Installation Manual

4. Click Apply.
iLO notifies you that maintenance mode is set.
Maintenance mode ends automatically when the specified amount of time has passed. iLO
notifies you when maintenance mode is cleared.
TIP: To end maintenance mode early, select the Clear Maintenance Mode check box,
and then click Apply.
Sending a test service event
You can send a test event to verify that your remote support configuration is working correctly.
Prerequisites
Configure iLO Settings privilege.
Sending a test event
1. Navigate to the Remote Support→Service Events page.
2. Click Send Test Event.
3. When prompted to confirm the request, click OK.
When the transmission is completed, the test event is listed in the Service Event Log, the
Insight RS Console (central connect only), and Insight Online.
If the test is successful, the Submit Status in the Service Event Log displays the text No
Error.
The Time Generated column in the Service Event Log shows the date and time based on
the configured iLO time zone.
Viewing the Service Event Log
Navigate to the Remote Support→Service Events page.
Service event log details
The Service Event Log displays the following information for each service event:
• Identifier—A unique string that identifies the service event.
• Time Generated—The time the service event was generated. This column shows the date
and time based on the configured iLO time zone.
• Event ID—A unique number for the service event type. Table 4 (page 138) lists the possible
service events.
• Perceived Severity—The severity of the event indication (for example, 5-Major, 7-Fatal).
• Submit Status—The status of the event submission. If the status is No error, the event
was submitted successfully.
Remote support service events 137