System Memory Troubleshooting Best Practices for HP ProLiant Servers

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Figure 4: Event Viewer (Microsoft Windows Operating Systems)
Linux Operating Systems: Using the IML
The IML Viewer is a software tool created by HP and is available as a downloadable component pack from
HP.COM. For systems running Linux, type the command hplog –v to view the IML log and check for system
memory errors. From the Linux Command Prompt, type “hplog –v” and the entire IML will be displayed. Any
detected system memory error will be logged, including any pre-failure warranty memory events on systems
where applicable.
Linux Operating Systems: Using /var/log/messages file
The Linux system log (/var/log/messages) can be viewed using the cat, more, and less commands. The
following types of messages may be logged here if a memory problem has occurred:
:
Oct 11 01:51:18 dhcp57-150 hpasmd[12039]: WARNING: hpasmd: Corrected Memory Error threshold
exceeded (Slot 3, Memory Module 6)
[root@dhcp57-150 ~]# hplog -v
ID Severity Initial Time Update Time Count
-------------------------------------------------------------
0011 Information 22:50 09/16/2004 22:50 09/16/2004 0001
LOG: IML Cleared (Administrator)
0012 Repaired 00:32 09/21/2004 00:32 09/21/2004 0001
LOG: Memory Cartridge Not Redundant (Slot 5)
0033 Caution 04:02 10/06/2006 04:02 10/06/2006 0001
LOG: Corrected Memory Error threshold exceeded (Slot 3, Memory Module 6)