HP ProLiant Gen8 Server with HP iLO Management Engine Setup Guide
HP Insight Diagnostics survey functionality
“HP Insight Diagnostics” (page 11) provides survey functionality that gathers critical hardware and
software information on ProLiant server blades.
This functionality supports operating systems that are supported by the server blade. For operating
systems supported by the server blade, see the HP website (http://www.hp.com/go/supportos).
If a significant change occurs between data-gathering intervals, the survey function marks the
previous information and overwrites the survey data files to reflect the latest changes in the
configuration.
Survey functionality is installed with every Intelligent Provisioning-assisted HP Insight Diagnostics
installation, or it can be installed through the SPP (see “HP Service Pack for ProLiant ” (page 13)).
Erase Utility
CAUTION: Perform a backup before running the System Erase Utility. The utility sets the system
to its original factory state, deletes the current hardware configuration information, including array
setup and disk partitioning, and erases all connected hard drives completely. Refer to the instructions
for using this utility.
The Erase utility enables you to erase system CMOS, NVRAM, and hard drives. Run the Erase
Utility if you must erase the system for the following reasons:
• You want to install a new operating system on a server blade with an existing operating
system.
• You encounter an error when completing the steps of a factory-installed operating system
installation.
To access the Erase Utility, click the Perform Maintenance icon from the Intelligent Provisioning
home screen and then select Erase.
Run the Erase utility to:
• Reset all settings — erases all drives, NVRAM, and RBSU
• Reset all disks — erases all drives
• Reset RBSU — erases current RBSU settings
After selecting the appropriate option, click Erase System. Click Exit to reboot the server after the
erase task is completed. Click Cancel Erase to exit the utility without erasing.
HP Insight Remote Support software
HP strongly recommends that you install HP Insight Remote Support software to complete the
installation of your product and to enable enhanced delivery of your HP Warranty, HP Care Pack
Service, or HP contractual support agreement. HP Insight Remote Support supplements your
monitoring 24 x 7 to ensure maximum system availability by providing intelligent event diagnosis,
and automatic, secure submission of hardware event notifications to HP, which will initiate a fast
and accurate resolution, based on your product’s service level. Notifications may be sent to your
authorized HP Channel Partner for on-site service, if configured and available in your country.
To download the software, go to Software Depot (http://software.hp.com).
Select Insight Remote Support from the menu on the right.
For more information about prerequisites, supported hardware, and associated operating systems,
see the HP Insight Remote Support Release Notes at http://www.hp.com/go/insightremotesupport/
docs..
12 Software and configuration utilities