HP Critical Service

HP Mission Critical Service
Technical File ID: CS_05
17 of 25
5.3
High Availability
Cluster Audit
Unit: Cluster
Briefing:
HP technical specialists will audit and check up your high availability cluster environment,
including relevant hardware, software configuration and application, to ensure that high
availability cluster and application software can complete hot swamp of applications in
case of system failure. They will present recommendations and solutions for problems and
potential troubles, resolve HP systems' configuration problems, and provide recommendations
on problems with non-HP systems and assist in working out plans to resolve them.
This service provides implementation configuration, with each cluster as basic unit.
Scope of Work:
• Examine the physical environment
• Installation of auditing software
• Collection of data
• Analysis of high usability and compatibility of cluster software
• High usability environmental configuration information, incident and recommendation
of archiving
• Testing of recommended program
• Review of incidences happened and recommendations
• Establishment of action plan with customers