Installation Manual

Data collection information
Depending on your remote support configuration, iLO or the Insight RS host server sends
configuration information to Hewlett Packard Enterprise for analysis and proactive services in
accordance with your warranty and service agreements.
• For Insight Online direct connect, this data is transmitted every 30 days. You cannot edit or
delete the data collection schedule.
• For Insight Remote Support central connect, the data transmission frequency is configured
in the Insight RS Console. For more information, see the Insight RS online help.
Active Health System reporting
Depending on whether you use Insight Online direct connect or Insight Remote Support central
connect, iLO or the Insight RS host server sends server health, configuration, and run-time
telemetry information to Hewlett Packard Enterprise. This information is used for troubleshooting
issues and closed-loop quality analysis.
• For Insight Online direct connect configurations, this data is transmitted every seven days.
You cannot edit or delete the Active Health System reporting schedule.
• For Insight Remote Support central connect, this data is transmitted every seven days. You
can change the day of the week for Active Health System reporting transmission in the
Insight RS Console. For more information, see the Insight RS online help.
Sending data collection information
Prerequisites
Configure iLO Settings privilege.
Sending data collection information
1. Navigate to the Remote Support→Data Collections page.
2. Click Send Data Collection.
3. When prompted to confirm the request, click OK.
When the transmission is completed, the Last Data Collection Transmission and Last
Data Collection Transmission Status are updated. The date and time are based on the
configured iLO time zone.
Viewing data collection status in iLO
Navigate to the Remote Support→Data Collections page.
Remote Support data collection 139