Installation Manual

License key installation errors
Symptom
You see a License Key Error or a License Installation Failed message.
Solution 1
Cause
The key is not an iLO license key.
Action
Obtain an iLO license key, and then try again.
Solution 2
Cause
An evaluation key was submitted when a regular license was previously installed.
Action
None. iLO does not support installing an evaluation key when a regular key was previously
installed.
Solution 3
Cause
The iLO date and time settings are incorrect.
Action
Check the iLO date and time settings, and then try again.
Solution 4
Cause
The license key entered is incorrect.
Action
Check for errors in the license key, and then try again.
Unable to access Virtual Media or graphical Remote Console
Symptom
The Virtual Media and graphical Remote Console features are unavailable.
Cause
You enable the iLO Virtual Media and graphical Remote Console features by installing an optional
iLO license. If a license is not installed, a message informs you that these features are not
available without a license.
Action
Install an iLO license.
356 Troubleshooting