HP ProLiant Gen8 Troubleshooting Guide Volume II: Error Messages

HP ProLiant server errors 82
1775-Slot X Drive Array - Storage Enclosure Cabling Problem Detected: SAS Port Y:
OUT port of this box is attached to OUT port of previous box...
...Turn system and storage box power OFF and check cables. Drives in this box and connections beyond it will not be
available until the cables are attached correctly.
Audible Beeps: None
Action: For cabling configuration information, see the storage enclosure documentation.
1776-Slot X Drive Array - Shared SAS Port Connection Conflict Detected - Ports 1I,
1E: Storage connections detected on both shared internal and external ports.
...Controller selects internal port until connection is removed from one of the ports.
Audible Beeps: None
Action: For cable configuration information, refer to the controller documentation.
1777-Slot X Drive Array - Storage Enclosure Problem Detected...
(followed by one or more of the following):
...* Cooling Fan Malfunction Detected
* Overheated Condition Detected
* Side-Panel must be Closed to Prevent Overheating
* Redundant Power Supply Malfunction Detected
* Unsupported ROM Type Installed on Backplane
* Enclosure Processor Not Detected or Responding – Turn system and storage enclosure power OFF and turn them
back ON to retry. If this error persists, upgrade the enclosure firmware or replace the I/O module.
* Link Errors Detected by Expander
* Incorrect Bay Information Received from Enclosure
* Installed drives not detected, only I/O module 2 present
Audible Beeps: None
Possible Cause: Environment threshold was violated on the drive enclosure.
Action:
• Check the cooling fan operation by placing a hand over the fan.
• Be sure the internal plenum cooling fan in tower servers or storage systems is operational. If the fan is
not operating, check for obstructions and check all internal connections.
• Replace the unit side panel if removed.
• Check the LEDs. If the ProLiant Storage System power LED is amber instead of green, this indicates a
redundant power supply failure.
1778-Slot X Drive Array resuming Automatic Data Recovery (Rebuild) process
Audible Beeps: None
Possible Cause: A controller reset or power cycle occurred while Automatic Data Recovery was in progress.
Action: No action is required.