Microsoft Windows Event ID and SNMP Traps Reference Guide for use with SmartStart version 8.25

ManualsBrandsHP ManualsServerHP ProLiant DL320 G6 Server

Microsoft Windows Event ID and SNMP Traps

Reference Guide

For use with SmartStart version 8.25

Part number: 347870-009

Ninth edition: June 2009

Summary of content (138 pages)

PAGE 1
Microsoft Windows Event ID and SNMP Traps Reference Guide For use with SmartStart version 8.
PAGE 2
Legal notices © Copyright 2003, 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Confidential computer software.
PAGE 3
Contents Introduction ........................................................................................................................................... 4 Windows NT® event log format ................................................................................................................. 4 Agent descriptions ................................................................................................................................... 4 Where to go for additional help .................
PAGE 4
Introduction This document contains a listing of the Microsoft® Windows Server® 2003 Event Log messages associated with SNMP traps, which are generated by the HP Insight Management Agents for Servers for Windows®. Each event entry has the corresponding SNMP trap number used by the agents. Other information on the events in this document includes Event Severity, Event Message, Event Message Source, Event Symptom, and Supporting SNMP Trap Data.
PAGE 5
Where to go for additional help In addition to this guide, the following information sources are available: • • User documentation HP Insight Manager software Telephone numbers For the name of the nearest HP authorized reseller: • In the United States, see the HP US service locator webpage, http://www.hp.com/service_locator. • In other locations, see the HP website, http://www.hp.com. For HP technical support: • In North America: ○ Call 1-800-HP-INVENT (1-800-474-6836).
PAGE 6
Foundation agents Event Identifiers 256-774 Event identifier: cpqhsmsg.dll - 256 (Hex)0x84350100 (Service Event) Log Severity: Warning (2) Log Message: The Foundation Agents service detected an error. The insertion string is: %1. The data contains the error code. Event identifier: cpqhsmsg.dll - 257 (Hex)0x84350101 (Service Event) Log Severity: Warning (2) Log Message: The Foundation Agents service could not allocate memory. The data contains the error code. Event identifier: cpqhsmsg.
PAGE 7
Event identifier: cpqhsmsg.dll - 264 (Hex)0x84350108 (Service Event) Log Severity: Warning (2) Log Message: The Foundation Agents service could not load the module “%1”. The data contains the error code. Event identifier: cpqhsmsg.dll - 265 (Hex)0x84350109 (Service Event) Log Severity: Warning (2) Log Message: The Foundation Agents service could get the control function for module “%1”. The data contains the error code. Event identifier: cpqhsmsg.
PAGE 8
Log Message: The Foundation Agents service could not write the registry value “%1”. The data contains the error code. Event identifier: cpqhsmsg.dll - 399 (Hex)0xc435018f (Service Event) Log Severity: Error (3) Log Message: The Foundation Agents service encountered a fatal error. The service is terminating. The data contains the error code. Event identifier: cpqhsmsg.dll - 400 (Hex)0x44350190 (Service Event) Log Severity: Information (1) Log Message: The Foundation Agents service version %1 has started.
PAGE 9
Log Message: The Host Remote Alerter received an error on WaitForMultipleObjects call. The data contains the error code. Event identifier: cpqhsmsg.dll - 774 (Hex)0xc4350306 (Service Event) Log Severity: Error (3) Log Message: The Host Remote Alerter received an error on ResetEvent call. The data contains the error code. Event Identifiers 1105-1808 NT Event ID: 1105 (Hex)0x44350451 (cpqhsmsg.dll) Log Severity: Information (1) Log Message: %1 SNMP Trap: cpqHo2GenericTrap - 11003 in CPQHOST.
PAGE 10
• • • • • • • cpqMeAlarmVariable cpqMeAlarmSampleType cpqMeAlarmValue cpqMeAlarmRisingThreshold cpqMeAlarmOwner cpqMeAlarmSeverity cpqMeAlarmExtendedDescription Supporting SNMP Trap Description: “[cpqMeAlarmOwner]: Variable [cpqMeAlarmVariable] has value [cpqMeAlarmValue] >= [cpqMeAlarmRisingThreshold].” NT Event ID: 1163 (Hex)0x8435048b (cpqhsmsg.dll) Log Severity: Warning (2) Log Message: Falling Threshold Passed. SNMP Trap: cpqMeFallingAlarmExtended - 10006 in CPQTHRSH.
PAGE 11
• • • • cpqMeAlarmRisingThreshold cpqMeAlarmOwner cpqMeAlarmSeverity cpqMeAlarmExtendedDescription Supporting SNMP Trap Description: “[cpqMeAlarmOwner]: Variable [cpqMeAlarmVariable] has value [cpqMeAlarmValue] <= [cpqMeAlarmRisingThreshold].” NT Event ID: 1165 (Hex)0x8435048d (cpqhsmsg.dll) Log Severity: Warning (2) Log Message: Critical Falling Threshold Passed. SNMP Trap: cpqMeCriticalFallingAlarmExtended - 10008 in CPQTHRSH.MIB Symptom: Critical Falling Threshold passed.
PAGE 12
Symptom: This trap is sent any time the condition of a cluster resource becomes degraded. User Action: Make a note of the cluster resource name, and then check the resource for the cause of the degraded condition. Supporting SNMP Trap Data: • • • sysName cpqHoTrapFlags cpqClusterResourceName Supporting SNMP Trap Description: “Cluster resource [cpqClusterResourceName] has become degraded.” NT Event ID: 1168 (Hex)0xc4350490 (cpqhsmsg.
PAGE 13
Symptom: This trap is sent any time the condition of a cluster network has failed. User Action: Make a note of the cluster network name, and then check the network for the cause of the failure. Supporting SNMP Trap Data: • • • sysName cpqHoTrapFlags cpqClusterNetworkName Supporting SNMP Trap Description: “Cluster network [cpqClusterNetworkName] has failed.” NT Event ID:1171 (Hex)0x84350493 (cpqhsmsg.dll) Log Severity: Warning (2) Log Message: The cluster service on %4 has become degraded.
PAGE 14
Symptom: The Processor Time performance property is set to degraded. Supporting SNMP Trap Data: • • • • • sysName cpqHoTrapFlags cpqOsCpuIndex cpqOsCpuInstance cpqOsCpuTimePercent Supporting SNMP Trap Description: “The Processor performance Instance, [cpqOsCpuInstance] is degraded with Processor Time of [cpqOsCpuTimePercent] percent.” NT Event ID: 1174 (Hex)0xc4350496 (cpqhsmsg.dll) Log Severity: Error (3) Log Message: The Processor Performance Instance, '%4' is failed with Processor Time of %5 percent.
PAGE 15
Log Message: The Cache Performance Instance, '%4' is failed with Cache Copy Read Hits of %5 percent. SNMP Trap: cpqOsCacheCopyReadHitsFailed - 19004 in CPQWINOS.MIB Symptom: The Cache CopyReadHits performance property is set to critical. Supporting SNMP Trap Data: • • • • • sysName cpqHoTrapFlags cpqOsCacheIndex cpqOsCacheInstance cpqOsCacheCopyReadHitsPercent Supporting SNMP Trap Description: “The Cache performance property is critical with CopyReadHits of [cpqOsCacheCopyReadHitsPercent] percent.
PAGE 16
Supporting SNMP Trap Description: “The PagingFile performance instance, [cpqOsPagingFileInstance] is critical with PagingFile Usage of [cpqOsPageFileUsagePercent] percent.” NT Event ID: 1179 (Hex)0x8435049b (cpqhsmsg.dll) Log Severity: Warning (2) Log Message: The Logical Disk Performance Instance, '%4' is degraded with Disk Busy Time of %5 percent. SNMP Trap: cpqOsLogicalDiskBusyTimeDegraded - 19007 in CPQWINOS.MIB Symptom: The LogicalDisk BusyTime performance property is set to degraded.
PAGE 17
• • cpqHoTrapFlags cpqHoCriticalSoftwareUpdateData Supporting SNMP Trap Description: “[cpqHoCriticalSoftwareUpdateData]” Event identifier: cpqhsmsg.dll - 1792 (Hex)0x84350700 (Service Event) Log Severity: Warning (2) Log Message: The agent is unable to generate traps due to an error during initialization. Event identifier: cpqhsmsg.dll - 1795 (Hex)0x84350703 (Service Event) Log Severity: Warning (2) Log Message: The agent is older than other components.
PAGE 18
Log Severity: Warning (2) Log Message: Unable to allocate memory. This indicates a low memory condition. Rebooting the system will correct this error. Event identifier: cpqhsmsg.dll - 2049 (Hex)0x84350801 (Service Event) Log Severity: Warning (2) Log Message: Unable to read from the registry. This error can be caused by a corrupt registry or a low memory condition. Rebooting the server may correct this error. Event identifier: cpqhsmsg.
PAGE 19
Log Message: Unable to acquire the current process list. This error can be caused by a low memory condition. Rebooting the server may correct this error. Event identifier: cpqhsmsg.dll - 2101 (Hex)0x84350835 (Service Event) Log Severity: Warning (2) Log Message: Unable to acquire the CPU performance data. This error can be caused by a low memory condition. Rebooting the server may correct this error. Event identifier: cpqhsmsg.
PAGE 20
Log Message: The Threshold Agent could not create its main thread of execution. The data contains the error code. Event identifier: cpqhsmsg.dll - 2313 (Hex)0x84350909 (Service Event) Log Severity: Warning (2) Log Message: The Threshold Agent main thread did not terminate properly. The data contains the error code. Event identifier: cpqhsmsg.dll - 2314 (Hex)0x8435090a (Service Event) Log Severity: Warning (2) Log Message: The Threshold Agent got an unexpected error code while waiting for an event.
PAGE 21
Log Message: The Threshold Agent could not set the variable because the value is invalid or out of range. The data contains the error code. Event identifier: cpqhsmsg.dll - 2359 (Hex)0x84350937 (Service Event) Log Severity: Warning (2) Log Message: The Threshold Agent is not loaded. Sets are not available. The data contains the error code. Event Identifiers 3072-3876 Event identifier: cpqhsmsg.
PAGE 22
Event identifier: cpqhsmsg.dll - 3086 (Hex)0x84350c0e (Service Event) Log Severity: Warning (2) Log Message: Unable to load a required library. This error can be caused by a corrupt or missing file. Reinstalling the Management Agents or running the Emergency Repair procedure may correct this error. Event identifier: cpqhsmsg.dll - 3090 (Hex)0x84350c12 (Service Event) Log Severity: Warning (2) Log Message: Unable to allocate memory. This indicates a low memory condition.
PAGE 23
Log Severity: Warning (2) Log Message: Could not enumerate all of the nodes in the cluster. The data contains the error code. Event identifier: cpqhsmsg.dll - 3857 (Hex)0x84350f11 (Service Event) Log Severity: Warning (2) Log Message: Could not get the cluster's status. The Cluster service may not be running. Try to restart the Cluster service. Event identifier: cpqhsmsg.dll - 3858 (Hex)0x84350f12 (Service Event) Log Severity: Warning (2) Log Message: Could not open the enumerated resource.
PAGE 24
Log Message: Resource status is online pending. The resource is being put back online. Event identifier: cpqhsmsg.dll - 3867 (Hex)0x44350f1b (Service Event) Log Severity: Information (1) Log Message: Resource status is offline pending. The resource is being taken offline. Event identifier: cpqhsmsg.dll - 3868 (Hex)0x84350f1c (Service Event) Log Severity: Warning (2) Log Message: Cluster information is unavailable. The Cluster service may not be running. Try to restart the Cluster service.
PAGE 25
Log Message: Could not enumerate the cluster's networks. The Cluster service may not be running. Try to restart the Cluster service. Event Identifiers 4352-4626 Event identifier: cpqhsmsg.dll - 4352 (Hex)0x84351100 (Service Event) Log Severity: Warning (2) Log Message: The External Status MIB Agent could not allocate memory. The data contains the error code. Event identifier: cpqhsmsg.
PAGE 26
Event identifier: cpqhsmsg.dll - 4361 (Hex)0x84351109 (Service Event) Log Severity: Warning (2) Log Message: The External Status MIB Agent main thread did not terminate properly. The data contains the error code. Event identifier: cpqhsmsg.dll - 4362 (Hex)0x8435110a (Service Event) Log Severity: Warning (2) Log Message: The External Status MIB Agent got an unexpected error code while waiting for an event. The data contains the error code. Event identifier: cpqhsmsg.
PAGE 27
Event identifier: cpqhsmsg.dll - 4407 (Hex)0x84351137 (Service Event) Log Severity: Warning (2) Log Message: The External Status MIB Agent is not loaded. Sets are not available. The data contains the error code. Event identifier: cpqhsmsg.dll - 4608 (Hex)0x84351200 (Service Event) Log Severity: Warning (2) Log Message: Unable to allocate memory. This indicates a low memory condition. Rebooting the system will correct this error. Event identifier: cpqhsmsg.
PAGE 28
Log Message: The Agent failed to initialize WMI. WMI service may not have started or may still be in the starting state. Event identifier: cpqhsmsg.dll - 4626 (Hex)0x84351212 (Service Event) Log Severity: Warning (2) Log Message: The Agent failed to process the MOF file to get the data from WMI. Problem with WMI service or MOF file or wrong file paths used.
PAGE 29
Storage agents Event Identifiers 256-774 Event identifier: cpqstmsg.dll - 256 (Hex)0x84350100 (Service Event) Log Severity: Warning (2) Log Message: The Storage Agents service detected an error. The insertion string is: %1. The data contains the error code. Event identifier: cpqstmsg.dll - 257 (Hex)0x84350101 (Service Event) Log Severity: Warning (2) Log Message: The Storage Agents service could not allocate memory. The data contains the error code. Event identifier: cpqstmsg.
PAGE 30
Event identifier: cpqstmsg.dll - 264 (Hex)0x84350108 (Service Event) Log Severity: Warning (2) Log Message: The Storage Agents service could not load the module “%1”. The data contains the error code. Event identifier: cpqstmsg.dll - 265 (Hex)0x84350109 (Service Event) Log Severity: Warning (2) Log Message: The Storage Agents service could get the control function for module “%1”. The data contains the error code. Event identifier: cpqstmsg.
PAGE 31
Log Message: The Storage Agents service encountered a fatal error. The service is terminating. The data contains the error code. Event identifier: cpqstmsg.dll - 400 (Hex)0x44350190 (Service Event) Log Severity: Information (1) Log Message: The Storage Agents service version %1 has started. Event identifier: cpqstmsg.dll - 401 (Hex)0x44350191 (Service Event) Log Severity: Information (1) Log Message: %1 Event identifier: cpqstmsg.
PAGE 32
Log Message: The Drive Array Agent storage system table is full. Event identifier: cpqstmsg.dll - 574 (Hex)0x8435023e (Service Event) Log Severity: Warning (2) Log Message: The Drive Array Agent failed to get capacity on SCSI drive because SCSI pass through IOCTL failed. Event identifier: cpqstmsg.dll - 768 (Hex)0x84350300 (Service Event) Log Severity: Warning (2) Log Message: The Remote Alerter Agent detected an invalid data type within an alert definition. Event identifier: cpqstmsg.
PAGE 33
User Action: Replace the physical drive. Supporting SNMP Trap Data: • • • • • • • • sysName cpqHoTrapFlags cpqDaPhyDrvCntlrIndex cpqDaPhyDrvBusNumber cpqDaPhyDrvBay cpqDaPhyDrvModel cpqDaPhyDrvFWRev cpqDaPhyDrvSerialNum Supporting SNMP Trap Description: “Factory threshold passed for a physical drive.” NT Event ID: 1062 (Hex)0xc4350426 (cpqstmsg.dll) Log Severity: Error (3) Event Title: Drive Array Logical Drive Status Change.
PAGE 34
• cpqDaSpareBay Supporting SNMP Trap Description: “Spare Status is now [cpqDaSpareStatus].” NT Event ID: 1064 (Hex)0xc4350428 (cpqstmsg.dll) Log Severity: Error (3) Event Title: Drive Array Physical Drive Status Change. Log Message: The physical drive in slot %4, port %5, bay %6 with serial number “%7”, has a new status of %2. SNMP Trap: cpqDa5PhyDrvStatusChange - 3029 in CPQIDA.MIB Symptom: Physical Drive Status Change.
PAGE 35
• • • • cpqDaAccelSerialNumber cpqDaAccelTotalMemory cpqDaAccelStatus cpqDaAccelErrCode Supporting SNMP Trap Description: “Status is now [cpqDaAccelStatus].” NT Event ID: 1066 (Hex)0xc435042a (cpqstmsg.dll) Log Severity: Error (3) Event Title: Drive Array Accelerator Bad Data. Log Message: The array accelerator board attached to the array controller in slot %4 is reporting that it contains bad cached data. SNMP Trap: cpqDa5AccelBadDataTrap - 3026 in CPQIDA.MIB Symptom: Accelerator Board Bad Data.
PAGE 36
Supporting SNMP Trap Description: “Battery status is failed.” NT Event ID: 1068 (Hex)0xc435042c (cpqstmsg.dll) Log Severity: Error (3) Event Title: SCSI Controller Status Change. Log Message: The SCSI controller in slot %4, SCSI bus %5 has a new status of %2. SNMP Trap: cpqScsi3CntlrStatusChange - 5005 in CPQSCSI.MIB Symptom: SCSI Controller Status Change. The Insight Agent has detected a change in the controller status of a SCSI Controller.
PAGE 37
• • • • • • • • • • • sysName cpqHoTrapFlags cpqScsiPhyDrvStatus cpqScsiPhyDrvCntlrIndex cpqScsiPhyDrvBusIndex cpqScsiPhyDrvIndex cpqScsiPhyDrvVendor cpqScsiPhyDrvModel cpqScsiPhyDrvFWRev cpqScsiPhyDrvSerialNum cpqScsiPhyDrvOsName Supporting SNMP Trap Description: “Status is now [cpqScsiPhyDrvStatus].” NT Event ID: 1075 (Hex)0x84350433 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Storage System Fan Status Change.
PAGE 38
Supporting SNMP Trap Description: “Storage System will be shut down.” NT Event ID: 1077 (Hex)0x84350435 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Storage System Temperature Degraded. Log Message: The %6 %7 storage system connected to SCSI bus %5 of the controller in slot %4 system has a temperature outside the normal operating range. SNMP Trap: cpqSs3TempDegraded - 8010 in CPQSTSYS.MIB Symptom: Storage System temperature degraded.
PAGE 39
Log Severity: Warning (2) Event Title: Storage System Side Panel Removed. Log Message: The side panel has been removed on the %6 %7 storage system connected to SCSI bus %5 of the controller in slot %4. SNMP Trap: cpqSs3SidePanelRemoved - 8013 in CPQSTSYS.MIB Symptom: Storage System side panel is removed. The side panel status has been set to removed. The storage system's side panel is not in a properly installed state.
PAGE 40
• • cpqHoTrapFlags cpqSsBoxFltTolPwrSupplyStatus Supporting SNMP Trap Description: “A storage system power supply unit has become degraded.” NT Event ID: 1107 (Hex)0xc4350453 (cpqstmsg.dll) Log Severity: Error (3) Event Title: SCSI Tape Drive Status Change. Log Message: The tape drive with SCSI target %6 connected to SCSI bus %5 of the controller in slot %4 has a new status of %2. SNMP Trap: cpqTape4PhyDrvStatusChange - 5016 in CPQSCSI.MIB Symptom: Tape Drive Status Change.
PAGE 41
Symptom: Tape Drive Cleaning Tape Needs Replacing. The Insight Agent has detected that an autoloader tape unit has a cleaning tape that has been fully used and therefore needs to be replaced with a new cleaning tape. Supporting SNMP Trap Data: • • • sysName cpqHoTrapFlags cpqTapePhyDrvCondition Supporting SNMP Trap Description: “Status is now [cpqTapePhyDrvCondition].” NT Event ID: 1121 (Hex)0x84350461 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: IDE Drive Status Degraded.
PAGE 42
NT Event ID: 1145 (Hex)0xc4350479 (cpqstmsg.dll) Log Severity: Error (3) Event Title: External Array Logical Drive Status Change. Log Message: Logical drive number %5 on array “%4” has a new status of %6. SNMP Trap: cpqExtArrayLogDrvStatusChange - 16022 in CPQFCA.MIB Symptom: External Array Logical Drive Status Change. This trap indicates that the agent has detected a change in the status of an External Array logical drive. The variable cpqFcaLogDrvStatus indicates the current logical drive status.
PAGE 43
• • • • cpqFcaPhyDrvModel cpqFcaPhyDrvSerialNum cpqFcaPhyDrvFWRev cpqFcaPhyDrvFailureCode Supporting SNMP Trap Description: “Status is now [cpqFcaPhyDrvStatus] for a physical drive on bus [cpqFcaPhyDrvBusNumber], bay [cpqFcaPhyDrvBay].” NT Event ID: 1147 (Hex)0xc435047b (cpqstmsg.dll) Log Severity: Error (3) Event Title: External Array Spare Drive Status Change. Log Message: The spare drive in port %5, bay %6 on array “%4” has a new status of %7. SNMP Trap: cpqFcaSpareStatusChange - 16002 in CPQFCA.
PAGE 44
• • • • • • • • cpqSsChassisName cpqSsChassisTime cpqFcaAccelBoxIoSlot cpqFcaAccelStatus cpqFcaCntlrModel cpqFcaAccelSerialNumber cpqFcaAccelTotalMemory cpqFcaAccelErrCode Supporting SNMP Trap Description: “Status is now [cpqFcaAccelStatus].” NT Event ID: 1149 (Hex)0xc435047d (cpqstmsg.dll) Log Severity: Error (3) Event Title: External Array Accelerator Bad Data.
PAGE 45
• • • • • • • cpqHoTrapFlags cpqSsChassisName cpqSsChassisTime cpqFcaAccelBoxIoSlot cpqFcaCntlrModel cpqFcaAccelSerialNumber cpqFcaAccelTotalMemory Supporting SNMP Trap Description: “Battery status is failed.” NT Event ID: 1151 (Hex)0xc435047f (cpqstmsg.dll) Log Severity: Error (3) Event Title: External Array Controller Status Change. Log Message: The external controller in I/O slot %5 of array “%4” has a new status of %6. SNMP Trap: cpqFca2CntlrStatusChange - 16020 in CPQFCA.
PAGE 46
• • • • • • • cpqHoTrapFlags cpqSsChassisName cpqSsChassisTime cpqSsFanModuleLocation cpqSsFanModuleStatus cpqSsFanModuleSerialNumber cpqSsFanModuleBoardRevision Supporting SNMP Trap Description: “Storage system fan status changed to [cpqSsFanModuleStatus].” NT Event ID: 1153 (Hex)0x84350481 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Storage System Power Supply Status Change. Log Message: Storage system “%4” power supply in bay %5 has a new status of %6.
PAGE 47
• • • • • cpqHoTrapFlags cpqSsChassisName cpqSsChassisTime cpqSsPowerSupplyBay cpqSsPowerSupplyUpsStatus Supporting SNMP Trap Description: “Storage system power supply UPS status changed to [cpqSsPowerSupplyUpsStatus].” NT Event ID: 1155 (Hex)0x84350483 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Storage System Temperature Sensor Status Change. Log Message: Storage system “%4” temperature sensor at location %5 has a new status of %6 and a current temperature value of %7 celsius.
PAGE 48
• cpqTapeLibrarySerialNumber Supporting SNMP Trap Description: “Tape library [cpqTapeLibrarySerialNumber] is not operational.” NT Event ID: 1157 (Hex)0x84350485 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: SCSI Tape Library OK. Log Message: The SCSI tape library with SCSI target %6 connected to SCSI bus %5 of the controller in slot %4 has recovered from errors. SNMP Trap: cpqTape3LibraryOkay - 5011 in CPQSCSI.MIB Symptom: Tape Library Okay.
PAGE 49
• • cpqHoTrapFlags cpqTapeLibrarySerialNumber Supporting SNMP Trap Description: “Tape library [cpqTapeLibrarySerialNumber] door opened.” NT Event ID: 1160 (Hex)0x84350488 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: SCSI Tape Library Door Closed. Log Message: The SCSI tape library with SCSI target %6 connected to SCSI bus %5 of the controller in slot %4 has a closed door and is now operational. SNMP Trap: cpqTape3LibraryDoorClosed - 5014 in CPQSCSI.MIB Symptom: Tape Library Door Closed.
PAGE 50
Symptom: Controller Status Change. This trap indicates that the agent has detected a change in the status of a drive array controller. The variable cpqDaCntlrBoardStatus indicates the current controller status. User Action: If the board status is generalFailure(3), you may need to replace the controller. If the board status is cableProblem(4), check the cable connections between the controller and the storage system.
PAGE 51
cpqFcTapeCntlrStatus indicates the current tape controller status. The variable cpqFcTapeCntlrWWN indicates the unique tape controller world wide name associated with this controller. User Action: If the tape controller status is offline, access to the tape library and tapes has been lost. Check the tape library and all Fibre connections for problems.
PAGE 52
cpqFcTapeLibraryDoorStatus indicates the current tape library door status. The variable cpqFcTapeLibraryScsiTarget indicates the SCSI ID of the tape library. User Action: If the tape library door is open, close the tape library door.
PAGE 53
Supporting SNMP Trap Data: • • • • • • sysName cpqHoTrapFlags cpqFcTapeCntlrWWN cpqFcTapeDriveScsiBus cpqFcTapeDriveScsiTarget cpqFcTapeDriveScsiLun Supporting SNMP Trap Description: “Cleaning is needed for tape drive.” NT Event ID: 1178 (Hex)0x8435049a (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Fibre Channel Tape Drive Replace Cleaning Tape.
PAGE 54
• cpqFcaCntlrBoxIoSlot Supporting SNMP Trap Description: “Controller in I/O slot [cpqFcaCntlrBoxIoSlot] is now active on chassis [cpqSsChassisName].” NT Event ID: 1180 (Hex)0x8435049c (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Drive Array Tape Library Status Change. Log Message: The tape library in slot %4, SCSI bus %5, SCSI target %6 has a new status of %7. SNMP Trap: cpqDa2TapeLibraryStatusChange - 3031 in CPQIDA.MIB Symptom: Tape Library Status Change.
PAGE 55
• • cpqDaTapeLibraryScsiLun cpqDaTapeLibraryDoorStatus Supporting SNMP Trap Description: “The door is [cpqDaTapeLibraryDoorStatus] for tape library.” NT Event ID: 1182 (Hex)0x8435049e (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Drive Array Tape Drive Status Change. Log Message: The tape drive in slot %4, SCSI bus %5, SCSI target %6 has a new status of %7. SNMP Trap: cpqDa2TapeDriveStatusChange - 3032 in CPQIDA.MIB Symptom: Tape Drive Status Change.
PAGE 56
NT Event ID: 1184 (Hex)0x843504a0 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Drive Array Tape Drive Replace Cleaning Tape. Log Message: The cleaning tape in the tape drive in slot %4, SCSI bus %5, SCSI target %6 needs to be replaced. SNMP Trap: cpqDaTapeDriveCleanTapeReplace - 3024 in CPQIDA.MIB Symptom: Tape Drive Cleaning Tape Needs Replacing.
PAGE 57
SNMP Trap: cpqIdeAtaDiskStatusChange - 14004 in CPQIDE.MIB Symptom: ATA Disk Status Change. This trap indicates that the agent has detected a change in the status of an ATA disk drive. The variable cpqIdeAtaDiskStatus indicates the current disk drive status. User Action: If the physical drive status is smartError(3) or failed(4), replace the drive.
PAGE 58
Log Message: An enclosure attached to port %5 of storage system “%4” has a new fan status of %7. The enclosure model is “%6”. SNMP Trap: cpqSsExBackplaneFanStatusChange - 8022 in CPQSTSYS.MIB Symptom: Storage System Fan Status Change. The agent has detected a change in the fan status of a storage system. The variable cpqSsBackplaneFanStatus indicates the current fan status. User Action: If the fan status is degraded or failed, replace any failed fans.
PAGE 59
Supporting SNMP Trap Description: “Storage system temperature status changed to [cpqSsBackplaneTempStatus].” NT Event ID: 1190 (Hex)0x843504a6 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Storage System Power Supply Status Change. Log Message: An enclosure attached to port %5 of storage system “%4” has a new power supply status of %7. The enclosure model is “%6”. SNMP Trap: cpqSsExBackplanePowerSupplyStatusChange - 8024 in CPQSTSYS.MIB Symptom: Storage System Power Supply Status Change.
PAGE 60
• • • cpqTapeLibraryFwRev cpqTapeLibrarySerialNumber cpqTapeLibraryState Supporting SNMP Trap Description: “Status is now [cpqTapeLibraryState].” NT Event ID: 1192 (Hex)0x843504a8 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: SCSI Tape Drive Status Change. Log Message: The tape drive with SCSI target %6 connected to SCSI bus %5 of the controller in slot %4 has a new status of %2. SNMP Trap: cpqTape5PhyDrvStatusChange - 5019 in CPQSCSI.MIB Symptom: Tape Drive Status Change.
PAGE 61
• • • • • cpqFcTapeDriveModel cpqFcTapeDriveFWRev cpqFcTapeDriveSerialNumber cpqFcTapeDriveLocation cpqFcTapeDriveStatus Supporting SNMP Trap Description: “Status is now [cpqFcTapeDriveStatus] for a tape drive.” NT Event ID: 1194 (Hex)0x843504aa (cpqstmsg.dll) Log Severity: Warning (2) Event Title: External Tape Drive Cleaning Required. Log Message: The tape drive at location “%4” requires cleaning. SNMP Trap: cpqExtTapeDriveCleaningRequired - 16024 in CPQFCA.
PAGE 62
• • • • cpqFcTapeDriveModel cpqFcTapeDriveFWRev cpqFcTapeDriveSerialNumber cpqFcTapeDriveLocation Supporting SNMP Trap Description: “Cleaning tape needs replacing.” NT Event ID: 1196 (Hex)0x843504ac (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Storage System Recovery Server Option Status Change. Log Message: Storage system “%4” has a new RSO status of %5. SNMP Trap: cpqSsExRecoveryServerStatusChange - 8025 in CPQSTSYS.MIB Symptom: Storage System Recovery Server Option Status Change.
PAGE 63
• • • • • • • cpqFcTapeLibraryScsiTarget cpqFcTapeLibraryScsiLun cpqFcTapeLibraryModel cpqFcTapeLibraryFWRev cpqFcTapeLibrarySerialNumber cpqFcTapeLibraryLocation cpqFcTapeLibraryStatus Supporting SNMP Trap Description: “Status is now [cpqFcTapeLibraryStatus] for the tape library.” NT Event ID: 1198 (Hex)0x843504ae (cpqstmsg.dll) Log Severity: Warning (2) Event Title: External Tape Library Door Status Change. Log Message: The tape library at location “%4”, has a new door status of %7.
PAGE 64
User Action: If the board status is generalFailure(3), you may need to replace the controller. If the board status is cableProblem(4), check the cable connections between the controller and the storage system. Supporting SNMP Trap Data: • • • • • • • • • sysName cpqHoTrapFlags cpqDaCntlrHwLocation cpqDaCntlrIndex cpqDaCntlrBoardStatus cpqDaCntlrModel cpqDaCntlrSerialNumber cpqDaCntlrFWRev cpqDaAccelTotalMemory Supporting SNMP Trap Description: “Status is now [cpqDaCntlrBoardStatus].
PAGE 65
User Action: If the spare drive status is failed, replace the drive. Supporting SNMP Trap Data: • • • • • • • • sysName cpqHoTrapFlags cpqDaCntlrHwLocation cpqDaSpareCntlrIndex cpqDaSparePhyDrvIndex cpqDaSpareStatus cpqDaSpareBusNumber cpqDaSpareBay Supporting SNMP Trap Description: “Spare Status is now [cpqDaSpareStatus].” NT Event ID: 1202 (Hex)0x843504b2 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Drive Array Physical Drive Status Change.
PAGE 66
SNMP Trap: cpqDa6PhyDrvThreshPassedTrap - 3037 in CPQIDA.MIB Symptom: Physical Drive Threshold Passed. This trap indicates that the agent has detected a factory threshold associated with one of the physical drive objects on a drive array has been exceeded. User Action: Replace the physical drive.
PAGE 67
Event Title: Drive Array Accelerator Bad Data. Log Message: The array accelerator board attached to the array controller in %4 is reporting that it contains bad cached data. SNMP Trap: cpqDa6AccelBadDataTrap - 3039 in CPQIDA.MIB Symptom: Accelerator Board Bad Data. This trap indicates that the agent has detected an array accelerator cache board that has lost battery power. If data was being stored in the accelerator cache memory when the server lost power, that data has been lost.
PAGE 68
NT Event ID: 1207 (Hex)0x843504b7 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Drive Array Tape Library Status Change. Log Message: The tape library in %4, SCSI bus %5, SCSI target %6 has a new status of %7. SNMP Trap: cpqDa6TapeLibraryStatusChange - 3041 in CPQIDA.MIB Symptom: Tape Library Status Change. This trap indicates that the agent has detected a change in the status of a tape library. The variable cpqDaTapeLibraryStatus indicates the current tape library status.
PAGE 69
• • • • cpqDaTapeLibraryModel cpqDaTapeLibraryFWRev cpqDaTapeLibrarySerialNumber cpqDaTapeLibraryDoorStatus Supporting SNMP Trap Description: “The door is [cpqDaTapeLibraryDoorStatus] for tape library.” NT Event ID: 1209 (Hex)0x843504b9 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Drive Array Tape Drive Status Change. Log Message: The tape drive in %4, SCSI bus %5, SCSI target %6 has a new status of %7. SNMP Trap: cpqDa6TapeDriveStatusChange - 3043 in CPQIDA.MIB Symptom: Tape Drive Status Change.
PAGE 70
• • • • • • cpqDaTapeDrvBusIndex cpqDaTapeDrvScsiIdIndex cpqDaTapeDrvLunIndex cpqDaTapeDrvName cpqDaTapeDrvFwRev cpqDaTapeDrvSerialNumber Supporting SNMP Trap Description: “Cleaning is needed for the tape drive.” NT Event ID: 1211 (Hex)0x843504bb (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Drive Array Tape Drive Replace Cleaning Tape. Log Message: The cleaning tape in the tape drive in %4, SCSI bus %5, SCSI target %6 needs to be replaced.
PAGE 71
• • • • • • • cpqSsBoxCntlrHwLocation cpqSsBoxCntlrIndex cpqSsBoxBusIndex cpqSsBoxVendor cpqSsBoxModel cpqSsBoxSerialNumber cpqSsBoxFanStatus Supporting SNMP Trap Description: “Storage System fan status changed to [cpqSsBoxFanStatus].” NT Event ID: 1213 (Hex)0x843504bd (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Storage System Temperature Status Change. Log Message: The %6 %7 storage system connected to SCSI bus %5 of the controller in %4 has a new temperature status of %2.
PAGE 72
User Action: If the power supply status is degraded, restore power or replace the failed power supply. Supporting SNMP Trap Data: • • • • • • • • • sysName cpqHoTrapFlags cpqSsBoxCntlrHwLocation cpqSsBoxCntlrIndex cpqSsBoxBusIndex cpqSsBoxVendor cpqSsBoxModel cpqSsBoxSerialNumber cpqSsBoxFltTolPwrSupplyStatus Supporting SNMP Trap Description: “Storage system power supply status changed to [cpqSsBoxFltTolPwrSupplyStatus].” NT Event ID: 1215 (Hex)0x843504bf (cpqstmsg.
PAGE 73
Symptom: Physical Drive Status Change. This trap indicates that the agent has detected a change in the status of a drive array physical drive. The variable cpqDaPhyDrvStatus indicates the current physical drive status. User Action: If the physical drive status is failed (3) or predictiveFailure (4), replace the drive.
PAGE 74
NT Event ID: 1218 (Hex)0x843504c2 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Storage System Fan Status Change. Log Message: The %6 %7 storage system connected to %5 of the controller in%4 has a new status of %2. SNMP Trap: cpqSs6FanStatusChange - 8029 in CPQSTSYS.MIB Symptom: Storage System Fan Status Change. The agent has detected a change in the fan status of a storage system. The variable cpqSsBoxFanStatus indicates the current fan status.
PAGE 75
• • • • cpqSsBoxModel cpqSsBoxSerialNumber cpqSsBoxTempStatus cpqSsBoxLocationString Supporting SNMP Trap Description: “Storage System temperature status changed to [cpqSsBoxTempStatus].” NT Event ID: 1220 (Hex)0x843504c4 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Storage System Fault Tolerant Power Supply Status Change. Log Message: The fault tolerant power supply in the %6 %7 storage system connected to %5 of the controller in%4 has a new status of %2.
PAGE 76
• • • • • • • • • • cpqSasHbaHwLocation cpqSasPhyDrvLocationString cpqSasPhyDrvHbaIndex cpqSasPhyDrvIndex cpqSasPhyDrvStatus cpqSasPhyDrvType cpqSasPhyDrvModel cpqSasPhyDrvFWRev cpqSasPhyDrvSerialNumber cpqSasPhyDrvSasAddress Supporting SNMP Trap Description: “Status is now [cpqSasPhyDrvStatus].” NT Event ID: 1222 (Hex)0x843504c6 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: SAS/SATA Logical Drive Status Change. Log Message: Logical drive number %5 on the HBA in %4 has a new status of %6.
PAGE 77
Event identifier: cpqstmsg.dll - 1283 (Hex)0x84350503 (Service Event) Log Severity: Warning (2) Log Message: Could not read the registry subkey: “%1”. This error can be caused by a corrupt registry or a low memory condition. Rebooting the server may correct this error. Event identifier: cpqstmsg.dll - 1284 (Hex)0x84350504 (Service Event) Log Severity: Warning (2) Log Message: Could not write the registry subkey: “%1”. This error can be caused by a corrupt registry or a low memory condition.
PAGE 78
Log Message: The SNMP Agent is older than other components. The SNMP Agent is older than the other components of the Storage Agents. Reinstall the entire Storage Agents package to correct this error. Event identifier: cpqstmsg.dll - 1796 (Hex)0x84350704 (Service Event) Log Severity: Warning (2) Log Message: The %1 Agent is older than other components. The %1 Agent is older than the other components of the Storage Agents. Reinstall the entire Storage Agents package to correct this error.
PAGE 79
Log Message: The IDE Agent could not allocate memory. The data contains the error code. Event identifier: cpqstmsg.dll - 3585 (Hex)0x84350e01 (Service Event) Log Severity: Warning (2) Log Message: The IDE Agent could not open the base of the registry. The data contains the error code. Event identifier: cpqstmsg.dll - 3586 (Hex)0x84350e02 (Service Event) Log Severity: Warning (2) Log Message: “%1”. The data contains the error code. Event identifier: cpqstmsg.
PAGE 80
Log Message: The IDE Agent could not create its main thread of execution. The data contains the error code. Event identifier: cpqstmsg.dll - 3596 (Hex)0x84350e0c (Service Event) Log Severity: Warning (2) Log Message: The IDE Agent main thread did not terminate properly. The data contains the error code. Event identifier: cpqstmsg.dll - 3597 (Hex)0x84350e0d (Service Event) Log Severity: Warning (2) Log Message: The IDE Agent got an unexpected error code while waiting for an event.
PAGE 81
Log Severity: Warning (2) Log Message: Could not read the registry subkey: “%1”. This error can be caused by a corrupt registry or a low memory condition. Rebooting the server may correct this error. Event identifier: cpqstmsg.dll - 4609 (Hex)0x84351201 (Service Event) Log Severity: Warning (2) Log Message: Could not read the registry subkey. This error can be caused by a corrupt registry or a low memory condition. Rebooting the server may correct this error. Event identifier: cpqstmsg.
PAGE 82
Server agents Event Identifiers 256-774 Event identifier: cpqsvmsg.dll - 256 (Hex)0x84350100 (Service Event) Log Severity: Warning (2) Log Message: The Server Agents service detected an error. The insertion string is: %1. The data contains the error code. Event identifier: cpqsvmsg.dll - 257 (Hex)0x84350101 (Service Event) Log Severity: Warning (2) Log Message: The Server Agents service could not allocate memory. The data contains the error code. Event identifier: cpqsvmsg.
PAGE 83
Log Severity: Warning (2) Log Message: The Server Agents service could not load the module “%1”. The data contains the error code. Event identifier: cpqsvmsg.dll - 265 (Hex)0x84350109 (Service Event) Log Severity: Warning (2) Log Message: The Server Agents service could not get the control function for module “%1”. The data contains the error code. Event identifier: cpqsvmsg.
PAGE 84
Log Severity: Error (3) Log Message: The Server Agents service encountered a fatal error. The service is terminating. The data contains the error code. Event identifier: cpqsvmsg.dll - 400 (Hex)0x44350190 (Service Event) Log Severity: Information (1) Log Message: The Server Agents service version %1 has started. Event identifier: cpqsvmsg.dll - 401 (Hex)0x44350191 (Service Event) Log Severity: Information (1) Log Message: %1 Event identifier: cpqsvmsg.
PAGE 85
Event Identifiers 1024-1092 NT Event ID: 1024 (Hex)0xc4350400 (cpqsvmsg.dll) Log Severity: Error (3) Log Message: A cache accelerator parity error indicates a cache module needs to be replaced. SNMP Trap: cpqHe3CacheAccelParityError - 6046 in CPQHLTH.MIB Symptom: A cache accelerator parity error indicates that a cache module needs to be replaced. The error information is reported in the variable cpqHeEventLogErrorDesc.
PAGE 86
NT Event ID: 1027 (Hex)0x84350403 (cpqsvmsg.dll) Log Severity: Warning (2) Log Message: The Advanced Memory Protection sub-system has detected a memory fault. Advanced ECC has been activated. Schedule server down time to replace the memory. SNMP Trap: cpqHeResilientAdvancedECCMemoryEngaged - 6052 in CPQHLTH.MIB Symptom: Advanced Memory Protection Advanced ECC Memory Engaged. The Advanced Memory Protection subsystem has detected a memory fault. Advanced ECC has been activated.
PAGE 87
NT Event ID: 1030 (Hex) 0x44350406 (cpqsvmsg.dll) Log Severity: Information (1) Log Message: The Fan Sub-system has returned to a redundant state. SNMP Trap: cpqHe3FltTolFanRedundancyRestored - 6055 in CPQHLTH.MIB Symptom: The Fault Tolerant Fans have returned to a redundant state for the specified chassis. Supporting SNMP Trap Data: • • • sysName cpqHoTrapFlags cpqHeFltTolFanChassis Supporting SNMP Trap Description: “The Fans are now redundant on Chassis [cpqHeFltTolFanChassis].
PAGE 88
User Action: Be sure that the board, cartridge, or riser memory is installed correctly, and then re-install the memory board, cartridge, or processor. Supporting SNMP Trap Data: • • • • • sysName cpqHoTrapFlags cpqHeResMem2BoardSlotNum cpqHeResMem2BoardCpuNum cpqHeResMem2BoardRiserNum Supporting SNMP Trap Description: “Memory Board or Cartridge Removed from Slot [cpqHeResMem2BoardSlotNum], Cpu [cpqHeResMem2BoardCpuNum], Riser [cpqHeResMem2BoardRiserNum].” NT Event ID: 1037 (Hex) 0x4435040DL (cpqsvmsg.
PAGE 89
• cpqHeResMem2BoardRiserNum Supporting SNMP Trap Description: “Memory Board or Cartridge Inserted into Slot [cpqHeResMem2BoardSlotNum], Cpu[cpqHeResMem2BoardCpuNum], Riser[cpqHeResMem2BoardRiserNum].” NT Event ID: 1039 (Hex) 0x8435040FL (cpqsvmsg.dll) Log Severity: Warning (3) Log Message: The Advanced Memory Protection sub-system has detected a memory fault. The LockStep recovery engine has been activated. For instruction on replacing the faulty memory, see the server documentation.
PAGE 90
• cpqHoTrapFlags Supporting SNMP Trap Description: “System will be shut down due to this thermal condition.” NT Event ID: 1083 (Hex)0x8435043b (cpqsvmsg.dll) Log Severity: Warning (2) Log Message: The Thermal Temperature Condition has been set to degraded. The system may be shut down due to this thermal condition depending on the state of the thermal degraded action value '%4'. SNMP Trap: cpqHe3ThermalTempDegraded - 6018 in CPQHLTH.MIB Symptom: The temperature status has been set to degraded.
PAGE 91
NT Event ID: 1086 (Hex)0x8435043e (cpqsvmsg.dll) Log Severity: Warning (2) Log Message: A System Fan Condition has been set to degraded. If the system fan is part of a redundancy group, the system will not be shut down. If the system fan is not part of a redundancy group, the system may be shut down depending on the state of the thermal degraded action value '%4'. SNMP Trap: cpqHe3ThermalSystemFanDegraded - 6021 in CPQHLTH.MIB Symptom: The system fan status has been set to degraded.
PAGE 92
SNMP Trap: cpqHe3ThermalCpuFanOk - 6024 in CPQHLTH.MIB Symptom: The CPU fan status has been set to OK. Any previously non-operational processor fans have returned to normal operation. Supporting SNMP Trap Data: • • sysName cpqHoTrapFlags Supporting SNMP Trap Description: “CPU fan is now OK.” NT Event ID: 1090 (Hex)0x44350442 (cpqsvmsg.dll) Log Severity: Information (1) Log Message: The server is operational again.
PAGE 93
Supporting SNMP Trap Description: “Errors occurred during server restart.” Event Identifiers 1103-1183 NT Event ID: 1103 (Hex)0x8435044f (cpqsvmsg.dll) Log Severity: Warning (2) Log Message: The Fault Tolerant Power Sub-system has been set to Degraded. Check power connections and replace the power supply as needed. SNMP Trap: cpqHe3FltTolPwrSupplyDegraded - 6028 in CPQHLTH.MIB Symptom: The fault tolerant power supply sub-system condition has been set to degraded.
PAGE 94
Log Message: The Remote Insight Board has detected self test error '%4'. SNMP Trap: cpqSm2SelfTestError - 9005 in CPQSM2.MIB Symptom: Remote Insight/Integrated Lights-Out Self Test Error. The Remote Insight/Integrated LightsOut firmware has detected a Remote Insight self test error. Supporting SNMP Trap Data: • • • sysName cpqHoTrapFlags cpqSm2CntlrSelfTestErrors Supporting SNMP Trap Description: “Remote Insight/Integrated Lights-Out self test error [cpqSm2CntlrSelfTestErrors].
PAGE 95
• cpqHoTrapFlags Supporting SNMP Trap Description: “Remote Insight keyboard cable disconnected.” NT Event ID: 1114 (Hex)0x8435045a (cpqsvmsg.dll) Log Severity: Warning (2) Log Message: A processor has crossed the threshold of allowable corrected errors. The processor should be replaced. SNMP Trap: cpqSeCpuThresholdPassed - 1001 in CPQSTDEQ.MIB Symptom: This trap is sent when an internal processor error threshold has been passed on a particular processor, causing it to become degraded.
PAGE 96
Supporting SNMP Trap Description: “Remote Insight mouse cable disconnected.” NT Event ID: 1117 (Hex)0x8435045d (cpqsvmsg.dll) Log Severity: Warning (2) Log Message: The Remote Insight Board has detected that the external power cable is disconnected. SNMP Trap: cpqSm2ExternalPowerCableDisconnected - 9010 in CPQSM2.MIB Symptom: External Power Cable Disconnected. The Remote Insight external power cable has been disconnected.
PAGE 97
Supporting SNMP Trap Data: • • sysName cpqHoTrapFlags Supporting SNMP Trap Description: “Errors occurred during server restart.” NT Event ID: 1124 (Hex)0x84350464 (cpqsvmsg.dll) Log Severity: Warning (2) Log Message: The Fault Tolerant Power Supply Sub-system is in a degraded state. Restore power or replace the failed power supply. SNMP Trap: cpqHe4FltTolPowerSupplyDegraded - 6049 in CPQHLTH.
PAGE 98
• • • • • cpqHeFltTolPowerSupplySerialNumber cpqHeFltTolPowerSupplyAutoRev cpqHeFltTolPowerSupplyFirmwareRev cpqHeFltTolPowerSupplySparePartNum cpqSiServerSystemId Supporting SNMP Trap Description: “The Power Supply is Failed on Chassis [cpqHeFltTolPowerSupplyChassis], Bay [cpqHeFltTolPowerSupplyBay], Status [cpqHeFltTolPowerSupplyStatus], Model [cpqHeFltTolPowerSupplyModel], Serial Num [cpqHeFltTolPowerSupplySerialNumber], Firmware [cpqHeFltTolPowerSupplyFirmwareRev].
PAGE 99
Symptom: A Fault Tolerant Power Supply has been removed from the specified chassis and bay location. Supporting SNMP Trap Data: • • • • sysName cpqHoTrapFlags cpqHeFltTolPowerSupplyChassis cpqHeFltTolPowerSupplyBay Supporting SNMP Trap Description: “The Power Supply Removed on Chassis [cpqHeFltTolPowerSupplyChassis], Bay [cpqHeFltTolPowerSupplyBay].” NT Event ID: 1129 (Hex)0x84350469 (cpqsvmsg.dll) Log Severity: Warning (2) Log Message: The Fan Sub-system is in a degraded state. Replace the fan.
PAGE 100
Supporting SNMP Trap Data: • • • sysName cpqHoTrapFlags cpqHeFltTolFanChassis Supporting SNMP Trap Description: “The Fans are no longer redundant on Chassis [cpqHeFltTolFanChassis].” NT Event ID: 1132 (Hex)0x4435046c (cpqsvmsg.dll) Log Severity: Information (1) Log Message: Fan Inserted. A hot-plug fan has been inserted into the system. SNMP Trap: cpqHe3FltTolFanInserted - 6038 in CPQHLTH.MIB Symptom: A Fault Tolerant Fan has been inserted into the specified chassis and fan location.
PAGE 101
• • • cpqHoTrapFlags cpqHeTemperatureChassis cpqHeTemperatureLocale Supporting SNMP Trap Description: “Temperature Exceeded on Chassis [cpqHeTemperatureChassis], Location [cpqHeTemperatureLocale].” NT Event ID: 1135 (Hex)0x8435046f (cpqsvmsg.dll) Log Severity: Warning (2) Log Message: A Temperature Sensor Condition has been set to degraded. The system may or may not shut down depending on the state of the thermal degraded action value '%6'. SNMP Trap: cpqHe3TemperatureDegraded - 6041 in CPQHLTH.
PAGE 102
Symptom: The DC-DC Power Converter condition has been set to degraded for the specified chassis, slot, and socket. Supporting SNMP Trap Data: • • • • • sysName cpqHoTrapFlags cpqHePwrConvChassis cpqHePwrConvSlot cpqHePwrConvSocket Supporting SNMP Trap Description: “The Power Converter Degraded on Chassis [cpqHePwrConvChassis], Slot [cpqHePwrConvSlot], Socket [cpqHePwrConvSocket].” NT Event ID: 1138 (Hex)0xc4350472 (cpqsvmsg.
PAGE 103
Log Message: Hot Plug PCI Board Removed. A hot plug PCI adapter has been removed from the system. SNMP Trap: cpqSiHotPlugSlotBoardRemoved - 2008 in CPQSINFO.MIB Symptom: Hot Plug Slot Board Removed. A Hot Plug Slot Board has been removed from the specified chassis and slot. User Action: None.
PAGE 104
• • cpqSiHotPlugSlotIndex cpqSiHotPlugSlotErrorStatus Supporting SNMP Trap Description: “Hot Plug Slot Board Failed in Chassis [cpqSiHotPlugSlotChassis], Slot [cpqSiHotPlugSlotIndex], Error [cpqSiHotPlugSlotErrorStatus].” NT Event ID: 1143 (Hex)0x44350477 (cpqsvmsg.dll) Log Severity: Information (1) Log Message: Rack Name Changed. SNMP Trap: cpqRackNameChanged - 22001 in CPQRACK.MIB Symptom: The rack name has changed. This trap indicates that an agent or utility has changed the name of the rack.
PAGE 105
Supporting SNMP Trap Description: “The enclosure name has changed to [cpqRackCommonEnclosureName] in rack [cpqRackName].” NT Event ID: 1145 (Hex)0x44350479 (cpqsvmsg.dll) Log Severity: Information (1) Event Title: Enclosure Removed Log Message: This trap indicates that an enclosure has been removed from the rack. SNMP Trap: cpqRackEnclosureRemoved - 22003 in CPQRACK.MIB Symptom: The enclosure has been removed. This trap indicates that an enclosure has been removed from the rack. User Action: None.
PAGE 106
Supporting SNMP Trap Description: “The enclosure [cpqRackCommonEnclosureName] has been inserted into rack [cpqRackName].” NT Event ID: 1147 (Hex)0xc435047b (cpqsvmsg.dll) Log Severity: Error (3) Event Title: Rack Enclosure Overheated Log Message: This trap indicates that an enclosure temperature sensor has been tripped indicating an overheat condition. SNMP Trap: cpqRackEnclosureTempFailed - 22005 in CPQRACK.MIB Symptom: The enclosure temperature status has been set to failed.
PAGE 107
• • • • cpqRackCommonEnclosureSerialNum cpqRackCommonEnclosureTempLocation cpqRackCommonEnclosureSparePartNumber cpqRackCommonEnclosureTrapSequenceNum Supporting SNMP Trap Description: “The enclosure [cpqRackCommonEnclosureName] temperature sensor in rack [cpqRackName] has been set to degraded.” NT Event ID: 1149 (Hex)0x4435047d (cpqsvmsg.
PAGE 108
• • • • • • cpqRackUid cpqRackCommonEnclosureName cpqRackCommonEnclosureSerialNum cpqRackCommonEnclosureFanLocation cpqRackCommonEnclosureFanSparePartNumber cpqRackCommonEnclosureTrapSequenceNum Supporting SNMP Trap Description: “The enclosure [cpqRackCommonEnclosureName] fan in rack [cpqRackName] has been set to failed.” NT Event ID: 1151 (Hex)0x8435047f (cpqsvmsg.
PAGE 109
• • • • • • • • cpqHoTrapFlags cpqRackName cpqRackUid cpqRackCommonEnclosureName cpqRackCommonEnclosureSerialNum cpqRackCommonEnclosureFanLocation cpqRackCommonEnclosureFanSparePartNumber cpqRackCommonEnclosureTrapSequenceNum Supporting SNMP Trap Description: “The enclosure [cpqRackCommonEnclosureName] fan in rack [cpqRackName] has been set to ok.” NT Event ID: 1153 (Hex)0x84350481 (cpqsvmsg.
PAGE 110
• • • • • • • cpqRackName cpqRackUid cpqRackCommonEnclosureName cpqRackCommonEnclosureSerialNum cpqRackCommonEnclosureFanLocation cpqRackCommonEnclosureFanSparePartNumber cpqRackCommonEnclosureTrapSequenceNum Supporting SNMP Trap Description: “The enclosure [cpqRackCommonEnclosureName] fan in rack [cpqRackName] has been inserted.” NT Event ID: 1155 (Hex)0xc4350483 (cpqsvmsg.dll) Log Severity: Error (3) Event Title: Rack Power Supply Failed Log Message: This trap indicates that a power supply has failed.
PAGE 111
Supporting SNMP Trap Data: • • • • • • • • • • • sysName cpqHoTrapFlags cpqRackName cpqRackUid cpqRackPowerSupplyEnclosureName cpqRackPowerSupplySerialNum cpqRackPowerSupplyPosition cpqRackPowerSupplyFWRev cpqRackPowerSupplySparePartNumber cpqRackCommonEnclosureSerialNum cpqRackCommonEnclosureTrapSequenceNum Supporting SNMP Trap Description: “The power supply [cpqRackPowerSupplyPosition] in enclosure [cpqRackPowerSupplyEnclosureName] in rack [cpqRackName] has been set to degraded.
PAGE 112
SNMP Trap: cpqRackPowerSupplyRemoved - 22016 in CPQRACK.MIB Symptom: The power supply has been removed. User Action: None.
PAGE 113
Event Title: Rack Power Subsystem Not Redundant Log Message: The rack power subsystem is no longer in a redundant state. SNMP Trap: cpqRackPowerSubsystemNotRedundant - 22018 in CPQRACK.MIB Symptom: The rack power subsystem is no longer in a redundant state. User Action: Replace any failed power supplies as soon as possible to return the system to a redundant state.
PAGE 114
Log Severity: Warning (2) Event Title: Rack Power Subsystem Overload Log Message: The rack power subsystem overload condition. SNMP Trap: cpqRackPowerSubsystemOverloadCondition - 22020 in CPQRACK.MIB Symptom: The rack power subsystem overload condition. User Action: Replace any failed power supplies as soon as possible to return the system to a redundant state.
PAGE 115
Log Severity: Error (3) Event Title: Server Power On Prevented Log Message: Server power on prevented to preserve redundancy. SNMP Trap: cpqRackServerPowerOnFailedNotRedundant - 22022 in CPQRACK.MIB Symptom: Server power on prevented to preserve redundancy. There is not enough power to power on the server blade and maintain redundancy for the other blades in the enclosure. User Action: Check power connections or add power supplies.
PAGE 116
NT Event ID: 1166 (Hex)0xc435048e (cpqsvmsg.dll) Log Severity: Error (3) Event Title: Inadequate Power To Power On Log Message: There is not enough power to power on the server blade. The server enclosure microcontroller was not found. SNMP Trap: cpqRackServerPowerOnFailedEnclosureNotFound - 22024 in CPQRACK.MIB Symptom: Inadequate power to power on. There is not enough power to power on the server blade. The server enclosure micro-controller was not found.
PAGE 117
• cpqRackCommonEnclosureTrapSequenceNum Supporting SNMP Trap Description: “Inadequate power to power on blade [cpqRackServerBladePosition], in enclosure [cpqRackServerBladeEnclosureName], in rack [cpqRackName].” NT Event ID: 1168 (Hex)0x84350490 (cpqsvmsg.dll) Log Severity: Warning (2) Event Title: Server Power On Via Manual Override Log Message: Server power on via manual override. SNMP Trap: cpqRackServerPowerOnManualOverride - 22026 in CPQRACK.MIB Symptom: Server power on via manual override.
PAGE 118
• • cpqRackCommonEnclosureSerialNum cpqRackCommonEnclosureTrapSequenceNum Supporting SNMP Trap Description: “Fuse open fuse [cpqRackCommonEnclosureFuseLocation], in enclosure [cpqRackCommonEnclosureName], in rack [cpqRackName].” NT Event ID: 1170 (Hex)0x84350492 (cpqsvmsg.dll) Log Severity: Warning (2) Event Title: Server Blade Removed Log Message: The server blade has been removed from the enclosure. SNMP Trap: cpqRackServerBladeRemoved - 22028 in CPQRACK.MIB Symptom: Server blade removed.
PAGE 119
• • • • cpqRackServerBladePosition cpqRackServerBladeSparePartNumber cpqRackCommonEnclosureSerialNum cpqRackCommonEnclosureTrapSequenceNum Supporting SNMP Trap Description: “Server blade [cpqRackServerBladeName] inserted into position [cpqRackServerBladePosition], in enclosure [cpqRackServerBladeEnclosureName], in rack [cpqRackName].” NT Event ID: 1172 (Hex)0x84350494 (cpqsvmsg.
PAGE 120
• • • • • cpqRackUid cpqRackCommonEnclosureName cpqRackCommonEnclosureSerialNum cpqRackCommonEnclosureSparePartNumber cpqRackCommonEnclosureTrapSequenceNum Supporting SNMP Trap Description: “Power subsystem DC power problem in enclosure [cpqRackCommonEnclosureName], in rack [cpqRackName].” NT Event ID: 1174 (Hex)0x84350496 (cpqsvmsg.dll) Log Severity: Warning (2) Event Title: Power Subsystem Facility AC Power Problem Log Message: The AC facility input power has been exceeded for this power enclosure.
PAGE 121
• • cpqRackCommonEnclosureSerialNum cpqRackCommonEnclosureTrapSequenceNum Supporting SNMP Trap Description: “Unknown power consumption in rack [cpqRackName].” NT Event ID: 1176 (Hex)0x84350498 (cpqsvmsg.dll) Log Severity: Warning (2) Event Title: Power Subsystem Load Balancing Wire Missing Log Message: The power subsystem load balancing wire missing. SNMP Trap: cpqRackPowerChassisLoadBalancingWireMissing - 22034 in CPQRACK.MIB Symptom: Power subsystem load balancing wire missing.
PAGE 122
Supporting SNMP Trap Description: “Power subsystem has too may power enclosures [cpqRackCommonEnclosureName], in rack [cpqRackName].” NT Event ID: 1178 (Hex)0x8435049a (cpqsvmsg.dll) Log Severity: Warning (2) Event Title: Power Subsystem Configuration Error Log Message: The power subsystem has been improperly configured. SNMP Trap: cpqRackPowerChassisConfigError - 22036 in CPQRACK.MIB Symptom: Power subsystem improperly configured. The power subsystem has been improperly configured.
PAGE 123
User action: None Supporting SNMP Trap Data: • • sysName cpqHoTrapFlags Supporting SNMP Trap Description: “The Management processor is ready after a successfull reset” NT Event ID: 1181 (Hex) 0x8435049D (cpqsvmsg.dll) Log Severity: Warning (3) Log Message: The Management Processor has not reset successfully and is not operational. The data contains the error code. SNMP Trap: cpqHeManagementProcFailedReset - 6063 in CPQHLTH.MIB Symptom: The Management processor failed reset.
PAGE 124
• • • • sysName cpqHoTrapFlags cpqSeUSBDeviceType cpqSeUSBDeviceName Supporting SNMP Trap Description: This trap is sent when a attached USB storage device is removed. Symbolic Name: CPQ_STD_USB_DEV_REMOVED Event Identifiers 1539-3352 Event identifier: cpqsvmsg.dll - 1539 (Hex)0xc4350603 (Service Event) Log Severity: Error (3) Log Message: Unable to write to the registry. This error can be caused by a corrupt registry or a low memory condition. Rebooting the server may correct this error.
PAGE 125
Log Severity: Warning (2) Log Message: The %1 Agent is older than other components. The %1 Agent is older than the other components of the Server Agents. Reinstall the entire Server Agents package to correct this error. Event identifier: cpqsvmsg.dll - 1800 (Hex)0x84350708 (Service Event) Log Severity: Warning (2) Log Message: Unable to read security configuration information. SNMP sets have been disabled. Event identifier: cpqsvmsg.
PAGE 126
Event identifier: cpqsvmsg.dll - 3332 (Hex)0x84350d04 (Service Event) Log Severity: Warning (2) Log Message: Could not read the registry sub-key: “%1”. This error can be caused by a corrupt registry or a low memory condition. Rebooting the server may correct this error. Event identifier: cpqsvmsg.dll - 3333 (Hex)0x84350d05 (Service Event) Log Severity: Warning (2) Log Message: Could not read the registry sub-key: “%1”. This error can be caused by a corrupt registry or a low memory condition.
PAGE 127
Log Severity: Warning (2) Log Message: “%1”. The data contains the error code. Event identifier: cpqsvmsg.dll - 5636 (Hex)0x84351604 (Service Event) Log Severity: Warning (2) Log Message: The Rack And Enclosure MIB Agent could not read the registry value “%1”. The data contains the error code. Event identifier: cpqsvmsg.dll - 5637 (Hex)0x84351605 (Service Event) Log Severity: Warning (2) Log Message: The Rack And Enclosure MIB Agent found an incorrect type for registry value “%1”.
PAGE 128
Event identifier: cpqsvmsg.dll - 5645 (Hex)0x8435160d (Service Event) Log Severity: Warning (2) Log Message: The Rack And Enclosure MIB Agent could not get the system type. The data contains the error code. Event identifier: cpqsvmsg.dll - 5682 (Hex)0x84351632 (Service Event) Log Severity: Warning (2) Log Message: The Rack And Enclosure MIB Agent could not set the variable because it is unsupported. The data contains the error code. Event identifier: cpqsvmsg.
PAGE 129
NIC agents Event Identifiers 256-299 Event identifier: cpqnimsg.dll - 256 (Hex)0x84350100 (Service Event) Log Severity: Warning (2) Log Message: The NIC Management Agent detected an error. The insertion string is: %1. The data contain the error code. Event identifier: cpqnimsg.dll - 257 (Hex)0x84350101 (Service Event) Log Severity: Warning (2) Log Message: Unable to allocate memory. This indicates a low memory condition. Rebooting the system will correct this error. Event identifier: cpqnimsg.
PAGE 130
Event identifier: cpqnimsg.dll - 264 (Hex)0x84350108 (Service Event) Log Severity: Warning (2) Log Message: Unable to open the registry key “%1”. This error can be caused by a corrupt registry or a low memory condition. Rebooting the server may correct this error. Event identifier: cpqnimsg.dll - 265 (Hex)0x84350109 (Service Event) Log Severity: Warning (2) Log Message: Unable to read “%1” from the registry. This error can be caused by a corrupt registry or a low memory condition.
PAGE 131
Log Severity: Warning (2) Log Message: There were no physical adapters in team: “%1.” This error can be caused by improperly installed drivers. Remove all device instances associated with the team and re-install the drivers and team. Event identifier: cpqnimsg.dll - 274 (Hex)0x84350112 (Service Event) Log Severity: Warning (2) Log Message: The NIC Management Agent cannot generate Traps due to a communication problem with the NIC SNMP extension agent. Event identifier: cpqnimsg.
PAGE 132
Log Severity: Warning (2) Log Message: The NIC Agent service could not load the module “%1”. The data contain the error code. Event identifier: cpqnimsg.dll - 288 (Hex)0x84350120 (Service Event) Log Severity: Warning (2) Log Message: The NIC Agent service could get the control function for module “%1”. The data contain the error code. Event identifier: cpqnimsg.dll - 290 (Hex)0x84350122 (Service Event) Log Severity: Warning (2) Log Message: The NIC Agent service could not start agent “%1”.
PAGE 133
Cause: WMI service is probably not running. Starting WMI service or NIC agent might solve this problem. Event identifier: cpqnimsg.dll - 299 (Hex)0x8435012b (Service Event) Log Severity: Warning (2) Log Message: An attempt to query WMI for Virus Throttle event failed. The event data gives the error number. Event Identifiers 300-1293 Event identifier: cpqnimsg.dll - 300 (Hex)0x8435012c (Service Event) Log Severity: Warning (2) Log Message: The WBEM query was cancelled by WMI. The query was issued again.
PAGE 134
Log Message: The NIC SNMP Management Agent was unable to process a SNMP request because the Insight Agents Service is not up and running. Event identifier: cpqnimsg.dll - 1031 (Hex)0x44350407 (Service Event) Log Severity: Information (1) Log Message: The NIC SNMP Management Agent has continued refreshing data for the key associated with %1. Event identifier: cpqnimsg.dll - 1032 (Hex)0x84350408 (Service Event) Log Severity: Warning (2) Log Message: Unable to read security configuration information.
PAGE 135
Log Message: The NIC SNMP Management Agent has determined the Insight Agent Management service is running. Event identifier: cpqnimsg.dll - 1040 (Hex)0x44350410 (Service Event) Log Severity: Information (1) Log Message: The agent could not deliver trap %1. The agent was unable to use Asynchronous Management to deliver a trap. This can be caused by a failure in the Remote Access Service or by a missing or invalid configuration.
PAGE 136
• • • • cpqHoTrapFlags cpqNicIfPhysAdapterSlot cpqNicIfPhysAdapterPort cpqNicIfLogMapAdapterOKCount Supporting SNMP Trap Description: “Redundancy decreased by adapter in slot [cpqNicIfPhysAdapterSlot], port [cpqNicIfPhysAdapterPort].” NT Event ID: 1290 (Hex)0x4435050A (cpqnimsg.dll) Log Severity: Information (1) Log Message: Connectivity has been restored for the NIC in slot %1, port %2. SNMP Trap: cpqNic3ConnectivityRestored - 18011 in CPQNIC.
PAGE 137
• • • • • • • • • cpqHoTrapFlags cpqNicIfPhysAdapterSlot cpqNicIfPhysAdapterPort cpqSiServerSystemId cpqNicIfPhysAdapterStatus cpqSePciSlotBoardName cpqNicIfPhysAdapterPartNumber ipAdEntAddr cpqNicIfLogMapIPV6Address Supporting SNMP Trap Description: “Connectivity lost for adapter in slot [cpqNicIfPhysAdapterSlot], port [cpqNicIfPhysAdapterPort].” NT Event ID: 1292 (Hex)0x4435050C (cpqnimsg.dll) Log Severity: Information (1) Log Message: Redundancy has been increased by the NIC in slot %1, port %2.
PAGE 138
Symptom: This trap is sent any time a physical adapter in a logical adapter group changes to the Failed condition, but at least one physical adapter remains in the OK condition. This can be caused by loss of link due to a cable being removed from the adapter or the Hub or Switch. Internal adapter, Hub, or Switch failures can also cause this condition. User Action: Check the cables to the adapter and the Hub or Switch. If no cable problems are found, the adapter, Hub, or Switch may need replacement.