Installation Manual

Solution 1
Cause
iLO is configured to use the Shared Network Port, and NIC teaming is enabled for the NIC the
Shared Network Port uses. In this configuration, network communications might be blocked in
the following cases:
• The selected NIC teaming mode causes the switch that iLO is connected with to ignore traffic
from the server NIC/port that iLO is configured to share.
• The selected NIC teaming mode sends all traffic destined for iLO to a NIC/port other than
the one that iLO is configured to share.
Action
Ensure that your Shared Network Port configuration follows the NIC teaming guidelines. For
more information, see “NIC teaming with Shared Network Port configurations” (page 24).
Running an XML script with iLO fails
Symptom
When you run an XML script against iLO, the session does not start or terminates unexpectedly.
Solution 1
Cause
iLO is configured to use the Shared Network Port, and NIC teaming is enabled for the NIC the
Shared Network Port uses. In this configuration, network communications might be blocked in
the following cases:
• The selected NIC teaming mode causes the switch that iLO is connected with to ignore traffic
from the server NIC/port that iLO is configured to share.
• The selected NIC teaming mode sends all traffic destined for iLO to a NIC/port other than
the one that iLO is configured to share.
Action
Ensure that your Shared Network Port configuration follows the NIC teaming guidelines. For
more information, see “NIC teaming with Shared Network Port configurations” (page 24).
Directory issues
Logging in to iLO with Kerberos authentication fails
Symptom
A Kerberos login attempt fails.
Solution 1
Cause
The client does not have a ticket or has an invalid ticket.
Action
To lock the client PC and get a new ticket, press Ctrl+Alt+Del.
330 Troubleshooting