HP ProLiant Storage Server with Windows Storage Server 2003 R2 - Release Notes (5697-6072, September 2006)

R2 upgrade
Issue:
Removable Storage Manager (RSM) installation prompts for a missing Rsconn.dll file
Description
During the installation of the RMS Windows c omponent, the installer prompts for
Rsconn.dll and
asks
for the Windows Ser ver 2003 Standard or Enterprise CD.
Workaround
The file is located in the c:\hpnas\win2k3\i386 folder . To locate the file:
1. Click OK.You arepromptedfor alocation.
2. Click Browse, and then locate the file in the i386 folder.
3. Click Open. A search dialog box opens
4. Click OK. When the file is located, you will not be prompted again.
Issue:
Wmiprvse.exe error during R2 upgrade
Description
The WMI Provider Host program m ay quit unexpectedly, or you may receive
the following error m essage after the Windows R2 upgrade is performed:
Wmiprvse.exe encountered a problem and needed to
close.
With this failure, an error event ID 1000 is applied to the application log with the
following details:
Source: Application error
Category:
(100)
Event ID: 1000
Description: Faulting application
wmiprvse.exe,
version 5.2.3790.1830, faulting module ntdll.dll,
version 5.2.3790.1830.
Workaro
und
Ignore the message as it does not a ffect system behavior.
Issue:
The R2 upgrade from Workgroup to Standard edition may fail to continue
Description
The Windows Storage Server 2003 R2 upgrade from Wo rkgroup to Standard
edition does not continue if the DON’T ERASE volume has been assigned a
driveletterbeforestartingthe upgrade.
Workaround
The R2 upgrade process removes the drive letter of the DON’T ERASE volume,
which results in a different drive letter being assigned to the DVD d rive. You
should change the DVD drive letter back to the originally assigned drive letter
and
restart the upgrade process. To fi nd the DVD drive letter at the time of the
upgrade and reassign it:
1. Run regedit.exe.
2. Navigating to the key “path” under HKEY_LOCAL_MACINE\SOFT-
WARE\Hewlett-Packard\R2Upgrade shows the DVD-ROM drive letter.
3. Reassign the DVD-ROM letter to be the same as identified in the previous step.
Issue:
Installation of Insight Management Agent fails
Des
cription
The installation of the Insight Management Agent fails when upgrading to
Windows Storage Ser ver 2003 R2. The c:\CPQSYSTEM\log\cpqsetup.log
st
ates
that the installation operation was not successful.
Workaround
After the R2 upgrade has completed, remove the HP Management Agent using
Add or Remove Programs from the Control P anel. This requires a reboot of
the syste m. After the system has rebooted, set the operating system language
to English
(if necessary). In stall the management agent manually by opening
cp006033.exe
located the UPDA TES\PSP directory on your DVD drive.
HP Storage Server Management console user interface
This section describes issues with the user interface for the H P Storage Server Management console.
Storage Server with Windows Storage Server 2003 R2
7