Installation Manual

Action
Configure Firefox to accept cookies. For instructions on configuring Firefox, see the Firefox
documentation.
iLO Java IRC does not start
Symptom
The Java IRC fails to start when you do not accept the security warning and confirm that you
want to run the application.
Cause
You cannot run the Java IRC without accepting the security warning and confirming that you
want to run the application.
Action
1. Click the Clear button in the Java Console window.
2. To close the Java Console window, click the Close button.
3. Reset iLO.
For instructions, see “iLO diagnostics” (page 193).
4. Clear the browser cache.
5. Close the browser and open a new browser window.
6. Log in to iLO, start the Java IRC, and then accept the certificate.
Cursor cannot reach iLO Remote Console window corners
Symptom
The mouse cursor cannot be moved to the corners of the Remote Console window.
Action
Right-click and drag the mouse cursor outside the Remote Console window, and then drag it
back inside.
iLO Remote Console text window not updated correctly
Symptom
When you use the Remote Console to display text windows that scroll at a high rate of speed,
the text window might not be updated correctly.
Cause
This issue might occur when video updates happen faster than the iLO firmware can detect and
display them. Typically, only the upper left corner of the text window is updated while the rest of
the text window remains static.
Action
After the text window stops scrolling, click Refresh to update the Remote Console window.
Mouse or keyboard not working in iLO remote console
Symptom
The mouse or keyboard does not work in the .NET IRC or Java IRC.
338 Troubleshooting