HP Smart Update Manager 5.3.5 Release Notes (Ed. 3)

ERROR: Target was unable to retrieve firmware files from HPSUM host via
HTTP.
This could be due to port 80 being blocked by a firewall on HPSUM host.
HP SUM tries to use ports 80 and 63000–63006. The error only reports port 80.
Suggested action: Make sure the firewall is not blocking the ports HP SUM is using.
HP SUM displays the message HP SUM has stopped working after you re-analyze and
install
If you attempt to rewrite software or firmware, HP SUM displays the message HP SUM has stopped
working.
Suggested action: Exit HP SUM and restart it.
HP SUM does not update Fiber Channel switch firmware and displays the message Cannot
access the server. Please check whether the server name or IP address
is valid
If the server running HP SUM has port 21 occupied, HP SUM cannot update switch firmware for
Brocade, CISCO, and QLogic switches. The switch IP address also needs to be on the same subnet
as the server running HP SUM.
Suggested action: Run the following commands:
1. Find out what service PID (product identification) is using port 21. Type netstat –a –n –o,
from the command line.
2. Type tasklist /svc /FI “PID eq XXXX” to find out which service uses the PID.
3. Close or remove the service.
HP SUM does not discover a QLogic Fiber Channel switch
The QLogic Fiber Channel switch has SSH service disabled by default.
Suggested action: Enable SSH for the QLogic Fiber Channel switch.
1. Type QLogic4GbT #> admin start to enter Set Setup Services to manage SSH and SSL
services.
2. Type QLogic4GbT (admin) #> set setup services. The system displays alist of attributes
with formatting and current values.
3. Enter a new value, or press the Enter key to accept the current value.
16 Issues and suggested actions