HP ProLiant Storage Server with Windows Storage Server 2003 R2 - Release Notes (5697-6072, September 2006)

Configuration
This section pr
ovides additional information on configuring your storage server.
Issue:
Issue:
Issue:
Configuration
An unknown PCI serial port device can be seen in Windows Device Manage r
Description
On the
ML310 G3 storage server, if the optional serial port is enabled, a PCI
serial port can show up as an unknown device.
Workaround Reboot the system, press F9 during boot to enterthe RBSU,openthe Advanced
Options, choose the Erase Non-volatile M emory option, and confirm the erase.
This sets the BIOS back to factory defaults.
Replacement drive does not remirror data drive
Description
Windows may
not
allow a remirroring of data drives after replacing a drive for
the
DL100 G2
storage servers and Stora geWorks NAS 1200s. When trying to
perform a remirror of the data drives after replacing a failed drive, the Repair
Volume selection in Disk Management cannot be selected (rema ins grayed out).
Workaround Contact HP Support, return the drive, and request a new replacement drive; or
perform a system installation and recovery to resynchronize the drives.
WARNING!
If a
syste
m
installation and recovery workaround is performed, back up all
data on the NAS device, as the process deletes all data stored on the drives.
Hard drive monitor service fault
Description
The hdmonsvc.exe application on the DL100 G2 storage and DPS servers may
fault an
d
write a “faulting application” error message in the system event log. This
service
monitors the internal hard drive status and updates the status LEDs on
the
fron
tof the server.
Workaround
This issue occurs because of a missing disk in Disk Manager. Resolve the missing
disk problem, and restart the HDMonSvc service from the Service Management
console.
Issue:
Issue:
Issue:
DL100 G2 server/driver fail message on reboot
Description
A
server/driver fail message may be displayed on bootup of the DL100 G2
storage server.
Worka
round
This c
an be caused by the HDMonSvc service not reporting status to the Service
Control Manager. In this case it is an incorrect error. Check the event logs for
othe
r
services that may be repor ting a failed condition.
Hardware RAID drive letter setup on DL100 G2 storage server
Description
TheDON’T ERASEpartition mayhavebothadriveletterandamount point
configured. This is not by design and may cause the data d isk to not be formatted
or have a drive letter.
Workaround
Manually remove the drive letter from the DON’T ERASE disk using Disk Manager.
Format, add a drive letter, and label the data disk, if required.
A
blue screen occurs on th e DL100 G2 if rebooted during resync hronization of the storage volume
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