HP ProLiant DL580 Generation 3 Server User Guide July 2005 (Third Edition) Part Number 379044-003
© Copyright 2005 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft, Windows, and Windows NT are U.S.
Contents Server component identification 9 Front panel components ..................................................................................................................... 10 Front panel LEDs and buttons............................................................................................................ 11 Memory board components and LEDs............................................................................................... 12 Processor module LEDs............................
HP ProLiant DL580 Generation 3 Server User Guide Space and airflow requirements.............................................................................................. 49 Temperature requirements ...................................................................................................... 50 Power requirements ................................................................................................................ 51 Electrical grounding requirements................................
Contents 5 Advanced ECC memory .................................................................................................................... 97 Online spare memory ......................................................................................................................... 99 Hot-plug mirrored memory .............................................................................................................. 100 Hot-plug RAID memory .....................................................
HP ProLiant DL580 Generation 3 Server User Guide Management Agents ............................................................................................................. 134 Redundant ROM support...................................................................................................... 134 USB support ......................................................................................................................... 135 Diagnostic tools ............................................
Contents Regulatory compliance notices 7 169 Regulatory compliance identification numbers................................................................................ 169 Federal Communications Commission notice.................................................................................. 170 FCC rating label.................................................................................................................... 170 Class A equipment.....................................................
Server component identification In this section Front panel components................................................................................................................10 Front panel LEDs and buttons ......................................................................................................11 Memory board components and LEDs .........................................................................................12 Processor module LEDs ...........................................
HP ProLiant DL580 Generation 3 Server User Guide Front panel components Item Description 1 Memory board or blank 2 USB port 3 Optional multibay drive or blank 4 DVD drive 5 Processor module 6 Hard drive bay
Server component identification Front panel LEDs and buttons Item Description Status 1 UID switch and LED Blue = Activated Flashing blue = Server being managed remotely Off = Deactivated 2 Internal system health LED Green = Normal (system on) Flashing amber = System health is degraded Flashing red = System health is critical Off = Normal (system off) 3 External system health LED Green = Normal (system on) Flashing amber = System health is degraded Flashing red = System health is critical Off =
HP ProLiant DL580 Generation 3 Server User Guide Item Description Status 5 NIC 2 link/activity LED Green = Linked to network Flashing green = Linked with activity on the network Off = No network connection 6 Power on/Standby button and LED Amber = System has AC power and is in standby mode Green = System has AC power and is turned on Off = System has no AC power Memory board components and LEDs Error indicators remain illuminated when the system is powered off so that the status of the LEDs ca
Server component identification If removal of a single memory board is required and it is the only memory board, power down the server and make the necessary memory changes.
HP ProLiant DL580 Generation 3 Server User Guide Item Description Status 6 Spare Off = Board not online or board not configured for Online Spare Memory mode Amber = Correctable error threshold reached; server is in degraded Online Spare Memory mode Flashing amber = Memory configuration error* Green = Online Spare Memory mode 7 Mirrored Off = Board not online or board not configured for Hot-Plug Mirrored Memory mode Amber = Server is in degraded Hot-Plug Mirrored Memory mode Flashing amber = Mem
Server component identification • If the mode selected is the desired mode, modify the DIMM or board configuration to support the desired mode. For more information, refer to "Memory Options (on page 95)." • If the mode selected is not the desired mode, run RBSU and change the AMP mode. For more information, refer to the section "HP ROM-Based Setup Utility (on page 125)." NOTE: If the Spare, Mirrored, and RAID LEDs are off, the server is in Advanced ECC mode.
HP ProLiant DL580 Generation 3 Server User Guide PPM LED (1) Processor LED External health (2) LED Description Off Amber One or more of the following conditions exist: Flashing red • The processor was replaced and the LEDs will clear after the next reboot • Processor failed Off Flashing amber Flashing red Processor configuration error detected Amber Off Flashing red PPM failed Flashing amber Off Flashing red One or more of the following conditions exist: • PPM not installed • P
Server component identification Item Description Item Description 3 PCI-X non-hot-plug slot 5, 64-bit/133MHz 13 Serial port 4 PCI-X non-hot-plug slot 4, 64-bit/133MHz 14 USB ports 5 PCI-X non-hot-plug slot 3, 64-bit/133MHz 15 Video port 6 Optional PCI-X Hot Plug or optional PCI Express non-hot-plug expansion slot 2 16 Keyboard port 7 Optional PCI-X Hot Plug or optional PCI Express non-hot-plug expansion slot 1 17 Mouse port 8 T-15 Torx screwdriver 18 iLO NIC 9 Optional power su
HP ProLiant DL580 Generation 3 Server User Guide Item Description LED color Status 1 NIC 1 Activity LED Green On or flashing = Network activity Off = No network activity 2 NIC 1 Link LED Green On = Linked to network Off = Not linked to network 3 NIC 2 Activity LED Green On or flashing = Network activity Off = No network activity 4 NIC 2 Link LED Green On = Linked to network Off = Not linked to network 5 iLO NIC Activity LED Green On or flashing = Network activity Off = No network
Server component identification Fail LED 1 (amber) Power LED 2 (green) Description Off Off No AC power to any power supply Flashing Off Power supply failure (over current) On Off No AC power to this power supply Off Flashing • AC power present • Standby mode Off On Normal 19
HP ProLiant DL580 Generation 3 Server User Guide System board components Item Description Item Description 1 Fan 1 12 PCI-X, non-hot-plug slot 7, 64-bit/100-MHz 2 Fan 2 13 BBWC battery pack 3 Fan 3 14 Remote management connector 4 Fan 4 15 BBWC cache module socket
Server component identification Item Description Item Description 5 System maintenance switch 16 Fan 6 6 System battery 17 Fan 5 7 Connectors for one of the following: 18 Boot device selector switch (default = FLP TOP) • PCI-X Hot Plug mezzanine option • PCI Express x4 mezzanine option • PCI Express x8 mezzanine option 8 PCI-X non-hot-plug slot 3, 64-bit/133-MHz 19 SCSI port A 9 PCI-X, non-hot-plug slot 4, 64-bit/133-MHz 20 SCSI simplex/duplex switch (default = duplex) 10 PCI
HP ProLiant DL580 Generation 3 Server User Guide Position Description Function S4 Reserved Reserved S5 Password protection override Off = No function Invalidate configuration Off = Normal S7 Reserved Reserved S8 Reserved Reserved S6 On = Clears power-on password and administrator password On = Clears NVRAM Boot device selector switch The boot device selector switch setting determines the device access order of the multibay drives in the server.
Server component identification Switch setting Description FLP TOP (default) Diskette drive in top bay is bootable FLP BOT Primary optical drive in top bay is bootable 23 Primary optical drive in bottom bay is bootable Diskette drive in bottom bay is bootable QuickFind diagnostic display LEDs The front panel health LEDs indicate only the current hardware status.
HP ProLiant DL580 Generation 3 Server User Guide NOTE: The system management driver must be installed for the internal health LED to provide pre-failure and warranty conditions. LED Description Fan X One or more of the following conditions exist: PCI X • A fan is missing or not properly installed. • A fan failed. One or more of the following conditions exist: • A PCI address parity error was detected on the numbered PCI slot. • A PCI data parity error was detected on the numbered PCI slot.
Server component identification LED Description SCSI BP The SCSI backplane is missing or not properly installed. MEM A memory board is not properly installed. MEM BP A memory backplane is missing or not properly installed. FSB One or more of the following conditions exist: • A processor or PPM is missing or not properly installed. • An FSB configuration error was detected. PROC A processor is missing or not properly installed.
HP ProLiant DL580 Generation 3 Server User Guide Item Description Bank 3 DIMM slot 3 B 4 DIMM slot 4 B SCSI IDs The server supports single- or dual-channel hard drive configurations. The single-channel configuration (simplex mode) supports up to four hard drives on one channel. The dual-channel configuration (duplex mode) supports two hard drives on each channel (SCSI IDs 0 and 1). The SCSI IDs for both simplex mode and duplex mode are illustrated.
Server component identification Duplex mode Hot-plug SCSI hard drive LEDs 27
HP ProLiant DL580 Generation 3 Server User Guide Item LED description Status 1 Activity status On = Drive activity Flashing = High activity on the drive or drive is being configured as part of an array. Off = No drive activity 2 Online status On = Drive is part of an array and is currently working. Flashing = Drive is actively online. Off = Drive is offline.
Server component identification Activity LED (1) Online LED (2) Fault LED Interpretation (3) Flashing Flashing Flashing Do not remove the drive. Removing a drive may cause data loss in non-fault-tolerant configurations. Either (1) the drive is part of an array being selected by an array configuration utility; (2) Drive Identification has been selected in HP SIM; or (3) drive firmware is being updated. Off Off On The drive has failed and has been placed offline. You may replace the drive.
HP ProLiant DL580 Generation 3 Server User Guide • The server supports eight SAS or SATA hot-plug hard drives. • The system automatically sets all drive numbers. • If only one hard drive is used, install it in the bay with the lowest number. • Hard drives must be SFF types. • Drives must be the same capacity to provide the greatest storage space efficiency when drives are grouped together into the same drive array.
Server component identification Item LED Description Status 2 Online/Activity status Green = Drive activity 31 Flashing green = High activity on the drive or drive is being configured as part of an array Off = No drive activity SAS and SATA hard drive LED combinations Online/Activity LED (green) Fault/UID LED (amber/blue) Interpretation On, off, or flashing Alternating amber and blue The drive has failed, or a predictive failure alert has been received for this drive; it also has been selected
HP ProLiant DL580 Generation 3 Server User Guide Online/Activity LED (green) Fault/UID LED (amber/blue) Interpretation Off Steadily amber A critical fault condition has been identified for this drive, and the controller has placed it offline. Replace the drive as soon as possible. Off Amber, flashing regularly (1 Hz) A predictive failure alert has been received for this drive. Replace the drive as soon as possible. Off Off The drive is offline, a spare, or not configured as part of an array.
Server component identification 33 This fan configuration allows the server to continue operating in non-redundant mode if a single fan fails in either zone. If the system detects two fan failures in the same zone, the server shuts down to avoid thermal damage.
HP ProLiant DL580 Generation 3 Server User Guide Item Description Zone 6 Fan 6 2 Hot-plug fan LEDs Status Green = Operating normally Amber = Failed Off = No power
Server component identification 35 BBWC LEDs Server status LED 1 (amber) LED 2 (green) Battery module status Server is on and has normal run time Off On Fast charging Off Flashing The microcontroller is waiting for communication from the host controller. Off Off The battery is fully charged. On Off A short exists in the connection of one or more of the three button cells within the battery module.
Server operations In this section Powering up the server .................................................................................................................37 Powering down the server ............................................................................................................37 Extending the server from the rack...............................................................................................38 Removing the access panel..........................................
HP ProLiant DL580 Generation 3 Server User Guide Extending the server from the rack The design of the server enables you to access several components through the front of the server. Installing or accessing the following components will not require extending the server from the rack: • Processors • Memory boards • DIMMs • DVD drive • Diskette drive • Hard drives To extend the server from the rack: 1. Release the two levers on the lower outside corners of the rack.
Server operations 39 2. Extend the server on the rack rails until the server rail-release latches engage. WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a component from the rack. WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release latches and sliding the server into the rack. The sliding rails could pinch your fingers. 3.
HP ProLiant DL580 Generation 3 Server User Guide NOTE: The release latches will lock into place when the rails are fully extended. Removing the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: Do not operate the server for long periods with the access panel open or removed.
Server operations 41 3. Lift up on the hood latch, and remove the access panel. 4. After installing hardware options, replace the access panel. Be sure that the panel is securely locked into place before powering up the server. Replacing hot-plug fans The server supports redundant hot-plug fans ("Fan locations" on page 32) to provide proper airflow to the server if a primary fan fails. WARNING: To prevent personal injury from hazardous energy: • Remove watches, rings, or other metal objects.
HP ProLiant DL580 Generation 3 Server User Guide 4. Install the replacement fan. 5. Repeat to replace additional fans as needed. 6. Observe the LED on each installed fan to be sure it is illuminated green ("Hot-plug fan LEDs" on page 34). 7. Observe the internal system health LED on the front panel to be sure it is illuminated green ("Front panel LEDs and buttons" on page 11).
Server operations 43 3. Remove the access panel ("Removing the access panel" on page 40). 4. Remove all expansion boards and expansion slot covers. 5. Remove the PCI-X Hot Plug basket, if applicable. 6. Disconnect the hot-plug board cable from the PCI-X Hot Plug mezzanine board, if applicable. 7. Remove all system fans ("Replacing hot-plug fans" on page 41). 8. Remove all power supplies ("Redundant hot-plug power supply" on page 71). 9. Loosen the thumbscrews, and lift the system cage from the server.
HP ProLiant DL580 Generation 3 Server User Guide IMPORTANT: When removing the access panel to view QuickFind diagnostic LEDs, leave the server powered on. The QuickFind diagnostic LEDs are cleared when the server is powered off. 3. Locate the QuickFind diagnostic display. Battery If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years.
Server operations 45 WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury: • Do not attempt to recharge the battery. • Do not expose the battery to temperatures higher than 60°C (140°F). • Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water.
Server setup In this section Optional installation services........................................................................................................47 Rack planning resources...............................................................................................................48 Optimum environment..................................................................................................................49 Rack warnings and cautions ..........................................
HP ProLiant DL580 Generation 3 Server User Guide – Linux – HP ProLiant Essentials (HP SIM and RDP) – VMWare • Integrated hardware and software support – Critical Service – Proactive 24 – Support Plus – Support Plus 24 • Startup and implementation services for both hardware and software For more information on Care Packs, refer to the HP website (http://www.hp.com/hps/carepack/servers/cp_proliant.html).
Server setup • 49 The Rack Products Documentation CD enables you to view, search, and print documentation for HP and Compaq branded racks and rack options. It also helps you set up and optimize a rack in a manner that best fits your environment. If you intend to deploy and configure multiple servers in a single rack, refer to the white paper on high-density deployment on the HP website (http://www.hp.com/products/servers/platforms).
HP ProLiant DL580 Generation 3 Server User Guide CAUTION: Always use blanking panels to fill empty vertical spaces in the rack. This arrangement ensures proper airflow. Using a rack without blanking panels results in improper cooling that can lead to thermal damage. The Compaq 9000 and 10000 Series racks provide proper server cooling from flow-through perforations in the front and rear doors that provide 64 percent open area for ventilation.
Server setup 51 Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians. This equipment is designed to operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992 (code for Protection of Electronic Computer/Data Processing Equipment).
HP ProLiant DL580 Generation 3 Server User Guide Electrical grounding requirements The server must be grounded properly for proper operation and safety. In the United States, you must install the equipment in accordance with NFPA 70, 1999 Edition (National Electric Code), Article 250, as well as any local and regional building codes. In Canada, you must install the equipment in accordance with Canadian Standards Association, CSA C22.1, Canadian Electrical Code.
Server setup • At least two people are needed to safely unload the rack from the pallet. An empty 42U rack can weigh as much as 115 kg (253 lb), can stand more than 2.1 m (7 ft) tall, and may become unstable when being moved on its casters. • Never stand in front of the rack when it is rolling down the ramp from the pallet. Always handle the rack from both sides.
HP ProLiant DL580 Generation 3 Server User Guide CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. Identifying rack server shipping carton contents Unpack the server shipping carton and locate the materials and documentation necessary for installing the server.
Server setup 55 Installing the cable management arm Refer to the installation instructions that ship with the rack kit to install the cable management arm. Powering up and configuring the server To power up the server, press the Power On/Standby button. While the server boots, RBSU is automatically configured to prepare the server for OS installation. To manually configure the utilities, press the F9 key when prompted during the boot process to change the server settings using RBSU.
HP ProLiant DL580 Generation 3 Server User Guide For information on using these installation paths, refer to the SmartStart installation poster in the HP ProLiant Essentials Foundation Pack, included with the server. Registering the server To register a server, refer to the registration card in the HP ProLiant Essentials Foundation Pack or the HP Registration website (http://register.hp.com).
Hardware options installation In this section Introduction ..................................................................................................................................57 Processor options..........................................................................................................................57 Hot-plug SCSI hard drive options ................................................................................................63 SAS and SATA hard drive guidelines .......
HP ProLiant DL580 Generation 3 Server User Guide Removing the Processor Module The processors are stored in a module at the front of the server. Access to the processor module is provided through the front panel, eliminating the need to extend the server from the rack to install new or replace existing processors. To remove the processor module: 1. Power down the server ("Powering down the server" on page 37). 2. Release the latches to unlock the processor module.
Hardware options installation 3. Lower the processor module lever, and pull the module out of the server. 4. Release the latch, and open the cover to expose the processors. Installing a processor Processors must be installed in the following order: processor 1, processor 2, processor 4, and processor 3. Server PPMs provide the proper power to each processor. Each PPM must be installed in the slot adjacent to its processor.
HP ProLiant DL580 Generation 3 Server User Guide CAUTION: To prevent thermal instability and damage to the server, do not separate the processor from the heatsink. The processor, heatsink, and retaining clip make up a single assembly. CAUTION: To prevent possible server malfunction and damage to the equipment, do not mix processors of different types. IMPORTANT: If upgrading processor speed or adding additional processors, update the system ROM before installing the processor.
Hardware options installation 61 CAUTION: Failure to completely open the processor locking lever prevents the processor from seating during installation, leading to hardware damage. 6. Install the processor assembly into the processor socket. IMPORTANT: Determine the correct processor orientation by observing the guide pins on the base of the processor retaining bracket and the three corresponding guide slots on the processor assembly. 7.
HP ProLiant DL580 Generation 3 Server User Guide CAUTION: To prevent possible server malfunction or damage to the equipment, be sure to completely close the processor locking lever. 8. Close and lock the processor retaining bracket. 9. Install the PPM.
Hardware options installation IMPORTANT: Always install a PPM when you install a processor. The system fails to boot if the corresponding PPM is missing. NOTE: The appearance of compatible PPMs may vary. 10. Close the cover, and replace the processor module. Hot-plug SCSI hard drive options When adding SCSI hard drives to the server, observe the following general guidelines: • Hot-plug hard drives must be Ultra320 SCSI drives for optimum performance.
HP ProLiant DL580 Generation 3 Server User Guide Remove the hard drive blank by squeezing the release buttons, and pulling the blank from the server. To replace the component, reverse the removal procedure. Removing a hot-plug SCSI hard drive CAUTION: Always power down the server if the boot partition resides on the drive you are replacing or if you are replacing the only drive in the server.
Hardware options installation 65 3. Remove the hard drive. Installing a hot-plug SCSI hard drive 1. Remove the existing hard drive blank or hard drive from the drive bay ("Removing a hard drive blank" on page 63). 2. Install the hard drive, and close the lever. 3. Determine the status of the hard drive from the hot-plug hard drive LEDs ("Hot-plug SCSI hard drive LED combinations" on page 28, "Hot-plug SCSI hard drive LEDs" on page 27).
HP ProLiant DL580 Generation 3 Server User Guide 4. Resume normal server operations. SAS and SATA hard drive guidelines NOTE: The server may look different from that shown. When adding SAS hard drives to the server, observe the following general guidelines: • The server supports eight SAS or SATA hot-plug hard drives. • The system automatically sets all drive numbers. • If only one hard drive is used, install it in the bay with the lowest number. • Hard drives must be SFF types.
Hardware options installation 67 1. Power down the server ("Powering down the server" on page 37). 2. Remove all hard drives ("Removing a hot-plug SCSI hard drive" on page 64) and hard drive blanks ("Removing a hard drive blank" on page 63). 3. Extend the server from the rack ("Extending the server from the rack" on page 38). 4. Remove the access panel ("Removing the access panel" on page 40). 5. Install the SAS controller.
HP ProLiant DL580 Generation 3 Server User Guide NOTE: Port 1 supports hard drives 1 through 4. Port 2 supports hard drives 5 through 8. If you are using a single channel SAS controller, connect the cable to port 1. 9. Install the SAS hard drive cage, pulling the slack in the SAS cables over the center wall. 10. Connect the SAS cables to the controller.
Hardware options installation 69 11. Secure the SAS hard drive cage with the screws provided in the option kit. 12. Install the hot-plug hard drives or hard drive blanks into the SAS hard drive cage. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.
HP ProLiant DL580 Generation 3 Server User Guide 2. Prepare the SAS hard drive. 3. Install the hard drive. 4. Determine the status of the hard drive from the hot-plug SAS hard drive LED combinations ("SAS and SATA hard drive LED combinations" on page 31).
Hardware options installation 71 Redundant hot-plug power supply The server supports a second hot-plug power supply to provide redundant power to the server in the event of a failure in the primary power supply. You can install or replace a second hot-plug power supply without powering down the server. WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
HP ProLiant DL580 Generation 3 Server User Guide 1. Remove the power supply blank. 2. Install the hot-plug power supply, and lock the lever. 3. Connect the power cord to the redundant power supply. 4. Secure the power cords to the retaining clip. 5. Connect the power cord to the power source. 6. Be sure that the power supply LED is green ("Power supply LEDs" on page 18).
Hardware options installation 73 7. Be sure that the front panel external health LED is green ("Front panel LEDs and buttons" on page 11). IMPORTANT: For maximum server availability, be sure that the two power supplies are powered by separate AC power sources. NOTE: If the server will be shipped to another location after configuration, install a shipping screw into each power supply.
HP ProLiant DL580 Generation 3 Server User Guide 1. Power down the server ("Powering down the server" on page 37). 2. Extend the server from the rack, if applicable ("Extending the server from the rack" on page 38). 3. Remove the access panel ("Removing the access panel" on page 40). 4. Remove the system cage ("Removing the system cage" on page 42). IMPORTANT: The BBWC cable is wound around the battery pack.
Hardware options installation 75 8. Install the cache module, and connect the BBWC cable to the cache module. To reinstall all components, reverse the removal procedures. DVD, diskette, and CD-RW drives The server is shipped with one DVD drive. You can install an optional DVD drive, 3.5-inch diskette drive, or CD-RW drive. To install an optional media drive: 1. Power down the server ("Powering down the server" on page 37). CAUTION: Always populate each media bay with either a device or a blank.
HP ProLiant DL580 Generation 3 Server User Guide 2. Use the T-15 Torx screwdriver to eject the drive blank, and pull the drive blank out of the server. NOTE: The T-15 Torx screwdriver is shipped with the server and can be located on the rear panel ("Rear panel components" on page 16). 3. Install the media drive into the server. 4. Power up the server ("Powering up the server" on page 37).
Expansion board options In this section Expansion slot overview...............................................................................................................77 Installing the PCI-X Hot Plug Mezzanine Option ........................................................................81 Installing the PCI Express mezzanine options..............................................................................86 Installing non-hot-plug expansion boards ...........................................
HP ProLiant DL580 Generation 3 Server User Guide NOTE: Only one mezzanine option can be installed in the server.
Expansion board options 79 PCI-X Hot Plug Mezzanine Option The PCI-X Hot Plug Mezzanine Option adds support for two optional PCI-X Hot Plug expansion slots.
HP ProLiant DL580 Generation 3 Server User Guide PCI Express mezzanine options The PCI Express x4 mezzanine option adds support for two optional PCI Express x4 non-hot-plug expansion slots in slots 1 and 2.
Expansion board options 81 The PCI Express x8 mezzanine option adds support for one optional PCI Express x8 non-hot-plug expansion slot in slot 1. Installing the PCI-X Hot Plug Mezzanine Option 1. Power down the server ("Powering down the server" on page 37). 2. Extend or remove the server from the rack ("Extending the server from the rack" on page 38). 3. Remove the access panel ("Removing the access panel" on page 40).
HP ProLiant DL580 Generation 3 Server User Guide 4. Adhere the PCI-X Hot Plug label to the power supply cover. 5. Remove the expansion boards from slots 3 and 4, if installed, to gain access to the mezzanine connectors. 6. Remove the expansion slot covers from slots 1 and 2. 7. Connect the hot-plug cable to the mezzanine board.
Expansion board options NOTE: The cable connector is keyed at pin 1 for alignment. 8. Use the guide pins to align the mezzanine board, and seat the mezzanine board onto the system board. 9. Tighten the three thumbscrews to secure the mezzanine board.
HP ProLiant DL580 Generation 3 Server User Guide 10. Install the PCI-X Hot Plug board. 11. Route the cable from the mezzanine board to the hot-plug board, and connect the cable.
Expansion board options 12. Attach the latch to the chassis, and press down until it snaps into place. 13. Install the retaining clips.
HP ProLiant DL580 Generation 3 Server User Guide 14. Install the basket. 15. Install the PCI-X Hot Plug expansion boards. If the server is powered off, use non-hot-plug procedures ("Installing non-hot-plug expansion boards" on page 89) to install the expansion boards. If the server is running, install PCIX Hot Plug expansion boards using hot-plug procedures ("Installing hot plug expansion boards" on page 91). 16. Reinstall any expansion boards removed to install the PCI-X Hot Plug Mezzanine Option.
Expansion board options 87 2. Extend or remove the server from the rack ("Extending the server from the rack" on page 38). 3. Remove the access panel ("Removing the access panel" on page 40). 4. Remove the expansion boards from slots 3 and 4, if installed, to gain access to the mezzanine connectors. 5. Remove the expansion slot covers from slots 1 and 2. 6. Use the guide pins to align the mezzanine board, and seat the mezzanine board onto the system board. 7.
HP ProLiant DL580 Generation 3 Server User Guide NOTE: The PCI Express x8 mezzanine board is shown. 8. Attach the latch to the chassis, and press down until it snaps into place.
Expansion board options 9. Install the retaining clip. 10. Install the PCI Express x8 non-hot-plug expansion board ("Installing nonhot-plug expansion boards" on page 89)into slot 1, if installing the PCI Express x8 mezzanine option. Install the PCI Express x4 non-hot-plug expansion boards into slots 1 and 2, if installing the PCI Express x4 mezzanine option. 11. Place expansion slot covers over any remaining empty slots, and close the latches.
HP ProLiant DL580 Generation 3 Server User Guide CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all expansion slots have either an expansion slot cover or an expansion board installed. 1. Extend or remove the server from the rack ("Extending the server from the rack" on page 38). 2. Remove the access panel ("Removing the access panel" on page 40). 3. Open the latch, and remove the expansion slot cover. 4.
Expansion board options Installing hot plug expansion boards For hot-plug capability, the PCI-X Hot Plug Mezzanine Option (on page 79) must be installed before installing PCI-X Hot Plug expansion boards in the server. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all expansion slots have either an expansion slot cover or an expansion board installed. 1. Extend or remove the server from the rack ("Extending the server from the rack" on page 38). 2.
HP ProLiant DL580 Generation 3 Server User Guide 5. Unlock the retaining clip (for full-length expansion boards), and install the PCI-X Hot Plug expansion board. 6. Lock the retaining clip (for full-length expansion boards), and close the latch. 7. Connect any required internal or external cables to the expansion board. 8. Press the PCI-X Hot Plug button, and wait for the power LED to illuminate green without flashing. 9. Replace the access panel, and resume normal server operations.
Expansion board options 93 To replace the component, reverse the removal procedure. RILOE II Board The server comes with iLO remote management capability embedded on the system board. The 30-pin remote management connector for the RILOE II board is provided to reduce external cabling.
HP ProLiant DL580 Generation 3 Server User Guide For information about iLO technology, refer to "Integrated Lights-Out Technology (on page 132)." To install the RILOE II board: IMPORTANT: Install the RILOE II board into slot 7 for ease of cabling. 1. Power down the server ("Powering down the server" on page 37). 2. Remove the access panel ("Removing the access panel" on page 40). 3. Install the RILOE II board into slot 7. 4.
Memory options In this section Memory overview.........................................................................................................................95 Advanced ECC memory...............................................................................................................97 Online spare memory....................................................................................................................99 Hot-plug mirrored memory ..........................................
HP ProLiant DL580 Generation 3 Server User Guide For an overview of single- and dual-rank DIMMs, refer to "Single- and DualRank DIMMs." For DIMM slot locations and bank assignments, refer to "DIMM Slot Locations (on page 25)." General memory configuration requirements The following configuration requirements apply regardless of the AMP mode. • DIMMs must be installed in pairs. • Dimms pairs in a memory bank must contain DIMMS with the same part number.
Memory options 97 • The server can be configured for any AMP mode in RBSU. RBSU displays a warning message if the selected AMP mode is not supported by the current DIMM configuration. However, if the DIMM configuration at POST does not match the AMP mode selected in RBSU, the server defaults to Advanced ECC ("Advanced ECC memory" on page 97). When this occurs, a message displays during POST and the status LED for the configured AMP mode flashes amber.
HP ProLiant DL580 Generation 3 Server User Guide Advanced ECC provides additional protection over Standard ECC in that it is possible to correct certain memory errors that would otherwise be uncorrectable and result in a server failure. Whereas Standard ECC can correct single-bit memory errors, Advanced ECC can correct single-bit memory errors and multibit memory errors if all failed bits are on the same DRAM device on the DIMM.
Memory options 99 To end the audio alarms and visual alerts, move the memory board locking switch back to the locked position. This action does not result in data corruption or server failure. If removal of a single memory board is required and it is the only memory board, power down the server and make the necessary memory changes. Online spare memory Online spare memory provides a higher level of memory protection than Advanced ECC ("Advanced ECC memory" on page 97).
HP ProLiant DL580 Generation 3 Server User Guide • The minimum valid online spare configuration for a memory board requires at least one bank of dual-rank DIMMs or two banks of single-rank DIMMs. If the server does not meet these requirements, an error message appears during POST and the server defaults to Advanced ECC ("Advanced ECC memory" on page 97). • The server automatically configures the optimal online spare solution. • Hot-plug operations are not supported.
Memory options 101 Hot-plug mirrored memory is supported with either two or four memory boards installed. No operating system support is required. Hot-plug mirrored memory has two configurations: dual-board and quad-board. Single-board mirrored memory is not supported. For either mode, choose "Mirrored Memory with Advanced ECC" in RBSU. The following guidelines apply to hot-plug mirrored memory: • All general memory requirements apply.
HP ProLiant DL580 Generation 3 Server User Guide • For hot-replace to function properly, the memory board must be re-inserted into the location from which it was removed. If the board is placed into the incorrect slot (for example, if board 2 is removed in dual-board mode and reinserted into memory slots 3 or 4), a configuration error occurs. Attempting to insert a board into the improper position results in audio alarms and visual alerts. • Replace only one board at a time.
Memory options 103 As with hot-plug mirrored memory, hot-plug RAID memory allows failed or degraded DIMMs to be replaced while the server is running without requiring server downtime. The memory board with the failed DIMMs can be removed, failed DIMMs replaced, and the board re-inserted into the server without any interruption to the operating system. Hot-plug RAID memory is only supported if all four memory boards are installed. No operating system support is required.
HP ProLiant DL580 Generation 3 Server User Guide Advanced Memory Protection Mode HotReplace Supported Hot-Add Supported Online Spare Memory Hot-Plug Mirrored Memory X Hot-Plug RAID Memory X When the server is configured for hot-plug mirrored memory or hot-plug RAID memory, you can perform a hot-replacement procedure in the following manner without powering down the server or experiencing server downtime: 1. Remove a memory board. 2. Replace failed or degraded DIMMs. 3.
Memory options 105 Removing a memory board blank To remove the memory board blank, squeeze the levers and pull the blank out of the server. Removing and installing a memory board while the server is running Memory boards can be installed while the server is running in the following scenarios: • Memory boards can be hot-added if the server is configured for Advanced ECC and hot-add is enabled in RBSU.
HP ProLiant DL580 Generation 3 Server User Guide CAUTION: To prevent server failure during a hot-plug removal procedure, do not remove the memory board from the server until the board status LED stops flashing. 2. Use the ejector lever to pull the memory board out of the server. NOTE: While the memory board with the failed or degraded DIMM is being replaced, the server continues to read and write from the operational memory board. 3. Open the memory board.
Memory options 4. Remove or install the DIMM. IMPORTANT: Be sure to observe all DIMM installation requirements for the desired memory mode. IMPORTANT: DIMMs do not seat fully if turned the wrong way. 5. Close the memory board. IMPORTANT: Be sure that the locking switch is unlocked. The memory board will not seat in the server if the locking switch is locked. 6. Install the memory board.
HP ProLiant DL580 Generation 3 Server User Guide 7. Close the ejector lever, and lock the locking switch. NOTE: The board status LED might flash green for several minutes while the board is rebuilding. 8. Configure the memory ("Configuring the memory" on page 111) if applicable. 9. Reference the memory board LEDs ("Memory board components and LEDs" on page 12) to be sure that the memory board is functioning properly. Removing and installing a memory board (non-hot-plug) 1.
Memory options 3. Use the ejector lever to pull the memory board out of the server. 4. Open the memory board.
HP ProLiant DL580 Generation 3 Server User Guide 5. Remove or install the DIMM. IMPORTANT: Be sure to observe all DIMM installation requirements for the desired memory mode. IMPORTANT: DIMMs do not seat fully if turned the wrong way. 6. Close the memory board. IMPORTANT: Be sure that the locking switch is unlocked. The memory board will not seat in the server if the locking switch is locked. 7. Install the memory board.
Memory options 111 8. Close the ejector lever, and lock the locking switch. 9. Power up the server ("Powering up the server" on page 37). 10. Configure the memory ("Configuring the memory" on page 111). 11. Reference the memory board LEDs ("Memory board components and LEDs" on page 12) to be sure that the memory board is functioning properly. Configuring the memory Configuring the memory system of the server requires configuring both hardware and software. To configure the memory: 1.
HP ProLiant DL580 Generation 3 Server User Guide NOTE: If the total amount of memory has changed, the POST Memory Test will run automatically. Additional memory testing is not necessary. 3. Select the AMP mode ("Selecting the AMP mode" on page 112). POST memory test 1. Power on the server ("Powering up the server" on page 37). 2. Press the F9 key, when prompted, to enter RBSU. 3. Select Advanced Options. 4. Change POST Speed Up to Disable. 5. Press any key to return to the RBSU main menu. 6.
Memory options – Advanced ECC (hot-add enabled) – Advanced ECC (hot-add disabled) – Online Spare Memory with Advanced ECC – Hot-Plug Mirrored Memory with Advanced ECC – Hot-Plug RAID Memory with Advanced ECC 5. Press the Escape key twice to go back to the main RBSU menu. 6. Press the F10 key, when prompted, to exit RBSU. The server reboots and tests all memory in the system.
Server cabling In this section Storage device cabling guidelines ..............................................................................................115 PCI-X Hot Plug mezzanine cabling............................................................................................115 BBWC cabling............................................................................................................................116 RILOE II cabling ...........................................................
HP ProLiant DL580 Generation 3 Server User Guide CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped. BBWC cabling CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped. IMPORTANT: The BBWC cable is wound around the battery pack. Unwind the cable to the appropriate length before installing the battery pack assembly into the server.
Server cabling RILOE II cabling The 30-pin Remote Insight cable ships with the RILOE II cable kit. CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped. IMPORTANT: Install the RILOE II board into slot 7 for ease of cabling. Hot-plug SCSI drive cabling CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.
HP ProLiant DL580 Generation 3 Server User Guide SCSI simplex mode In the PCI simplex cabling configuration, an optional PCI array controller controls up to four hard drives through one SCSI bus. SCSI duplex mode In the PCI duplex cabling configuration, an optional PCI array controller controls up to four hard drives through two SCSI buses. Each bus controls two hard drives.
Server cabling 119 Hot-plug SAS hard drive cabling CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped. For ease of cabling, route the cables in the server before connecting the cables to the SAS hard drive cage.
HP ProLiant DL580 Generation 3 Server User Guide NOTE: Port 1 supports hard drives 1 through 4. Port 2 supports hard drives 5 through 8. If you are using a single channel SAS controller, connect the cable to port 1. USB cable assembly The USB cable connects the front panel USB connector to the SCSI backplane. To remove the component: 1. Power down the server ("Powering down the server" on page 37). 2. Extend the server from the rack ("Extending the server from the rack" on page 38). 3.
Server cabling 121 7. Loosen the screw, and slide the USB cable connector up to remove the cable assembly from the server. To replace the component, reverse the removal procedure. Power switch cable assembly 1. Power down the server ("Powering down the server" on page 37). 2. Extend the server from the rack ("Extending the server from the rack" on page 38). 3. Remove the access panel ("Removing the access panel" on page 40). 4. Remove the front bezel. 5. Disconnect all cables from the media board. 6.
HP ProLiant DL580 Generation 3 Server User Guide 9. Remove the power switch cable assembly. To replace the component, reverse the removal procedure.
Server software and configuration utilities In this section Configuration tools .....................................................................................................................123 HP ProLiant Essentials Rapid Deployment Pack .......................................................................127 Option ROM Configuration for Arrays ......................................................................................128 Array Configuration Utility ................................
HP ProLiant DL580 Generation 3 Server User Guide • Preparing the system for installing "off-the-shelf" versions of leading operating system software • Installing optimized server drivers, management agents, and utilities automatically with every assisted installation • Testing server hardware using the Insight Diagnostics Utility ("Array Diagnostic Utility" on page 137, "HP Insight Diagnostics" on page 136) • Installing software drivers directly from the CD.
Server software and configuration utilities 125 HP ROM-Based Setup Utility RBSU, an embedded configuration utility, performs a wide range of configuration activities that may include: • Configuring system devices and installed options • Displaying system information • Selecting the primary boot controller • Configuring memory options • Language selection For more information on RBSU, refer to the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.
HP ProLiant DL580 Generation 3 Server User Guide Auto-configuration process The auto-configuration process automatically runs when you boot the server for the first time. During the power-up sequence, the system ROM automatically configures the entire system without needing any intervention. During this process, the ORCA utility, in most cases, automatically configures the array to a default setting based on the number of drives connected to the server.
Server software and configuration utilities 127 Boot options After the auto-configuration process completes, or after the server reboots upon exit from RBSU, the POST sequence runs, and then the boot option screen is displayed. This screen is visible for several seconds before the system attempts to boot from either a diskette, CD, or hard drive. During this time, the menu on the screen allows you to install an operating system or make changes to the server configuration in RBSU.
HP ProLiant DL580 Generation 3 Server User Guide Option ROM Configuration for Arrays Before installing an operating system, you can use the ORCA utility to create the first logical drive, assign RAID levels, and establish online spare configurations.
Server software and configuration utilities 129 For optimum performance, the minimum display settings are 800 × 600 resolution and 256 colors. Servers running Microsoft® operating systems require Internet Explorer 5.5 (with Service Pack 1) or later. For Linux servers, refer to the README.TXT file for additional browser and support information. For more information, refer to the HP Array Configuration Utility User Guide on the Documentation CD or the HP website (http://www.hp.com).
HP ProLiant DL580 Generation 3 Server User Guide Management tools List of tools: Automatic Server Recovery........................................................................................................130 ROMPaq utility ..........................................................................................................................130 System Online ROM flash component utility ............................................................................
Server software and configuration utilities 131 The ROMPaq utility checks the system and provides a choice (if more than one exists) of available ROM revisions. This procedure is the same for both system and option ROMPaq utilities. For more information about the ROMPaq utility, refer to the HP website (http://www.hp.com/servers/manage).
HP ProLiant DL580 Generation 3 Server User Guide Remote Insight Lights-Out Edition II RILOE II enables browser access to servers through a hardware-based, OSindependent graphical remote console. Some of the features include virtual diskette drive and power button, server management through any standard browser, dedicated LAN connectivity, automatic network configuration, external power backup, group administration, and functions available with the Remote Insight Board.
Server software and configuration utilities 133 Erase Utility CAUTION: Perform a backup before running the System Erase Utility. The utility sets the system to its original factory state, deletes the current hardware configuration information, including array setup and disk partitioning, and erases all connected hard drives completely. Refer to the instructions for using this utility.
HP ProLiant DL580 Generation 3 Server User Guide IMPORTANT: You must install and use HP SIM to benefit from the Pre-Failure Warranty for processors, hard drives, and memory modules. For additional information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack or the HP SIM website (http://www.hp.com/go/hpsim). Management Agents Management Agents provide the information to enable fault, performance, and configuration management.
Server software and configuration utilities 135 USB support HP provides both standard USB support and legacy USB support. Standard support is provided by the operating system through the appropriate USB device drivers. HP provides support for USB devices before the operating system loads through legacy USB support, which is enabled by default in the system ROM. HP hardware supports USB version 1.1 or 2.0, depending on the version of the hardware.
HP ProLiant DL580 Generation 3 Server User Guide HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool, available in both offline and online versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations, troubleshoot problems, and perform repair validation. HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS is not running.
Server software and configuration utilities 137 Integrated Management Log The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event with 1-minute granularity.
HP ProLiant DL580 Generation 3 Server User Guide HP Instant Support Enterprise Edition ISEE is a proactive remote monitoring and diagnostic tool to help manage your systems and devices, a feature of HP support. ISEE provides continuous hardware event monitoring and automated notification to identify and prevent potential critical problems. Through remote diagnostic scripts and vital system configuration information collected about your systems, ISEE enables fast restoration of your systems.
Server software and configuration utilities 139 If you are installing a SmartStart-supported operating system, use the SmartStart software (on page 123) and its Assisted Path feature to install the operating system and latest driver support. NOTE: If you are installing drivers from the SmartStart CD or the Software Maintenance CD, refer to the SmartStart website (http://www.hp.com/servers/smartstart) to be sure that you are using the latest version of SmartStart.
HP ProLiant DL580 Generation 3 Server User Guide Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products. For more information, refer to the HP website (http://h18023.www1.hp.com/solutions/pcsolutions/pcn.html). Natural language search assistant The natural language search assistant (http://www.hp.
Electrostatic discharge In this section Preventing electrostatic discharge ..............................................................................................141 Grounding methods to prevent electrostatic discharge...............................................................142 Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts.
HP ProLiant DL580 Generation 3 Server User Guide Grounding methods to prevent electrostatic discharge Several methods are used for grounding. Use one or more of the following methods when handling or installing electrostatic-sensitive parts: • Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist straps are flexible straps with a minimum of 1 megohm ±10 percent resistance in the ground cords. To provide proper ground, wear the strap snug against the skin.
Troubleshooting In this section Additional information ...............................................................................................................143 Server diagnostic steps ...............................................................................................................144 Important safety information ......................................................................................................144 Preparing the server for diagnosis ............................
HP ProLiant DL580 Generation 3 Server User Guide Server diagnostic steps This section covers the steps to take in order to diagnose a problem quickly. To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section, "Start diagnosis flowchart (on page 150)," and follow the appropriate diagnostic path. If the other flowcharts do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis flowchart (on page 152).
Troubleshooting This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel. WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel. This symbol indicates the presence of electric shock hazards. The area contains no user or field serviceable parts. Do not open for any reason.
HP ProLiant DL580 Generation 3 Server User Guide These symbols, on power supplies or systems, indicate that the equipment is supplied by multiple sources of power. WARNING: To reduce the risk of injury from electric shock, remove all power cords to completely disconnect power from the system. Warnings and cautions WARNING: Only authorized technicians trained by HP should attempt to repair this equipment.
Troubleshooting • Do not disable the power cord grounding plug. The grounding plug is an important safety feature. • Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times. • Unplug the power cord from the power supply to disconnect power to the equipment. • Do not route the power cord where it can be walked on or pinched by items placed against it.
HP ProLiant DL580 Generation 3 Server User Guide 2. Record any error messages displayed by the system. 3. Remove all diskettes and CDs from the media drives. 4. Power down the server and peripheral devices if you will be diagnosing the server offline. Always perform an orderly shutdown, if possible. This means you must: a. Exit any applications. b. Exit the operating system. c. Power down the server ("Powering down the server" on page 37). 5.
Troubleshooting • Did you recently add or remove hardware or software? If so, did you remember to change the appropriate settings in the server setup utility, if necessary? • Has the server exhibited problem symptoms for a period of time? • If the problem occurs randomly, what is the duration or frequency? 149 To answer these questions, the following information may be useful: • Run HP Insight Diagnostics (on page 136) and use the survey page to view the current configuration or to compare it to pr
HP ProLiant DL580 Generation 3 Server User Guide • If problems continue to occur, remove and reinstall each device, checking the connectors and sockets for bent pins or other damage. Diagnostic steps To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section, "Start diagnosis flowchart (on page 150)," and follow the appropriate diagnostic path.
Troubleshooting Item Refer to 5 "Server fault indications flowchart (on page 161)" 151
HP ProLiant DL580 Generation 3 Server User Guide General diagnosis flowchart The General Diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not fix the problem, use the following flowchart.
Troubleshooting 153
HP ProLiant DL580 Generation 3 Server User Guide Power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber. • The external health LED is red or amber. • The internal health LED is red or amber. NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation.
Troubleshooting Item Refer to 7 • "Power Supply Problems" • Server maintenance and service guide, located on the Documentation CD or the HP website (http://www.hp.
HP ProLiant DL580 Generation 3 Server User Guide
Troubleshooting POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system attempts to access the boot device.
HP ProLiant DL580 Generation 3 Server User Guide
Troubleshooting OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system • Server does not boot SmartStart Possible Causes: • Corrupted operating system • Hard drive subsystem problem Item Refer to 1 HP ROM-Based Setup Utility User Guide (http://www.hp.
HP ProLiant DL580 Generation 3 Server User Guide
Troubleshooting 161 Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management agents (on page 134) • Server boots, but the internal health LED or external health LED is red or amber NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation.
HP ProLiant DL580 Generation 3 Server User Guide Item Refer to 8 • "Hardware problems" • Server maintenance and service guide, located on the Documentation CD or the HP website (http://www.hp.
Troubleshooting 163
HP ProLiant DL580 Generation 3 Server User Guide POST error messages and beep codes List of messages: Introduction to POST error messages.........................................................................................164 Introduction to POST error messages The error messages and codes in this section include all new messages generated by this server. Some messages are informational and do not indicate an error.
Troubleshooting 165 Processor Reduced Power Mode Enabled in RBSU Description: Processors clocked down Action: If you select the reduced power mode in RBSU, the processor are displayed as their reduced speed during POST. This message indicates that the RBSU reduced power mode has been enabled and also indicates the maximum speed for the installed processors.
HP ProLiant DL580 Generation 3 Server User Guide Unsupported Processor Configuration (Processor Required in Slot #1) Description: Processor required in slot 1. Action: If you do not install a supported processor in slot 1, this message is displayed, and the system halts. Warning - Mixed Feature Processors Were Detected Description: Mixed feature processors were detected. The server will boot using the lowest featured processor.
Troubleshooting WARNING - Restoring Default Configurations as Requested Description: If, on the subsequent power up, you select the option to erase NVRAM in RBSU, this informational message is displayed. Other information resources For additional troubleshooting information, refer to the HP ProLiant Servers Troubleshooting Guide on the Documentation CD. For information on warranties and service and support upgrades (Care Pack services), refer to the HP website (http://www.hp.com/support).
Regulatory compliance notices In this section Regulatory compliance identification numbers ..........................................................................169 Federal Communications Commission notice ............................................................................170 Declaration of conformity for products marked with the FCC logo, United States only ...........171 Modifications.........................................................................................................
HP ProLiant DL580 Generation 3 Server User Guide Federal Communications Commission notice Part 15 of the Federal Communications Commission (FCC) Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference-free radio frequency spectrum. Many electronic devices, including computers, generate RF energy incidental to their intended function and are, therefore, covered by these rules.
Regulatory compliance notices 171 Class B equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
HP ProLiant DL580 Generation 3 Server User Guide • Hewlett-Packard Company P. O. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000 • 1-281-514-3333 To identify this product, refer to the part, series, or model number found on the product. Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user’s authority to operate the equipment.
Regulatory compliance notices 173 Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Class B equipment This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
HP ProLiant DL580 Generation 3 Server User Guide *Notified body number (used only if applicable—refer to the product label) Japanese notice BSMI notice
Regulatory compliance notices 175 Korean notice A&B Class A equipment Class B equipment Laser compliance This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver. Each of these devices contains a laser that is classified as a Class 1 Laser Product in accordance with US FDA regulations and the IEC 60825-1. The product does not emit hazardous laser radiation.
HP ProLiant DL580 Generation 3 Server User Guide • Do not try to open the module enclosure. There are no userserviceable components inside. • Do not operate controls, make adjustments, or perform procedures to the laser device other than those specified herein. • Allow only HP Authorized Service technicians to repair the unit. The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976.
Regulatory compliance notices 177 Taiwan battery recycling notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance with Article 15 of the Waste Disposal Act to indicate the recovery marks on the batteries used in sales, giveaway or promotion. Contact a qualified Taiwanese recycler for proper battery disposal.
Server specifications In this section Environmental specifications .....................................................................................................179 Server specifications...................................................................................................................179 Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Shipping -40°C to 70°C (-40°F to 158°F) Maximum wet bulb temperature 28°C (82.
HP ProLiant DL580 Generation 3 Server User Guide Specification Value Width 46.3 cm (19.0 in) Weight (maximum) 47.6 kg (105 lb) Weight (no drives installed) 36.
Technical support In this section Before you contact HP................................................................................................................181 HP contact information...............................................................................................................181 Customer self repair....................................................................................................................
HP ProLiant DL580 Generation 3 Server User Guide – Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls may be recorded or monitored. – If you have purchased a Care Pack (service upgrade), call 1-800-6333600. For more information about Care Packs, refer to the HP website (http://www.hp.com). • Outside North America, call the nearest HP Technical Support Phone Center.
Acronyms and abbreviations ABEND abnormal end AMP Advanced Memory Protection ASR Automatic Server Recovery BBWC battery-backed write cache BP backplane CSA Canadian Standards Association DDR double data rate DIMM dual inline memory module
HP ProLiant DL580 Generation 3 Server User Guide ECC error checking and correcting G3 Generation 3 IEC International Electrotechnical Commission iLO Integrated Lights-Out LED light-emitting diode NEMA National Electrical Manufacturers Association NFPA National Fire Protection Association NIC network interface controller ORCA Option ROM Configuration for Arrays PCI peripheral component interface
Acronyms and abbreviations PCI Express peripheral component interconnect express PCI-X peripheral component interconnect extended PDU power distribution unit POST Power-On Self Test PPM Processor Power Module PSP ProLiant Support Pack RAID redundant array of inexpensive (or independent) disks RBSU ROM-Based Setup Utility RDP Remote Desktop Protocol RILOE II Remote Insight Lights-Out Edition II 185
HP ProLiant DL580 Generation 3 Server User Guide ROM read-only memory SCSI small computer system interface SDRAM synchronous dynamic RAM SIM Systems Insight Manager SNMP Simple Network Management Protocol UID unit identification USB universal serial bus
Index CSR (customer self repair) 182 customer self repair 182 D A additional information 167, 181 ADU (Array Diagnostic Utility) 137 Altiris Deployment Solution 127 Altiris eXpress Deployment Server 127 ASR (Automatic Server Recovery) 130, 183 authorized reseller 181 auto-configuration process 126 Automatic Server Recovery (ASR) 130, 183 Autorun menu 123 deployment software 127 diagnosing problems 144, 150 diagnostic steps 144, 150 diagnostic tools 123, 127, 130, 135, 136 diagnostics utility 136 DIM
HP ProLiant DL580 Generation 3 Server User Guide H hard drive blanks 63 hard drive LEDs 27, 28, 30, 31 hard drives 27, 28 hard drives, adding 65 hard drives, determining status of 27, 28, 30, 31 hard drives, installing 63, 65 hardware options 57 hardware options installation 54, 57 health driver 27, 130 help resources 181 hot-plug power supply 18, 71 HP Insight Diagnostics 136 HP ProLiant Essentials Foundation Pack 55, 133 HP ProLiant Essentials Rapid Deployment Pack 127 HP Systems Insight Manager, ov
Index phone numbers 181 port 85 code, viewing 23 POST error messages 164, 165, 166, 167 POST problems flowchart 157 power button cabling 121 power button/LED board 121 power cord 146, 177 power distribution unit 52 power on problems flowchart 154 Power On/Standby button 37 power requirements 51 power supply LEDs 18 powering down 37 powering up 37, 125 PPM (Processor Power Module) 59 PPM failure LEDs 15, 28 problem diagnosis 143, 144, 150 processor failure LEDs 15 processor zone fans 32 processors 57 ProLia
HP ProLiant DL580 Generation 3 Server User Guide T Taiwan battery recycling notice 176 technical support 181 telephone numbers 181 temperature requirements 50 temperature, overtemperature LED 28 tools 16 troubleshooting 143 troubleshooting sequence 144, 150 U updating the system ROM 134 USB connectors 16 USB support 135 utilities 123, 125, 128, 130, 131, 133, 136, 137 utilities, deployment 124, 125, 127 V ventilation 49 W warnings 146 website, HP 181
