HP ProLiant Gen8 Troubleshooting Guide Volume II: Error Messages

HP ProLiant server errors 98
switches 7 and 8 on the System Maintenance Switch determine which code is shown on the status LEDs.
Check the platform system specification if these switches do not work. Both switches set to OFF results in the
major code being displayed, while switch 8 set to ON and switch 7 set to OFF results in the minor code being
displayed. If you use this method, you must record the major and minor codes, because both codes are
needed to identify the last successful area of POST.
System Maintenance Switch 8 System Maintenance Switch 7 POST LED display
OFF
OFF Major Code
ON
OFF Minor Code
To convert the LED display into the hexadecimal status major or minor codes, a conversion from binary to
hexadecimal representation is needed. An example LED output and conversion to the hexadecimal major
code can be seen in the following table:
LED 8 LED 7 LED 6 LED 5 LED 4 LED 3 LED 2 LED 1
LED Status
OFF ON OFF ON OFF OFF OFF OFF
Bit value
0
1
0
1
0
0
0
0
The resulting hex value of 50h is the major status code.
Using iLO to view the status codes
To view the list of all POST codes that have been output to the iLO debug ports, you must connect to iLO
through the iLO network connection. The system must support iLO 3 to access this data. After a successful
logon, you must navigate to the /dromstuf.htm page. This page displays the current list of ordered debug
codes that have been output since the last power on.
Using the system monitor
During the early POST process, the system monitor will display "Status Code" next to the value in the bottom
right corner of the screen.
Windows® Event Log processor error codes
Message ID: 4137
Severity: Error
Description: The processor in slot X, socket X has corrected an excessive number of internal errors. The system
will continue to operate.
Action:
CAUTION: Before removing or replacing any processors, be sure to follow the guidelines
provided in "Performing processor procedures in the troubleshooting process." Failure to follow
the recommended guidelines can cause damage to the system board, requiring replacement of
the system board.
Replace the processor.