Installation Manual

Action

Verify that both sides of the connection (the NIC and the switch) have the same settings for

transceiver speed autoselect, speed, and duplex.

For example, if one side is autoselecting the connection, the other side must use the same setting.

For information about configuring the iLO network settings, see “iLO network settings” (page 96).

An iLO connection error occurs after an iLO firmware update

Symptom

You cannot connect to iLO after updating the firmware by using the web interface.

Action

Clear the browser cache and try again.

Unable to connect to iLO processor through NIC

Symptom

The iLO processor is inaccessible through the NIC.

Action

Try the following solutions:

• Confirm that the green LED indicator (link status) on the iLO RJ-45 connector is on. This

condition indicates a good connection between the PCI NIC and the network hub.

Look for intermittent flashes of the green LED indicator, which indicates normal network

traffic.

• To confirm that the NIC is enabled, and to verify the assigned IP address and subnet mask,

run the iLO RBSU or the iLO 4 Configuration Utility.

• To view the status of DHCP requests, run the iLO RBSU, and use the Advanced option on

the Network Autoconfiguration page.

• Ping the IP address of the NIC from a separate network workstation.

• Attempt to connect with a browser by entering the IP address of the NIC as the URL. You

can see the iLO login page from this address.

• Reset iLO.

NOTE: If a network connection is established, you might have to wait up to 90 seconds

for the DHCP server request.

Unable to log in to iLO after installing iLO certificate

Symptom

iLO is inaccessible after the iLO self-signed certificate is installed in the browser certificate store.

Cause

When you reset iLO to the factory default settings or change the iLO hostname, a new self-signed

certificate is generated. In some browsers, if the self-signed certificate is installed permanently,

you might not be able to log in to iLO after a new self-signed certificate is generated.