HP Insight Diagnostics 9.0 User Guide
Table Of Contents
- User Guide
- Contents
- 1 HP Insight Diagnostics overview
- 2 Getting started
- Installing the Online Edition
- Starting the Online Edition
- Starting HP Insight Diagnostics for Windows Online Edition
- Starting HP Insight Diagnostics for Linux Online Edition from the HP System Management Homepage
- Starting the Online Edition from a browser
- Modifying browser settings on a Linux server
- Starting the Online Edition from Microsoft Internet Explorer
- Starting the Online Edition from Firefox
- Using the Online Edition from a command line
- Using HP Insight Diagnostics commands in Linux
- Using HP Insight Diagnostics commands in Windows
- Starting the Offline Edition
- 3 Using HP Insight Diagnostics
- 4 Troubleshooting
- Support and other resources
- Information to collect before contacting HP
- How to contact HP
- Registering for software technical support and update service
- HP authorized resellers
- Documentation feedback
- New and changed information in this edition
- Related information
- Related documentation
- HP websites
- HP Support Center
- Support and drivers
- Typographic conventions
- A Acronyms and abbreviations
- Index
Figure 11 Test tab – Custom Test
The Status tab displays test progress. The logs, on the Log tab, display detailed test results.
Using the Status tab
The Status tab displays testing progress and results
Viewing Diagnose test status
The progress and status of the Diagnose process appears on the Status tab when Diagnose completes
The progress bar shows the test progress. During tests of longer duration, the Status screen refresh
rate varies.
To cancel the test in progress, click Cancel.
To repeat the test, click Retest.
The Device Diagnosis sections display device-specific details and test results and details for each
device.
Test results are indicated as follows:
• Canceled: The test did not complete or was canceled.
• Passed: The test passed and the device is operating within specifications.
• Failed: The device failed the test, or the test itself failed. A failure indicates that additional
testing should be performed on the device.
• Further Troubleshooting Required: A communication problem exists that could be related to
the health of the device. Perform additional troubleshooting procedures to determine the
problem or use the Custom Test option on the Test tab to retest the device. Custom testing can
be performed only with HP Insight Diagnostics Offline Edition.
• Abnormal termination: The test terminated abnormally.
Using the Status tab 23