Compaq Parallel Database Cluster Model PDC/O1000 for Oracle8i and Windows 2000 Administrator Guide

Troubleshooting 7-3
Compaq Confidential – Need to Know Required
Writer: John Blackburn Project: Compaq Parallel Database Cluster Model PDC/O1000 for Oracle8i and Windows 2000 Administrator Guide
Comments:
Part Number: 225083-002 File Name: h-ch7 Troubleshooting.doc Last Saved On: 6/11/01 11:21 AM
Access to Cluster Components
Once the physical connections have been checked, ensure that communication
is occurring between all the cluster components.
■ To test Ethernet cluster interconnect and client LAN connections, use
the ping utility. From each cluster node, ping the Ethernet cluster
interconnect adapter or port located in the other nodes. Similarly, from
each cluster node, ping the name, then the address, of the client LAN
Ethernet adapter or port located in the other nodes. A correct ping
response from each node confirms that the Ethernet connections are
correct. For information about using the ping utility, refer to “Verifying
Cluster Communications” in Chapter 5, “Installation and
Configuration.”
■ To confirm that the shared storage is accessible to each cluster node, run
the Disk Management utility from each node. Confirm that the same
RA4000/RA4100 Array disk volumes can be seen from each node. If
the shared storage resources are not consistent across all nodes, refer to
Appendix A, “Diagnosing and Resolving Shared Disk Problems” for
more detailed guidelines.
Software Revisions
The following software components must have the same revision level on each
of the cluster nodes:
■ Oracle8i Server Release 8.1.7 with Oracle8i Parallel Server Option
Release 8.1.7
■ RA4000 Array Controller drivers
■ Compaq Ethernet OSDs
■ Microsoft Windows 2000 Advanced Server, including Service Pack 1 or
later