DL980 G7 Sys Errata: Processor Upgrade

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The following steps must be performed when upgrading to Intel® Xeon® E7 Family processors:
1. The system firmware must be upgraded to a minimum level of HWM5.1. This procedure can
be found in the Maintenance and Service guide and this document.
2. The CPUs and heatsinks must be replaced with the new CPUs and heatsinks. This procedure
can be found in the Maintenance and Service guide and in the processor option documentation.
3. The server must only contain supported I/O cards. The following cards are no longer supported
on the DL980 G7 with Intel Xeon E7 Family processors:
Part numberI/O card
435508-B21HP NC364T PCIE 4 Port 1GbE
468332-B21HP NC522SFP Dual Port 10GbE Server Adapter
488765-B21SC08Ge
There are two methods for upgrading the system firmware:
• “Flashing firmware using Offline Update Method” (page 3). This is the preferred method for
all operating systems.
NOTE: Solaris and VMware must use the offline update method.
• “Flashing firmware using Smart Components” (page 4). This method may be used for
Windows and Linux.
A firmware update is required when upgrading to Intel® Xeon® E7 Family processors or when
replacing a SPI board, main I/O board, upper CPU board, lower CPU board, or XNC assembly
with a new part.
For HP technical support:
• In the United States, for contact options see the Contact HP United States webpage (http://
welcome. hp.com/country/us/en/contact_us.html). To contact HP by phone:
◦ Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7
days a week. For continuous quality improvement, calls may be recorded or monitored.
◦ If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more
information about Care Packs, refer to the HP website (http://www.hp.com/hps).
• In other locations, see the Contact HP worldwide (in English) webpage (http://
welcome.hp.com/ country/us/en/wwcontact.html).
CAUTION: If replacing a SPI board, main I/O board, upper CPU board, lower CPU board, or
XNC assembly with a new part, all component firmware must be updated before replacing any
other component. Do no replace either the SPI board, main I/O board, upper CPU board, lower
CPU board, or XNC assembly with new components at the same time.
CAUTION: Physical access to the server is required for updating these components. This procedure
cannot be performed remotely or with automated deployment.
Flashing firmware using Offline Update Method
This procedure may be used for Windows, Linux, Solaris and VMware.
Flashing firmware using Offline Update Method 3