Installation Manual

Action
Ask the network administrator to verify the following:
• The full DN of the user object exists in the directory.
This information appears after the first CN= in the DN.
• The remainder of the DN was added as a user context.
User contexts are not case-sensitive, and any other characters, including spaces, are part
of the user context.
More information
Directory authentication and authorization
Directory user contexts
iLO directory user account does not log out after directory timeout expires
Symptom
A directory user is not logged out after being idle for the amount of time configured for the directory
login timeout.
Cause
The iLO Idle Connection Timeout value is set to Infinite. With this configuration, the Remote
Console periodically pings the iLO firmware to verify that the connection exists. When the Remote
Console pings iLO, the iLO firmware queries the directory for user permissions. This periodic
query keeps the directory connection active, and prevents a user from being logged out based
on the directory timeout settings.
Action
Change the Idle Connection Timeout setting.
Failure generating Kerberos Keytab file for iLO Zero Sign In configuration
Symptom
When you try to generate a keytab file with ktpass, the process fails.
Cause
The ktpass command was formatted incorrectly.
Action
Try again, and ensure that the principal name is formatted correctly.
More information
Ktpass
Error when running Setspn for iLO Kerberos configuration
Symptom
An error occurred when running the Setspn command.
Action
1. Use MMC with the ADSIEdit snap-in, and find the computer object for iLO.
Directory issues 333