HP ProLiant Gen8 Troubleshooting Guide Volume II: Error Messages

HP Smart Array errors 131
Log message: The external Smart Array controller located in the MSA chassis labeled
as <chassis label> has reported that redundant power supply number <power supply
number> is no longer sensed as being in a failed state. Some possible reasons
that would cause this state change to occur include:
1. The previously failed power supply has returned to an operational state.
2. The previously failed power supply was removed from the chassis.
The external Smart Array controller is attached to the host side Smart Array
controller <controller name / slot information>.
Message Id: 24709
Severity: Error
Log message: The external Smart Array controller located in the MSA chassis labeled
as <chassis label> is reporting a drive failure notification for the <drive type>
physical hard drive located in bay <bay number>. The failure reason received from
the HP Smart Array firmware is: <firmware error code>.
The external Smart Array controller is attached to the host side Smart Array
controller <controller name / slot information>.
<firmware error code> values:
• TOO_SMALL_IN_LOAD_CONFIG - Replacement drive is too small for configured
volume(s).
• ERROR_ERASING_RIS - Could not write to reserved configuration sectors after
multiple retries.
• ERROR_SAVING_RIS - Could not write to reserved configuration sectors after
multiple retries.
• FAIL_DRIVE_COMMAND - “Fail Drive” command received from host.
• MARK_BAD_FAILED - Unable to create media defect after multiple retries.
• MARK_BAD_FAILED_IN_FINISH_REMAP - Unable to create media defect after
multiple retries.
• TIMEOUT - Too many SCSI command timeouts.
• AUTOSENSE_FAILED - Drive is failing commands but is not returning SCSI sense
data after multiple retries.
• MEDIUM_ERROR_1 - Caused by a particular set of SCSI sense codes that indicate
the drive is in bad shape and its data may be corrupt.
• MEDIUM_ERROR_2 - Caused by a particular set of SCSI sense codes that indicate
the drive is in bad shape; retries did not help.
• NOT_READY_BAD_SENSE - Drive is returning unrecognized Not Ready sense codes.
• NOT_READY - Drive is not ready and will not spin up.
• HARDWARE_ERROR - Drive is returning a Hardware Error sense key; controller
unable to get drive back online.
• ABORTED_COMMAND - Drive is returning an Aborted Command sense key; controller
unable to get drive back online.
• WRITE_PROTECTED - Drive is returning a sense key indicating it is write
protected.