HP Factory-Installed Operating System Software for Microsoft® Windows Server™ 2003 R2 User Guide Part Number 324842-009 October 2007 (Ninth Edition)
© Copyright 2003, 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Confidential computer software.
Contents Technical support.......................................................................................................................... 5 Before you contact HP................................................................................................................................ 5 HP contact information ............................................................................................................................... 5 Customer self repair...................................
Troubleshooting .......................................................................................................................... 22 Reinstalling the operating system ............................................................................................................... 22 Acronyms and abbreviations........................................................................................................
Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error messages • Add-on boards or hardware • Third-party hardware or software • Operating system type and revision level HP contact information For the name of the nearest HP authorized reseller: • In the United States, see
A convenient, easy-to-use program: • An HP support specialist will diagnose and assess whether a replacement part is required to address a system problem. The specialist will also determine whether you can replace the part. • For specific information about customer replaceable parts, refer to the maintenance and service guide on the HP website (http://www.hp.com/support).
Overview Introduction IMPORTANT: If your server has a factory-installed operating system, do not boot from the HP SmartStart CD when powering up the server for the first time. The SmartStart CD should only be used if it is necessary to reinstall the operating system. IMPORTANT: Complete the operating system installation before installing any additional hardware options.
NTFS. NTFS also offers greater security. Review the Microsoft® Windows Server™ 2003 R2 software documentation to properly configure the server and to understand how to use NTFS with Microsoft® Windows Server™ 2003 R2, while concurrently using previous versions of Microsoft® Windows NT® in a network infrastructure. For additional information about Microsoft® Windows Server™ 2003 R2, see the HP website (http://h18000.www1.hp.com/products/servers/software/factory-installed.
Gathering information Certificate of Authenticity IMPORTANT: Note where the COA label is located on the server, and record the product key for future reference. The COA label is used to: • Upgrade the factory-installed operating system using the Microsoft® Upgrade program for license validation • Reinstall the operating system because of a failure that has permanently disabled it The COA label location varies by server model.
Installation Completing the operating system installation IMPORTANT: Before powering up the server and configuring the operating system software, connect the server hardware as described in the server user guide. Do not install additional hardware devices until after the software installation is complete.
Signed drivers During the installation of the operating system, caution messages concerning unsigned software drivers might appear. The caution message states, "Digital signature is not found," when drivers are about to be installed. When prompted, click Yes to accept the drivers and continue the installation. If you are prompted to reboot the server, click No. After the operating system installation is complete, download digitally signed drivers (http://www.hp.com/support/files).
• Licensing mode—The server licensing mode is set to per-device or per-user with a five device or user count. To change the licensing mode to per-server after the initial operating system installation is completed, refer to "Changing licensing mode (Standard Edition only) (on page 15)." If additional licenses were purchased, apply the additional licenses after the initial operating system installation completes.
Post-installation tasks Logging in to the server To log in to the server after completing the initial software installation: 1. Press the Ctrl+Alt+Del keys to display the login screen. 2. Enter the user name Administrator. 3. Leave the Password field blank. 4. Click OK. Changing the administrator password The administrator password can be changed by pressing the Ctrl+Alt+Delete keys and clicking Change Password or by completing the following steps: 1.
Altering regional settings Alter the regional settings if the server is not operating under the default regional settings. The regional settings control the keyboard language and set the local format for sorting and displaying time, date, numbers, and currency for a specified region. 1. Click Start, and select Control Panel. 2. Double-click Regional and Language Options. 3. Click the Regional Options tab. 4. Select the correct locale from the two dropdown lists. 5.
5. Click Install to install the currently selected components. The HP Management Agents install using the password you have set. For more information about the HP Management Agents, refer to the HP Insight Management Agents User Guide (http://h18013.www1.hp.com/products/servers/management/agents/documentation.html). Changing licensing mode (Standard Edition only) To change the server licensing mode from per-device or per-user to per-server: 1. Start license logging services: a.
3. Click Add/Remove Windows Components to launch the Microsoft® Windows® Components wizard. 4. Select Application Server, and then click Details. 5. Select Internet Information Services. 6. Click OK. 7. Click Next to begin the Microsoft® Internet Information Services installation. 8. Click Finish to complete the installation, and then close the Add or Remove Programs window. Installing additional Microsoft® Windows Server™ 2003 R2 software 1.
Error messages After the RILOE driver is installed, the following errors can occur: • In the Device Manager screen, two entries appear for the ATI Video Controller. One of these entries has a yellow exclamation mark indicating that no driver is installed. • In the Event Viewer, the following message appears: Unable to map address range for graphics card These errors result from RILOE and the server using the same video controller. The operation of the server is not affected by these error messages.
If an array controller has been purchased with the server, refer to "Configuring array controllers (on page 17)" for procedures. 1. Click Start, and select All Programs>Administrative Tools>Computer Management. 2. Expand the Storage directory, and then select Disk Management. The disk and logical drive information appears on the right side of the window. 3.
located on the C drive to another partition or create a page file. Creating the page file on a separate partition to support the amount of memory in the server is the most efficient solution. After an additional page file has been created, set the page file on the boot partition to the amount of memory in the server. For additional information about creating page files, refer to the Help file, which can be accessed by clicking Start and selecting Help and Support.
9. Enter the following path in the Device Driver Wizard field: C:\HPDRVRS 10. Click OK. The driver search results should display the appropriate device. 11. If an incorrect device appears, click Back, and reselect the correct device. 12. Click Next to install the driver. 13. Click Finish>Close to return to the Computer Management screen. Installing client printer drivers The client printer drivers are preinstalled in the Printers directory located on the disk drive.
Configuring network protocols The TCP/IP and SNMP services are automatically installed. The HP Management Agents for servers require TCP/IP and SNMP services to communicate with HP Systems Insight Manager. To disable the SNMP service, see the operating system documentation. Microsoft® Windows Server™ 2003 R2 requires TCP/IP to be enabled. Setting up Remote Access Server To use the RAS service with an installed modem: 1. Click Start, and select Control Panel. 2. Double-click Network Connections. 3.
Troubleshooting Reinstalling the operating system If the server operating system becomes corrupt, reinstall it using the SmartStart CD, the HP Management CD, and the HP branded version of the Microsoft® Windows® operating system CD. To reinstall the operating system, boot the server from the SmartStart CD and follow the on-screen installation path instructions. CAUTION: Booting from the SmartStart CD permanently erases any disk partitions and data currently on the disk drive.
Acronyms and abbreviations ACU Array Configuration Utility CAL client access license COA Certificate of Authenticity CPQTEAM Network Teaming and Configuration EULA end user license agreement iLO Integrated Lights-Out IP Internet Protocol NIC network interface controller NTFS NT File System PCI peripheral component interface PSP ProLiant Support Pack RAS remote access service Acronyms and abbreviations 23
RILOE Remote Insight Lights-Out Edition SNMP Simple Network Management Protocol TCP/IP Transmission Control Protocol/Internet Protocol Acronyms and abbreviations 24
