Installation Manual

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Action

Try the following:

• Verify that the user account exists and has the Login privilege.

• Ask a user with the Administer User Accounts privilege to change the account password. If

a login attempt fails after the password change, ask the user to delete and re-add the user

account.

• Try to log in by using the default account information, which is on the serial label pull tab.

• If there is only one administrator account, and the password was forgotten, do one of the

following:

◦ Use the iLO security setting on the system maintenance switch. Log in and establish a

new administrator user account.

◦ Use HPONCFG to establish an administrator account and password. For more

information, see the iLO scripting and command line guide.

More information

iLO security with the system maintenance switch

iLO management port not accessible by name

Symptom

The iLO management port is not accessible by name.

Cause

The environment is not configured to support accessing the iLO management port by name.

Action

The iLO management port can register with a WINS server or DDNS server to provide the

name-to-IP-address resolution required to access the iLO management port by name.

Verify that your environment meets the following requirements:

• The WINS or DDNS server must be up and running before the iLO management port is

powered on.

• The iLO management port has a valid route to the WINS or DDNS server.

• The iLO management port is configured with the IP address of the WINS or DDNS server.

You can use DHCP to configure the required IP addresses.

• The clients used to access the iLO management port are configured to use the same DDNS

server where the IP address of the iLO management port is registered.

If you use a WINS server and a nondynamic DNS server, iLO management port access might

be faster if you configure the DNS server to use the WINS server for name resolution. For more

information, see the Microsoft documentation.

More information

Setting up iLO by using the ROM-based setup utilities

iLO network settings

iLO RBSU unavailable after iLO and server reset

Symptom

The iLO RBSU is unavailable after the server is reset immediately after iLO was reset.