HP Factory-Installed Operating System Software for Microsoft Windows 2000 Server User Guide

Using Management Agents
The Management Agents for Servers are installed during the setup process.
For more information about the Management Agents, refer to the HP Insight
Management Agents User Guide. This guide is located at
http://h18013.www1.hp.com/products/servers/management/agents.html.
Troubleshooting
If you experience problems with the factory-installed operating system software,
refer to the information in the following sections.
Software Technical Support
Technical support for HP preinstalled third-party software and third-party software
purchased from HP is available from the Internet or by telephone for 90 days from
the date of purchase.
Telephone support (Software Support Services) includes assistance with:
• Answering installation questions (how-to, first steps, and prerequisites).
• Setting up and configuring the software (how-to and first steps; excludes system
optimization, customization, and network configuration).
• Interpreting system error messages.
• Isolating system problems to software usage problems.
• Obtaining SoftPaq information or updates.
Additional services such as Start-up and Installation Services can be purchased for an
additional fee. For information on service upgrades, refer to
http:/www.hp.com/hps
Free online resources are available for obtaining services and information on your
product. Refer to http://www.hp.com/support.
28 HP Factory-Installed Operating System Software for Microsoft Windows 2000 Server User Guide
HP CONFIDENTIAL
Writer: Michele Richardson File Name: 280154-007.doc
Codename: CTO Part Number: 280154-007 Last Saved On: 10/7/03 2:48 PM