Installation Manual

Bind to Directory Server test reports a failure
Symptom
The Bind to Directory Server test reports the status Failed.
Cause
iLO failed to bind the connection with the specified user name or an anonymous bind.
Action
Try the following actions:
1. Verify that the directory server allows anonymous binding.
2. If you entered a user name in the test boxes, verify that the credentials are correct.
3. If you verified that the user name is correct, try using other user-name formats; for example,
[e-mail], DOMAIN\username, username (called Display Name in Active
Directory), or userlogin.
4. Verify that the specified user is allowed to log in and is enabled.
Directory Administrator Login test reports a failure
The Directory Administrator Login test reports the status Failed.
Symptom
The Directory Administrator Login test reports the status Failed.
Cause
You entered values in the optional Directory Administrator Distinguished Name and Directory
Administrator Password boxes, and login to the directory server failed.
Action
Verify that the directory administrator credentials were entered correctly.
User Authentication test reports a failure
Symptom
The User Authentication test reports the status Failed.
Cause
Authentication failed with the provided user name and password.
Action
Try the following actions:
1. Verify that the user credentials were entered correctly.
2. Try using other user-name formats; for example, [e-mail], DOMAIN\username,
username (called Display Name in Active Directory), or userlogin.
3. Verify that the specified user is allowed to log in and is enabled.
4. Check to see if access restrictions are configured for the specified user account.
User Authorization test reports a failure
Symptom
The User Authorization test reports the status Failed.
336 Troubleshooting