Installation Manual

Cause
Authorization failed with the provided user name and password.
Action
Try the following actions:
1. Verify that the specified user name is part of the specified directory group.
2. Check to see if access restrictions are configured for the specified user account.
Directory User Contexts test reports a failure
Symptom
The Directory User Contexts test reports the status Failed.
Cause
When iLO used the provided Directory Administrator Distinguished Name to search for a
specified user context, the container was not found in the directory.
Action
Verify that the search contexts were entered correctly.
LOM Object Exists test reports a failure
Symptom
The LOM Object Exists test reports the status Failed.
Cause
iLO failed to locate the directory object specified by the LOM Object Distinguished Name
configured on the Security→Directory page.
Action
Try the following actions:
1. Verify that the LDAP FQDN of the LOM object is correct.
2. Try to update the HPE Extended Schema and snap-ins in the directory server by updating
the HPLOMIG software.
Remote Console issues
The following sections discuss troubleshooting Remote Console issues.
IMPORTANT: Pop-up blocking applications, which prevent the automatic opening of new
windows, prevent the Remote Console from running. Disable any pop-up blocking programs
before you start the Remote Console.
iLO Java IRC displays red X when Firefox is used to run Java IRC on Linux client
Symptom
The Java IRC displays a red X icon when you run the Java IRC on a Linux system.
Cause
Firefox is not configured to accept cookies.
Remote Console issues 337