Installation Manual

Cause
The iLO firmware was not fully initialized when the server performed its initialization and tried to
start the iLO RBSU.
Action
Reset the server a second time.
Unable to access the iLO login page
Symptom
The iLO web interface login page will not load.
Solution 1
Cause
The SSL encryption level in the browser is not set to 128-bit or higher.
The SSL encryption level in iLO is set to 128-bit or higher and cannot be changed. The browser
and iLO encryption levels must be the same.
Action
Verify that the SSL encryption level of your browser is set to 128-bit or higher.
Solution 2
Cause
iLO is configured to use the Shared Network Port, and NIC teaming is enabled for the NIC the
Shared Network Port uses. In this configuration, network communications might be blocked in
the following cases:
• The selected NIC teaming mode causes the switch that iLO is connected with to ignore traffic
from the server NIC/port that iLO is configured to share.
• The selected NIC teaming mode sends all traffic destined for iLO to a NIC/port other than
the one that iLO is configured to share.
Action
Ensure that your Shared Network Port configuration follows the NIC teaming guidelines. For
more information, see “NIC teaming with Shared Network Port configurations” (page 24).
Unable to return to iLO login page after iLO reset
Symptom
The iLO login page will not open after an iLO reset.
Action
Clear the browser cache and restart the browser.
Unable to connect to iLO after changing network settings
Symptom
iLO is inaccessible after an update to the network settings.
Cause
The NIC and the switch settings are not the same.
324 Troubleshooting