring-loaded screws. Do not over tighten the heat sink’s spring-loaded screws to prevent them from breaking off. A maximum torque of 4 in-Ib is set for the system. 1. Loosen the two mounting pins. 2. Lift the heat sink away from the system board. 3.
To remove a processor: 1. Open the processor locking lever and the processor socket retaining bracket. Figure 22 Opening the processor socket retaining bracket 2. Using the processor removal tool, remove the processor from the system board: a. Line up the processor tool, ensuring the locking lever graphic on the tool is correctly oriented. b. Press in on the plastic tabs, and then place the tool on the processor. c. Release the tabs, and then carefully lift the processor and tool straight up.
Figure 23 Removing the processor 3. Carefully rotate the tool, and then push in and release the tabs to secure the processor in the tool. Figure 24 Securing the processor CAUTION: To avoid damage to the processor, do not touch the bottom of the processor, especially the contact area.
To install the new processor: 1. Carefully insert the processor into the processor installation tool. Handle the processor by the edges only, and do not touch the bottom of the processor, especially the contact area.
2. Be sure the tool is oriented correctly. Align the processor installation tool with the socket, and then install the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. Figure 26 Installing the processor CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To avoid damage to the system board: • Never install or remove a processor without using the processor installation tool. • Do not touch the processor socket contacts.
Figure 27 Removing the processor installation tool 4. Close the processor socket retaining bracket and the processor locking lever. CAUTION: Be sure to close the processor socket retaining bracket before closing the processor locking lever. The lever should close without resistance. Forcing the lever closed can damage the processor and socket, requiring system board replacement.
To apply the thermal grease compound: 1. Use a clean cloth dipped in rubbing alcohol to clean the contact surface on the heat sink and on the new processor. Wipe the contact surfaces several times to make sure that no particles or dust contaminants are evident. 2. Apply all the grease to the top of the processor in the following pattern to insure even distribution. Figure 29 Applying grease CAUTION: HP recommends using Shin-Etsu X-23-7783D thermal grease compound for your ProLiant server.
Figure 30 Installing the heat sink To install the air baffle: 1. Align the air baffle hooks with the holes on the chassis. 2. Gently place in the air baffle. Figure 31 Installing the air baffle Memory HP ProLiant DL170h G6 server has sixty-four DIMM slots that support up to 512 GB maximum system memory. You must adhere to the following guidelines when adding or replacing memory modules: • • • For 8P system, both physical processors in each Node must be of the same type and speed.
Figure 32 DIMM slots Figure 33 DIMM order NOTE: Before installing the memory, remove the air baffle first, for detailed procedure, refer to the ‘Processor’ section in this chapter. To remove memory module: 1. Completely open the holding clips securing the module. 2. Gently pull the memory module upward to remove it from the slot.
Figure 34 Removing a memory module CAUTION: Place the memory module on a static-dissipating work surface or inside of an anti-static bag. To install a memory module: 1. Align the notch on the bottom edge of the module with the keyed surface of the DIMM slot and then press the module fully into the slot. 2. Firmly press the holding clips inward to secure the memory module in place. Figure 35 Installing a memory module CAUTION: The memory slots are structured to ensure proper installation.
PCI Expansion Cards System Board PCI Expansion Slots There is one X 24 PCIe G2 Riser slot on the system boards. Figure 36 System board PCI expansion slot on each Node Item Component Designator Component Function 1 PCIe slot PCIe slot Supports X16 PCIe Riser Cards Figure 37 PCIe riser card slot location • Single-Slot PCIe riser card (x16 slot) To remove the IPMI optional card from the top system board 1. Loose the screw that secures the IPMI card to the chassis and system board.
2. Remove the screws that secure the tray to the chassis and slide the tray with system board back, up and out of the chassis. 3. Pull the IPMI card up to release it from the connector. 4. Fasten the screw that secures the IPMI card to the chassis and system board after removing the IPMI card. Figure 38 Removing the IPMI card from the top system board To remove the IPMI optional card from the bottom system board: 1. Loose the screw that secures the IPMI card to the chassis and system board. 2.
2. Align the IPMI card with the open expansion slot and press the IPMI card straight down into the expansion connector on the system board. 3. Fasten the black screw provided in kit to secure the IPMI card to the chassis and system board. Figure 40 Installing the IPMI card to the bottom system board To install the IPMI card to the top system board 1. Unfasten the screws that secure the system board to the tray. 2.
Figure 42 Removing the PCIe riser card To install the PCIe riser card: 1. Align the riser card slot to the connector on the main board and then push the card into the connector. 2. Install and tighten the two screws that secure the riser card to the chassis. Figure 43 Installing PCIe riser card To remove the PCIe card: 1. Remove the screw that secures the PCIe card. 2. Open the PCIe latch. 3. Pull the PCIe card back and away from the PCIe riser card. 4.
Figure 44 Removing the PCIe card To install the PCIe card: 1. Open the PCIe latch. 2. Remove PCIe card or blank. 3. Push the PCIe card into riser card connector. 4. Close PCIe latch. 5. Install the screw. Figure 45 Installing the PCIe card System Battery The server uses nonvolatile memory that requires 4 batteries to retain system information when power is removed. This 3-volt lithium coin cell battery is located on the system board.
Figure 46 System battery location WARNING: Note the following reminders when replacing the system battery: • Replace the battery with the same type as the battery recommended by HP. Use of another battery may present a risk of fire or explosion. • A risk of fire and chemical burn exists if the battery is not handled properly. Do not disassemble, crush, puncture, or short external contacts, or expose the battery to temperatures higher than 60°C (140°F). • Do not dispose of used battery in water or fire.
Figure 47 Replacing the battery System Board Removal and Replacement Procedure To remove the system board: Remove the top two Nodes first 1. Remove screws from the rear panel and side of the tray. 2. Slide the tray with system board back, up and out of the chassis. Figure 48 Removing the tray with system board 3. Remove the six screws that secure the system board to the tray. 4. Release the system board from the tray.
Figure 49 Removing the Node from the tray Remove the bottom two Nodes 1. Remove the six screws that secure the system board to the tray. 2. Slide the system board back, up and out of the chassis. Figure 50 Removing the bottom Nodes To replace the system board: NOTE: The system board spare part kit does not contain processors or Memory DIMMs. These have to be moved from the defective board and installed on the new board. Follow directions on the removal and replacement of these parts.
Figure 51 Installing the bottom system board To replace the top system board 1. Put the system board in the tray. The six screw holes on the tray should align with the system board. 2. Fasten the six screws on the system board to secure the system board to the tray. Figure 52 Fastening the system board to the tray 3. Put the tray with system board into the chassis. 4.
Figure 53 Installing the tray with system board into the chassis Power Supply Unit (PSU) Located on the rear panel of the server power supply is a standard auto ranging 1200 watt PSU with PFC (power factor correction) function. Figure 54 Power supply unit WARNING: Take note of the following reminders to reduce the risk of personal injury from electric shock hazards and/or damage to the equipment.
Figure 55 Removing the Power supply To replace the power supply: 1. Align the power supply cage connector with the open slot of power supply. 2. Slide the power supply into the power supply bay until it snaps into place. Figure 56 Installing the power supply System Fan The server has four system fans located on the chassis’ center wall. The figure below identifies the system fans by their device number and shows their corresponding cable connections.
Figure 57 System fan connection Device number Connector System fan 1 J6 on the power supply backplane System fan 2 J8 on the power supply backplane System fan 5 J7 on the power supply backplane System fan 6 J9 on the power supply backplane A new system fan can be installed to allow the server to operate properly in case a default system fan becomes defective. To remove the system fan: 1. Disconnect the fan cable from its corresponding board connector. 2.
Figure 58 Removing the system fan To replace the system fan: 1. Squeeze the two release tabs together. 2. Insert the system fan into the fan bracket. 3. Lock the cable clip to secure the cable on the chassis’ partition wall. 4. Connect the fan cable to its corresponding board connector.
Connectors, Switches, and LEDs This chapter contains illustrations and tables identifying and describing the connectors, switches, buttons, and LED indicators located on the front panel, rear panel, system board and hard drives of the HP ProLiant DL170h G6.
Figure 61 Front panel components of a four-Node system, 16 SFF HDD cage with two optional front power/LED kit Item Description 1 Power button of Node 1 2 Chassis UID LED Button 3 Power button of Node 2 4 Health LED of Node 1 5 Health LED of Node 2 6 Power button of Node 3 7 Power button of Node 4 8 Health LED of Node 3 9 Health LED of Node 4 10 Thumbscrews for the rack mounting 11 Hard disk drive (HDD) activity LED 12 Hard disk drive (HDD) location/error LED 13 Hard disk drive (H
Rear panel components Figure 62 Rear panel components of a two-Node system Item Description 1 PCIe Gen2 Full-height, full-length expansion card slot 2 PCIe Gen2 Full-height, half-length expansion card slot 3 PCIe Gen2 Low-profile expansion card slot 4 Server UID LED button 5 Shared 1Gb NIC2/Management Port (IPMI) (top) 6 1Gb NIC1 port (bottom) 7 T-10/T-15 driver 8 Dedicated Management Port (IPMI) (Optional) 9 USB 2.
Figure 63 Rear panel components of a four-Node system Item Description 1 PCIe Gen2 Low-profile expansion card slot 2 Server UID LED button 3 Shared 1Gb NIC2/Management Port (IPMI) (top) 4 1Gb NIC1 port (bottom) 5 T-10/T-15 driver 6 Dedicated Management Port (IPMI) (Optional)_ 7 USB 2.
System board components Figure 64 System board components Item Designator Description 1 J44 Top: Serial Port Bottom: VGA Port 2 CN1 Top: Serial port A Bottom: VGA port 3 SW4 UID LED/SW 4 CR6 Health LED 5 SW3 Power LED/SW 6 J41 Top: GbE LAN Port Bottom: GbE LAN Port 7 J48 Top: USB 2.0 Port Bottom: USB 2.
Item Designator Description 12 J38 USB 2.0 Port 13 J10~J17 FB-DIMM Slots 14 XU1 Processor 2 Socket 15 J36 Power Connector 16 J42 RPS Connector 17 J1~J8 FB-DIMM Slots 18 XU2 Processor 1 Socket 19 J45 Protected RTC Jumper 20 J24 Riser Connector 21 J57 TPM Connector CAUTION: The TPM is not a customer-removable part. Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet.
Front panel LED indicators The front panel LED indicators allow constant monitoring of basic system functions while the server is operating. Power LED Indicator The power status of the server is indicated by the bicolor LED on the front panel. Figure 65 Power LED indicator location Table 8 Power/system health LED indicator status Component Status Description Power/system health LED indicator for Node 1 Steady green The server is operating normally.
Table 8 Power/system health LED indicator status Component Power/system health LED indicator for Node 4 Status Description Steady Amber The server is system off or in hibernation with A/C power. Steady red Critical event happens to the server. Please refer to SEL for details. Off The server is system off without A/C power. Steady green The server is operating normally. Steady Amber The server is system off or in hibernation with A/C power. Steady red Critical event happens to the server.
Table 9 Hard drive activity LED indicator status Item LED indicator Status Description 1 Drive activity LED indicator Forced off (override drive activity output) • The drive is not a member of any RAID volumes; or the drive is configured but is in a replacement or failed state for at least one volume that it is a member of; or the drive is a spare drive that is inactive or has been activated but has not been rebuilt. • The drive is not rebuilding.
Figure 67 LAN/LED indicator locations Table 10 LAN/LED indicator states Item Component Status Description 1 LAN activity status LED indicator Flashing green Ongoing network data activity. Off No network data activity or no connection. Steady green The LAN connection is using a GbE link. Steady amber The LAN connection is using 10Mbps/100 Mbps link. Off No connection.
Diagnostic tools and Setup Utilities This chapter provides an overview of the Power-on Self-Test (POST), the POST error messages, and BIOS, SAS and SATA setup utilities. BIOS Software The server uses BIOS to boot up the system. BIOS software is a ROM-based firmware that allows reliability, manageability, and connectivity for server platforms. This software contains a set of programs permanently stored in an EEPROM chipset located on the system board.
Navigating through the Setup Utility Use the keys listed in the legend bar on the right of the Setup screen to navigate through the various menu and submenu screens of the Setup Utility. Table 11 lists these legend keys and their respective functions. Table 11 Setup Utility Navigation Keys Key Function ← and → To move between selections on the menu bar. ↑ and ↓ To move the cursor to the field you want. The currently selected field is highlighted.
Figure 68 Setup utility general help screen Press F1 to get the general help message box. Setup Utility Menu Bar The BIOS Setup Utility provides a menu bar with the menu selections. The menu bar choices are described in the topics below.
Main Menu Figure 69 Main menu of BIOS setup utility (1) Figure 70 Main menu of BIOS setup utility (2) Use this menu to set the system time and date, and configure of the following items: • • • • • • • View BIOS build date and version. View CPU type / CPU speed /CPU physical count information. View System memory size. View System serial number. View MAC address for the embedded NIC. Set Server Asset Tag. Set system time and date.
• Set boot features: ○ ○ ○ ○ Enable or Disable POST Speed up. Enable or Disable Bootup Num-Lock. Set restore on AC power loss options, such as last state, power off, and power on. If BIOS displays an error message, set POST F1 Prompt for selections, such as delayed, enabled, or disabled. Advanced Menu Figure 71 Advanced menu of the BIOS setup utility WARNING: Incorrect settings may cause the server to malfunction. To correct the settings, press F9 key to restore the default settings.
Figure 72 IPMI configuration menu of the BIOS setup utility • • • • SEL Configuration – Configuration of the BMC System Event Log. • Hardware health information – Select to get information about CPU temperature, ambient temperature, rear HDD Opt fan speed and system fan speed. Serial Port Configuration – Select to configure system serial ports. LAN Configuration – Select for LAN configuration. Watchdog Configuration – Select to configure POST Watchdog Timer Action and BMC Watchdog Time Out.
Figure 74 Security menu of the BIOS setup utility 2 Use this menu to configure the following items: • • Administrator Password --- Display if an administrator password is Set or Not. Change Admin Password --- Allows you to access and change all settings in the Setup Utility. The administrator password allows you to configure access for system users. To set a new administrator password: 1. In the Security screen, select a set password field - Change Admin Password, and then press Enter. 2.
Boot Menu Figure 75 Boot menu of the BIOS setup utility Use this menu to configure the boot settings. • Boot Device Priority – Use this screen to specify the order in which the system checks for a boot device. • USB Device Boot Priority – Use this screen to control the latest added USB Functions by setting the item to the desired value. • Embedded NIC Port 1 PXE – Use this screen to configure the embedded NIC Port 1 PXE boot option. The default value is enabled.
Exit Menu Figure 76 Exit menu of the BIOS setup utility Use this menu to save changes or discard changes. When you save and exit, the server reboots. • Save Changes and Exit --- Save the changes you have made and exit the BIOS Setup Utility. (You can also press F10 key.) • Discard Changes and Exit --- Exit the BIOS Setup Utility without saving the changes you have made. (You can also press Esc key.) • • Discard Changes --- Discard any changes you have made. (You can also press F7 key.
Clear CMOS You may need to clear the Setup configuration values (CMOS) if the configuration has been corrupted, or if incorrect settings made in the Setup Utility have caused error messages to be unreadable. To clear CMOS: 1. Perform the Pre-Installation Procedure. 2. If necessary, remove any accessory boards or cables that prevent access to the system configuration switch. 3. Locate the system configuration button (SW2) on the system board. 4. Press the button. AC power must not be connected. 5.
POST Errors Message Definition Whenever a non-fatal error occurs during POST, an error message describing the problem appears onscreen. These error messages are displayed in normal video (white text on black background), and show the details of the error. The following is an example of a POST error message: 012 --- CMOS Date/Time not set Table 12 Post Error Messages lists the most common POST error messages with corresponding troubleshooting recommendation.
Table 12 Post Error Messages Error-Code Error Message 613h Power supplies mismatch, replace slot#2 with identical Power supply Press F1 to continue booting with one power supply Description / Corrective Action When two power supplies installed, if their vendor are different, this will appear and system will halt. 604h System Fan 1 Missing If system fan1 is not installed or failed, system will announce this message and system will shutdown in minutes.
• • • • • • The monitor's contrast and brightness settings are correct. • • All internal cabling and connections are in their proper order. All internal cables are properly connected and all boards firmly seated. The processor is fully seated in its socket on the system board. The cooler assembly is properly installed on top of the processor. All memory modules are properly installed.
Physical and Operating Specifications This chapter provides physical and operating specifications for the HP ProLiant DL170h G6 server. Specifications include: System Unit Table 13 Hardware Specifications Item Components Processor socket Intel 1366pin FCLGA Processor support Quad-Core Intel® Nehalem® 5500 Series processor and Intel® Xeon® 5600 Series processor. Chipset Intel® Tylersburg 36D /Intel ICH10R Hardware monitoring device IPMI 2.
Table 13 Hardware Specifications Item Components Status LED indicators • Power/system health status • UID status Front panel Rear Panel System Board • • • • • NIC activity LAN activity LAN link status Power/system health status UID status • Auxiliary power indicators Power Supply unit (PSU) 1200W Redundant, power supply Thermal solution Four 80mm system fans Table 14 Physical Dimensions Item Description System board platform ATX (Advanced Technology Extended) System board dimension 17.
Table 15 Environmental Specifications Item Description Relative humidity (non-condensing) 10% to 95% relative humidity (Rh), 101.7°F (38.7°C) maximum wet bulb temperature, non-condensing. Non-operating Altitude Operating Altitude Non-operating Acoustic noise 10,000 ft (3050 m). This value may be limited by the type and number of options installed. Maximum allowable altitude change rate is 1500 ft/min (457 m/min). 30,000 ft (9144 m). Maximum allowable altitude change rate is 1500 ft/min (457 m/min).
NOTE: Power Specifications: To review typical system power ratings use the Power Calculator which is available via the online tool located at URL: http://h30099.www3.hp.com/configurator/calc/Power% 20Calculator%20Catalog.xls - Click on the system of interest. Example: xxxxxx - Follow the instructions of the next screens.
Index clear CMOS, 87 A AC power power-down procedures, 29 air baffle installing, 52 POST, 87 dimensions server, 92 drives back plane, 37 removing, 44 cable management, 31 B back plane, 37 installing, 39 removing, 38 Back plane spare part number, 20 hard drives, 34 Drives cable connections, 32 E electric shock symbol, 28 Baffle Kit 1U R/L warning, 27 spare part number, 16 Baffle Kit 2U R/L spare part number, 16 F Front I/O cable battery installing, 41 replacement warnings, 60 BIOS Setup Utility
memory, 91 LAN, 76 power supply unit, 92 Power/system health, 74 processor socket, 91 LFF HDD blank spare part number, 16 processor support, 91 status LED indicators, 92 thermal solution, 92 Hardware Specifications chipset, 91 default media storage, 91 Hardware monitoring device, 91 M Memory module spare part number, 20 memory controller, 91 memory modules guidelines for installation, 52 I/O subsystem, 91 installing, 54 optional storage, 91 hazardous conditions.
replacing, 62 spare part number, 21 processor socket specification, 91 Processors System board components, 72 System Board Configuration, 43 system covers top cover, 29 spare part number, 21 PSU system fan removing, 66 removing, 64 replacing, 67 replacement warnings, 64 replacing, 65 System fan spare part number, 20 type, 92 system LEDs.
