HP Smart Update Manager 6.4.1 Release Notes

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Suggested Action: No action. This is a known issue that will be fixed in a future version.
HP SUM might start deploying updates when you click the Analysis button
Suggested Action: Click Abort to cancel deployment. This issue will be resolved in a future version.
HP SUM displays the message “Generating Report” after you click the Analysis button
Suggested Action: No action necessary. This will be fixed in a future version.
HP SUM displays logged in user as root when you launch HP SUM using sudo
Suggested Action: No action necessary. This will be fixed in a future version.
HP SUM displays the error message “Multiple connections to a server or shared resource by the same
user...”
HP SUM uses the admin$ share function on Windows-based servers to copy files and perform required
operations on remote node servers. If HP SUM detects multiple connections to the remote Windows
node, it might display “Multiple connections to a server or shared resource by the same user, using
more than one user name, are not allowed. Disconnect all previous connections to the server or shared
resource and try again.”
Suggested Action: If HP SUM displays the error check for open admin$ shares on the remote node
you want to update, and remove the connections. Use the following commands to check for open
shares and delete them:
1. Open a command prompt window.
2. Type net use.
3. If open connections on the remote node are found, type:
net use <node_admin_share> /delete
4. Attempt the operation in HP SUM that caused HP SUM to display the error.
A Windows server does not back up because of a registry error with HP SUM
Suggested Action: Remove the system from inventory to complete a system back up.
Pressing ESC while HP SUM is in Offline Automatic mode causes HP SUM to open
Suggested Action: Do not press ESC while the Offline Automatic update is in process.
HP SUM does not display information after shutting it down and then relaunching
Suggested Action: Refresh the browser.
HP SUM does not launch from a UNC path
Suggested Action: Run HP SUM on a local system, do not launch if from a UNC path. This will be
fixed in a future version.
HP SUM does not launch correctly
Suggested Action: Make sure no other versions or sessions of HP SUM are running.
HP SUM does not launch on a Windows system
Suggested Action: Open the file remoteosscout.log, if you see the error StartService
completed with error 1053: The service did not respond to the start or
control request in a time fashion, check the status of your Microsoft .NET application
before attempting to launch HP SUM.
20 Issues and suggested actions