HP ProLiant Gen8 Troubleshooting Guide Volume II: Error Messages

HP ProLiant server errors 74
• If the condition persists, then replace the enclosure components.
For more information, see the HP BladeSystem c-Class Enclosure Troubleshooting Guide on the HP website
(http://www.hp.com/support/BladeSystem_Enclosure_TSG_en).
1735-Slot X Drive Array - Unsupported Redundant Cabling Configuration Detected...
...Multiple paths to the same enclosure/drives are not supported by this Smart Array firmware version. Access to all
drives has been disabled until redundant SAS cable(s) are detached, or firmware is updated to a version that supports
dual-domain.
Audible Beeps: None
Possible Cause: An unsupported redundant cabling configuration for the Smart Array firmware version is
installed.
Action: Disconnect the redundant SAS cables, and then update the Smart Array firmware to the correct
version.
1737-Slot X Drive Array - Redundant Cabling Configuration has excess Device
Paths...
...Redundant I/O paths to some devices attached to the controller are exceeding per device limit by firmware. These
excess paths are ignored.
Audible Beeps: None
Possible Cause: The redundant cabling configuration creates more redundant I/O paths than the firmware
allows.
Action: Update the firmware to the correct version. Verify the redundant cabling configuration.
1738-Slot X Drive Array - Storage Enclosure Redundant Cabling Problem Detected...
...Check storage box I/O module and cable to restore redundant paths to the following disk drive(s):
Port x Box y Bay(s) z
Select "F1" to persist with this message on reboots until failed paths are restored
Select "F2" to disable this message on reboots – no further POST message for recurring path failure with logical
drive(s) corresponding to these disk drives
Audible Beeps: None
Possible Cause: A problem exists with the storage enclosure redundant cabling. A single path was found to
drives that were previously connected redundantly.
Action:
Check the storage box I/O module and cable to restore redundant paths to the drives, then do one of the
following:
• If the redundant cables/paths were not purposefully removed, press F1 to display this message on
reboot until the problem is resolved. The drives should be accessible through the remaining path.
• If the redundant paths were purposefully removed, press F2 to disable this message on all subsequent
reboots.
1739-Slot X Drive Array - Redundant Cabling is not as recommended...
(followed by one or more of the following:)
...* Storage box has multiple paths from same controller port