HP Insight Diagnostics 9.0 User Guide

Contents
1 HP Insight Diagnostics overview...................................................................5
HP Insight Diagnostics editions...................................................................................................5
Key features and benefits...........................................................................................................5
Theory of operation..................................................................................................................5
System requirements..................................................................................................................6
2 Getting started...........................................................................................7
Installing the Online Edition.......................................................................................................7
Removing the HP Survey utility...............................................................................................7
Removing the HP Survey utility for Windows operating systems.............................................7
Removing the HP Survey utility for Linux operating systems....................................................7
Installing HP Insight Diagnostics for Windows Online Edition.....................................................7
Installing from the HP ProLiant Support Pack........................................................................7
Installing from the Smart Component..................................................................................7
Installing HP Insight Diagnostics for Linux Online Edition...........................................................7
Installing from the HP ProLiant Linux Support Pack................................................................7
Installing from the Linux RPM Package Manager (RPM).........................................................8
Locating files..................................................................................................................8
Starting the Online Edition.........................................................................................................8
Starting HP Insight Diagnostics for Windows Online Edition.......................................................8
Starting from the Windows Start menu...............................................................................8
Starting from the HP Systems Insight Manager.....................................................................8
Starting from the HP System Management Homepage..........................................................8
Starting HP Insight Diagnostics for Linux Online Edition from the HP System Management
Homepage.........................................................................................................................9
Starting the Online Edition from a browser..............................................................................9
Modifying browser settings on a Linux server.........................................................................10
Starting the Online Edition from Microsoft Internet Explorer......................................................10
Starting the Online Edition from Firefox.................................................................................10
Using the Online Edition from a command line......................................................................11
Using HP Insight Diagnostics commands in Linux....................................................................11
Using HP Insight Diagnostics commands in Windows.............................................................12
Starting the Offline Edition.......................................................................................................12
Starting from the HP ProLiant servers.....................................................................................12
3 Using HP Insight Diagnostics......................................................................15
Using the Survey tab...............................................................................................................15
Scheduling a survey...........................................................................................................17
Saving the survey configuration information...........................................................................17
Deleting a survey session....................................................................................................18
Comparing configurations...................................................................................................18
Using the Diagnose tab...........................................................................................................19
Using the Test tab (HP Insight Diagnostics Offline Edition only)......................................................20
Running a Quick Test..........................................................................................................20
Running a Complete Test.....................................................................................................21
Running a Custom Test........................................................................................................22
Using the Status tab................................................................................................................23
Viewing Diagnose test status................................................................................................23
Viewing offline test status....................................................................................................24
The Log tab............................................................................................................................25
Diagnosis Log tab..............................................................................................................25
Test Log (HP Insight Diagnostics Offline Edition only)...............................................................26
Contents 3