Compaq ProLiant DL380 G2 Service Update

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January 2002

Prepared by Customer Service

Training and Development

Compaq Computer Corporation

Contents

Product Description ....................3

Features.....................................3

System and Mechanical

Spare Parts List ...........................4

Servicing Procedures..................9

Removing and Replacing the

Processor...................................9

Service Considerations.............16

References .................................17

Compaq ProLiant DL380 G2

Service Update

Abstract: This service update white paper describes an update to

the Compaq ProLiant DL380 G2 Server and to service

considerations for the controller, battery, and system board. It

provides spares part and option kit numbers for the new 1.4 Ghz

processor and reviews service procedures for removing or replacing

the processor.

Summary of content (17 pages)

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White Paper January 2002 Compaq ProLiant DL380 G2 Prepared by Customer Service Training and Development Compaq Computer Corporation Contents Product Description ....................3 Features.....................................3 System and Mechanical Spare Parts List ...........................4 Servicing Procedures..................9 Removing and Replacing the Processor...................................9 Service Considerations.............16 References .................................
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Compaq ProLiant DL380 G2 Service Update 2 Compaq ProLiant DL380 G2 Service Update© 2002 Compaq Computer Corporation Compaq and the Compaq logo are registered in the U.S. Patent and Trademark Office. Microsoft and Windows are trademarks of Microsoft Corporation in the United States and other countries. All other product names mentioned herein may be trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions contained herein.
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Compaq ProLiant DL380 G2 Service Update 3 Product Description The ProLiant DL380 G2 Server has a new processor speed, 1.4Ghz. This document lists the new option and spare part number and reviews the corresponding procedures to service. Features This is a review of the features pertinent to this update. ■ New, faster processor speed: 1.4Ghz Quick Specs DL380R02 P1400-512KB, 256MB Processor 253864-XX1 Cache Memory Memory Network Controller (1) Intel Pentium III FC PGA2 1.
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Compaq ProLiant DL380 G2 Service Update 4 System and Mechanical Spare Parts List As a review, Figure 1 and 2 illustrate an exploded views of the mechanical and system spare component parts. Table 1 lists the option and spare part numbers. Part numbers for the new processor are highlighted in yellow. Figure 1.
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Compaq ProLiant DL380 G2 Service Update 5 Figure 2. System components exploded view Table 2 System Components Spare Parts List Item Description Part Number Spare Part Number System Components 7 8 9 10 11 12 13 Hot-plug fan 60-mm Front fan bracket 6-bay Rear fan bracket 2-bay Hot-plug power supply 400-W PCI riser cage, with boards Intel Pentium III processors a) 1.13-GHz processor, heatsink, and heatsink clip b) 1.26-GHz processor, heatsink, and heatsink clip c) 1.
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Compaq ProLiant DL380 G2 Service Update Item Description 6 Part Number Spare Part Number 19 20 SCSI backplane, 6-bay CD MultiBay adapter board 010936-001 010984-001 228502-001 228504-001 21 Power button/LED board 010963-001 228503-001 Mass Storage Devices 22 Diskette drive, slimline, 1.
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Compaq ProLiant DL380 G2 Service Update Item Description 7 Part Number Spare Part Number Screws, T-15, flathead 228213-001 — Expansion slot cover 228072-001 — Plastics kit * — 228516-001 PCI slot release lever 228194-001 — PCI shipping bracket 233129-001 — PCI lightpipe, rear 218517-001 — PCI lightpipe cover 218518-001 — PCI riser cage door latch 221047-001 — Thumbscrew with molded cap, PCI slot 1 179333-003 — 30 CD ejector assembly * 233905-001 237158-001 31 PCI expans
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Compaq ProLiant DL380 G2 Service Update 8 Table 3: Processor Option Kit Description Part Number Pentium III P1133-512KB Processor Option Kit 201097-B21 Pentium III P1266-512KB Processor Option Kit 201098-B21 Pentium III P1400-512KB Processor Option Kit 201099-B21 Refer to the QuickSpecs for a more complete list of options. (See References.) Rev. 1.
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Compaq ProLiant DL380 G2 Service Update 9 Servicing Procedures Removing and Replacing the Processor Bottom view of heatsink and top view of processor Extending the server from the Rack Step Action 1. Loosen the front panel thumbscrews that secure the server faceplate to the front of the rack. 2. Extend the server until the server rail-release latches engage. Rev. 1.
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Compaq ProLiant DL380 G2 Service Update Step 3. 10 Action After performing the maintenance procedure, slide the server back into the rack: a. Press the server rail-release latches. b. Slide the server fully into the rack. c. Secure the server by tightening the thumbscrews. Power down the server Step Action 1. Press the front unit identification LED switch on the server front panel to illuminate the LED . The rear unit identification LED switch illuminates on the server rear panel. 2.
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Compaq ProLiant DL380 G2 Service Update Step 5. 11 Action Disconnect all remaining cables on the server rear panel. Remove and replace the access panel CAUTION: Do not operate the server for extended periods without the access panel. Operating the server without the access panel results in improper airflow and improper cooling that can lead to thermal damage. Step 1. 2. Action Extend or remove the server from the rack. See the “Preparation Procedures” section in this chapter.
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Compaq ProLiant DL380 G2 Service Update Step 12 Action Reverse steps 1 through 4 to replace the access panel. Air Baffle Step 1. Action Lift the air baffle. CAUTION: Always install the air baffle after completing hardware installation or maintenance procedures. Operating the server without installing the air baffle results in improper airflow and improper cooling that can lead to thermal damage. Rev. 1.
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Compaq ProLiant DL380 G2 Service Update Step 13 Action Reverse steps 1 through 3 to replace the air baffle. Remove the processor CAUTION: Always use a new thermal pad and a new heatsink when replacing processors. Failure to use new components can cause damage to the processor. Step Action 1. Open the locking lever on the heatsink-retaining clip . 2. Press the base of the heatsink-retaining clip and lift the opposite end of the clip to disengage the clip from the processor socket . 3.
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Compaq ProLiant DL380 G2 Service Update 6. 14 Remove the processor . Replace the processor To replace a processor: CAUTIONS: ■ Processor socket 1 must be populated with a processor at all times. The system fails to boot if the socket is not populated. ■ Do not mix processors of different types or speeds. ■ You must align the processor pins to seat the processor into the socket IMPORTANT: When installing a new processor, refer to the documentation that ships with the processor. Step Action 1.
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Compaq ProLiant DL380 G2 Service Update Step 15 Action CAUTION: Always use a new heatsink with thermal interface material when replacing processors. Failure to use new components may result in damage to the processor. 4. Remove the plastic cover on a new, unused heatsink to expose the thermal interface material. 5. Install the heatsink . 6. Carefully install the heatsink-retaining clip . 7. Close the locking lever on the heatsink-retaining clip . Rev. 1.
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Compaq ProLiant DL380 G2 Service Update Step 16 Action CAUTION: PPM slots must be populated when processors are installed. If PPM slots are not populated, the system does not boot. 8. Install a PPM in the corresponding slot, if the slot is empty. 9. Install the air baffle. 10. Install the access panel. 11. Slide the server back into the rack. Service Considerations There are no new service considerations for this upgrade.
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Compaq ProLiant DL380 G2 Service Update 17 References Service Guide Compaq ProLiant DL380 Generation 2 Server Maintenance and Service Guide This maintenance and service guide is a troubleshooting guide that can be used for reference when servicing the Compaq ProLiant DL380 Generation 2 server. 203840-003 (PDF,BM) 12759 KB ARCHIVE Internal Link https://www.orderz.com/compaq/issg/default2.