Installation Manual

Lost license key recovery
If an iLO license key is lost, send a replacement request and your proof of purchase to one of
the following email addresses:
• Americas: [e-mail]
• Europe, Middle East, and Africa: [e-mail]
• Asia-Pacific and Japan: [e-mail]
Websites
LinkWebsite
http://www.hpe.com/info/ilo/docsiLO 4
http://www.hpe.com/info/ilo/licensingiLO licensing
http://www.hpe.com/info/ilo/mobileappiLO mobile app
http://www.hpe.com/info/proliantgen8/docsProLiant Gen8 servers
http://www.hpe.com/support/proliantgen9/docsProLiant Gen9 servers
http://www.hpe.com/info/ProLiantUEFI/docsUEFI System Utilities
http://www.hpe.com/info/intelligentprovisioning/docs/Intelligent Provisioning
http://www.hpe.com/info/insightremotesupport/docsRemote Support
http://www.hpe.com/info/hpsum/documentationSUM
http://www.hpe.com/info/spp/documentationSPP
http://www.hpe.com/support/oa/docsOA
http://www.hpe.com/info/restfulinterface/docsiLO RESTful API and RESTful Interface Tool
http://www.hpe.com/info/insightmanagement/sim/docsHPE SIM
Customer self repair
Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product.
If a CSR part needs to be replaced, it will be shipped directly to you so that you can install it at
your convenience. Some parts do not qualify for CSR. Your Hewlett Packard Enterprise authorized
service provider will determine whether a repair can be accomplished by CSR.
For more information about CSR, contact your local service provider or go to the CSR website:
www.hpe.com/support/selfrepair
Remote support
Remote support is available with supported devices as part of your warranty or contractual support
agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware
event notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution
based on your product’s service level. Hewlett Packard Enterprise strongly recommends that
you register your device for remote support.
For more information and device support details, go to the following website:
www.hpe.com/info/insightremotesupport/docs
360 Support and other resources