Installation Manual

For details about purchasing licenses, and for a list of licensed features, see the following website:
http://www.hpe.com/info/ilo/licensing.
Unable to get SNMP information in HPE SIM
Symptom
HPE SIM does not receive SNMP information that passes through iLO.
Solution 1
Cause
The iLO device drivers are not installed.
The agents running on the managed server provide SNMP information to HPE SIM. For the
agents to pass information through iLO, the iLO device drivers must be installed.
Action
Install the iLO device drivers.
For instructions, see “iLO drivers and utilities” (page 32).
Solution 2
Cause
iLO and the management PC are not on the same subnet.
Action
1. Ping iLO from the management PC to verify that iLO and the management PC are on the
same subnet.
2. If the ping is unsuccessful, correct the network configuration.
Unable to receive HPE SIM alarms (SNMP traps) from iLO
Symptom
HPE SIM does not receive SNMP traps from iLO.
Action
1. Log in to iLO with a user account that has the Configure iLO Settings privilege.
2. Configure the alert types and SNMP trap parameters on the Administration→Management
page.
Server name still present after System Erase Utility is executed
Symptom
The server name is displayed on the iLO Overview page after the System Erase Utility is used.
Cause
The server name, as shown on the iLO Overview page, is the installed host operating system
name. If the Insight Management Agents are installed on the server, the agents will obtain the
host name and update it on the iLO web interface page.
Unable to get SNMP information in HPE SIM 357