Installation Manual

Action
Clear the ClickOnce application cache by entering the following command from the Windows
Command Prompt: rundll32 %windir%\system32\dfshim.dll CleanOnlineAppCache.
iLO .NET IRC cannot be shared
Symptom
When you try to join a shared .NET IRC session, the Unable to connect dialog box appears
with the message Unable to connect to shared IRC. This might be due to a
firewall blocking port 17990.
Action
Try the following:
• Make sure that there is a communication route between the session leader .NET IRC client
and each shared .NET IRC client.
• Make sure that the firewall settings on all clients allow an inbound connection to the Remote
Console port (the default port is 17990).
iLO .NET IRC will not start in Firefox
Symptom
When you launch the .NET IRC in Mozilla Firefox, the application might fail to start.
Cause
If the iLO system uses the default iLO SSL certificate (not a signed trusted certificate) the iLO
web interface uses HTTP instead of HTTPS to start the .NET IRC. Since the iLO web interface
uses HTTPS, and the web interface starts the IRC by using HTTP, the browser displays a warning.
Action
Try the following:
• Import an SSL certificate into iLO and enable the IRC Requires a Trusted Certificate in
iLO setting on the Administration→Security→Remote Console page. This configuration
is the most secure solution.
For information about importing certificates, see “Administering SSL certificates” (page 74).
For information about changing the IRC Requires a Trusted Certificate in iLO setting, see
“Configuring the Integrated Remote Console Trust setting (.NET IRC)” (page 94).
• Click the shield icon in the address bar, and then select Options→Disable protection for
now.
The warning might vary depending on your browser version.
344 Troubleshooting