Compaq Parallel Database Cluster Model PDC/O1000 for Oracle8i and Windows 2000 Administrator Guide

7-10 Compaq Parallel Database Cluster Model PDC/O1000 for Oracle8i and Windows 2000 Administrator Guide
Compaq Confidential – Need to Know Required
Writer: John Blackburn Project: Compaq Parallel Database Cluster Model PDC/O1000 for Oracle8i and Windows 2000 Administrator Guide
Comments:
Part Number: 225083-002 File Name: h-ch7 Troubleshooting.doc Last Saved On: 6/11/01 11:21 AM
Node or Nodes Unable to Rejoin the Cluster
■ If you have an Ethernet cluster interconnect, use ping to ensure that the
rejoined node or nodes can communicate with other nodes in the cluster.
For information about using the ping utility to test redundant Ethernet
cluster interconnect connections, see “Verifying Cluster
Communications” in Chapter 5, “Installation and Configuration.”
■ Make sure the OSDs have been properly installed on the affected node
or nodes by running the OUI on the cluster’s primary node. Click
Installed Products and verify an entry for the OSDs exists.
■ Make sure the OracleCMService and all other Oracle services have
started without error. From the Services screen, scan the list of services
and check to see if the Oracle services have started. From the
Application log, check for error messages about the Oracle services.
■ Run Object Link Manager from each node to verify that the Oracle
partitions and symbolic link associations are accurately displayed.
■ Verify that the node or nodes have access to the shared storage. Run
Disk Management and make sure that all the shared disk resources
appear as expected. If the view is not consistent across all cluster nodes,
refer to Appendix A, “Diagnosing and Resolving Shared Disk
Problems.”
Troubleshooting Client-to-Cluster
Connectivity Problems
A Network Client Cannot Communicate with the
Cluster
■ Verify that the user ID has sufficient rights to perform the desired
action.
■ Make sure proper network connectivity exists by verifying that the
connections from the network client to the cluster are cabled correctly.
Additionally, verify that the network routers/switches/hubs used in the
client LAN are powered on and properly cabled.
■ Make sure that pinging an IP address over the client LAN from a client
to the cluster issues a correct reply. Perform ping testing as described in
the “Verifying Cluster Communications” section in Chapter 5,
“Installation and Configuration.”