HP Smart Update Manager Release Notes HP Part Number: 679985-006b Published: September 2013 Edition: 3
© Copyright 2012, 2013 Hewlett-Packard Development Company, L.P. Open source software • OpenPegasus version 2.10.0 For more information, see the OpenPegasus website at http://www.OpenPegasus.org. • Mongoose version 2.11 For more information, see the Mongoose website at http://sourceforge.net/projects/mongoose/develop. • open-WSMan For more information, see the open-WSMan website at http://sourceforge.net/projects/openwsman. • zlib version 1.2.
Version 5.3.5 Description HP SUM is a technology you can use to update firmware and software on HP ProLiant servers, and firmware on HP Integrity servers. The HP Service Pack fro ProLiant (SPP) and HP Integrity Smart Update Firmware bundles include the version of HP SUM that HP recommends using for the set of updates. HP SUM updates server, enclosures, and other components in your server environment. NOTE: HP SUM can update some firmware for VMware ESXi 5.x and later.
available on the HP Online Depot website at http://vibsdepot.hp.com/. For more information on the firmware updates available in the HP SPP, see the HP Service Pack for ProLiant Release Notes. Supported switches HP SUM supports the following switches: • Brocade ◦ 16Gb Minimum supported firmware version: 7.0.0x Required firmware intermediate updates: 7.0.0x > 7.0.
◦ – SAN Switch 4/64 and 4/64 Power Pack – 4/256 SAN Director, 4/256 SAN Director Power Pack – Multi-Protocol Router Blade – iSCSI Director Blade – HP StorageWorks 400 MPR 4Gb (smaller Compact Flash) Minimum supported firmware version: 6.1x Required firmware intermediate firmware updates: 6.1.x > 6.2.2e; 6.2.x > 6.2.
• HP SUM unexpectedly exits if you enter invalid group information in the input file • The HP SUM SOAP server does not shut down properly • Lsi-mpt2sas and Mellanox components might not show up on the Select Bundle screen • HP SUM shows nothing installed after successful repeated unassigned blade only updates • HP SUM does not update the GUI with Superdome 2 re-analysis progress messages • HP SUM does not report FC HBA and CNA firmware versions • HP SUM displays a password error when you try to
• WMI enabled on all targets • All remote targets must be visible on the network by the administrative system running HP SUM • An account with administrator privileges on each target server • ◦ HP recommends that the user name and password for the administrator account on each target server be the same as those on the local administrative system. If administrator privileges are not set up in this manner, you must have the user name and password available for each remote server accessible.
NOTE: The HP SPP or HP Integrity Smart Update firmware bundle that delivered HP SUM might require more memory than HP SUM. Check the release notes for those products for information on the memory requirements. • glibc 2.2.4-26 or later • gawk 3.1.0-3 or later • sed 3.02-10 or later • pciutils-2.1.8-25.i386.rpm or later Be sure that the following platform-specific compatibility libraries are also installed.
NOTE: No X console in either x86 or x86_64 servers. To run HP SUM in silent mode, you must install the base server with defaults and the following RPMs. ◦ ◦ • Load the hp-snmp-agents rpm and rpms based on hp snmp agent: – lm_sensors-libs-3.1.1-10.el6..rpm – net-snmp-libs-5.5-27.el6..rpm – net-snmp-5.5.27.el6..rpm To build Linux drivers from source: – kernel-headers-2.6.32-71.el6..rpm – redhat-rpm-config-9.0.3-25.el6.noarch.rpm – kernel-devel-2.6.32-71.el6..
• For Linux deployments, a root equivalent user account must be used. • SSH support must be enabled and the firewall opened to allow SSH communications on remote Linux servers or HP SUM cannot deploy updates. By default, SUSE LINUX Enterprise Server 10 and 11 block SSH support through the firewall. To enable SSH support if it has been disabled in the firewall, use the yast2 command to open the necessary ports in the Linux firewall. IMPORTANT: HP SUM has limited cross-platform deployment support.
Table 1 HP SUM Windows network ports (continued) Ports Description remotely to a remote Windows file share on the node server, you have the correct ports open. Port 62286 Default for some internal communications. This port listens on the remote side if there is no conflict. If a conflict occurs, the next available port is used. Ports 80 or 63000–63005 Updates are passed to the target and retrieved through an internal secure web server that uses port 80 if it is available.
Installation instructions • Installing HP SUM from the HP SPP or HP Integrity Firmware bundles: 1. Download the HP SPP or HP Integrity Smart Update Firmware bundle. 2. Extract the HP SPP or HP Integrity Smart Update Firmware bundle. 3. Do one of the following: ◦ Run HP SUM in online mode—Double-click the hpsum.exe (Windows) or hpsum (Linux). ◦ Run HP SUM in offline mode (HP ProLiant servers only)—Place a DVD or bootable USB key with the HP SPP into the target you want to update.
Resolution 1: Download the component from hp.com 1. 2. 3. Search http://www.hp.com for the component. Download the component. Copy the component to same directory where HP SUM is stored. NOTE: This resolution might not resolve all issues. If you have more of these target types, HP SUM might not discover the other components. Resolution 2: Schedule downloads from hp.com 1. 2. 3. 4. 5. 6. On the Select Repositories screen, click Settings underneath the Check for Latest Updates from ftp.hp.com table cell.
HP SUM does not update iLO 3 from version 1.2x to 1.5x HP SUM doe snot update the iLO directly from 1.2x to 1.5x. Suggested action: Update the NIC instead of the ilO. The NIC will install the proper driver for the iLO. HP SUM cannot update some HDD targets HP SUM does not support updating HDD targets that are attached to an HP Smart Array controller running in Zero Memory mode or an HP ProLiant host bus adapter. Suggested action: Perform the updates in offline mode.
On HP SUM for Windows, iLO installed firmware version will show as None, if the Channel Interface Driver is not installed When updating a system using the HP SPP, on the Select Bundle or Select Component page, the iLO firmware will show None as the installed version and Ready for Installation as the status, if the iLO Channel Interface Driver is not installed. The firmware might fail to update if it is already current.
ERROR: Target was unable to retrieve firmware files from HPSUM host via HTTP. This could be due to port 80 being blocked by a firewall on HPSUM host. HP SUM tries to use ports 80 and 63000–63006. The error only reports port 80. Suggested action: Make sure the firewall is not blocking the ports HP SUM is using. HP SUM displays the message HP SUM has stopped working after you re-analyze and install If you attempt to rewrite software or firmware, HP SUM displays the message HP SUM has stopped working.
4. If you want to terminate this process before reaching the end of the list, press q or Q and the Enter key. NOTE: You might need to do more configuration after you enable a service. If you disable a service, you might lose the connection to the switch. When you enable SSL, make sure that the date and time settings on the switch and the workstation making the SSL connection match. You might need to create a new certificate to ensure a secure connection to the switch.
HP SUM does not display the Allow shared device tab on the Installation Options screen This feature was removed from HP SUM. Suggested action: No action. Hyperlinks do not work in the HP SUM online help If you click on any web hyperlinks in the HP SUM online help, the browser displays an error. Suggested action: This is expect behavior. Do not click on any internet hyperlinks. HP SUM does not detect HP 60/70 Modular Smart Array in offline mode HP SUM does not detect Modular Smart Array 70 in offline mode.
Suggested action: Update to iLO 3 firmware to 1.3x or 1.4x before updating to 1.5x. HP SUM displays login credentials twice when you enter credentials for OAs when they are Associated Targets On the Select Targets screen, if HP SUM discovers an OA as an Associated Target, it prompts you for user credentials before you can apply updates. When you click the hyperlink to enter credentials, the screen displays the Enter Username and Password button twice.
HP SUM does not generate reports on HP ProLiant BL620c G7 servers running Windows Server 2003 after installing Microsoft hotfix KB932370 There is an issue with HP SUM accessing the WMI namespaces after installing Microsoft hotfix KB932370. Suggested action: Run the following script to resolve the issue: 1. Open Command Prompt. 2. Type cd %windir%\System32\WBEM. 3. Execute the following script: FOR /f %s in ('dir /b /s *.dll') do regsvr32 /s %s Net stop /y winmgmt FOR /f %s in ('dir /b *.mof *.
