HP ProLiant Gen8 Troubleshooting Guide Volume II: Error Messages

Contents 3
Contents
Introduction .................................................................................................................................. 8
Overview ................................................................................................................................................. 8
Troubleshooting resources................................................................................................................. 8
HP ProLiant server errors ................................................................................................................ 9
ADU error messages .................................................................................................................................. 9
Introduction to ADU error messages ................................................................................................... 9
ADU version 8.0 through 8.28 error messages.................................................................................. 29
POST error messages and beep codes ....................................................................................................... 39
Introduction to POST error messages ................................................................................................ 39
Non-numeric messages or beeps only .............................................................................................. 39
100 Series ................................................................................................................................... 49
200 Series ................................................................................................................................... 51
300 Series ................................................................................................................................... 60
400 Series ................................................................................................................................... 61
600 Series ................................................................................................................................... 61
1100 Series ................................................................................................................................. 62
1500 Series ................................................................................................................................. 62
1600 Series ................................................................................................................................. 63
1700 Series ................................................................................................................................. 67
1800 Series ................................................................................................................................. 91
Event list error messages .......................................................................................................................... 93
Introduction to event list error messages ............................................................................................ 93
A CPU Power Module (System Board, Socket X)... ............................................................................. 94
ASR Lockup Detected: Cause .......................................................................................................... 94
Automatic operating system shutdown initiated due to fan failure ......................................................... 94
Automatic Operating System Shutdown Initiated Due to Overheat Condition... ...................................... 94
Blue Screen Trap: Cause [NT]... ...................................................................................................... 95
Corrected Memory Error Threshold Passed (Slot X, Memory Module Y)... .............................................. 95
EISA Expansion Bus Master Timeout (Slot X)... ................................................................................... 95
PCI Bus Error (Slot X, Bus Y, Device Z, Function X) ............................................................................. 95
Processor Correctable Error Threshold Passed (Slot X, Socket Y) ........................................................... 95
Processor Uncorrectable Internal Error (Slot X, Socket Y) ..................................................................... 95
Real-Time Clock Battery Failing ........................................................................................................ 96
System AC Power Overload (Power Supply X) ................................................................................... 96
System AC Power Problem (Power Supply X) ..................................................................................... 96
System Fan Failure (Fan X, Location) ................................................................................................ 96
System Fans Not Redundant ............................................................................................................ 96
System Overheating (Zone X, Location) ............................................................................................ 96
System Power Supplies Not Redundant ............................................................................................. 96
System Power Supply Failure (Power Supply X) .................................................................................. 97
Unrecoverable Host Bus Data Parity Error... ...................................................................................... 97
Uncorrectable Memory Error (Slot X, Memory Module Y)... ................................................................. 97
Status codes (Port 84/85) ........................................................................................................................ 97
Viewing status codes ...................................................................................................................... 97
Windows® Event Log processor error codes ............................................................................................... 98
Message ID: 4137 ........................................................................................................................ 98