HP ProLiant Storage Server Release Notes (January 2006)

38
Issue: Cannot connect to Server Management Software (SMS) service on the DL100 G2 from a
remote client
Description If the Yahoo Toolbar is installed on a Windows client using Internet Explorer, the
client cannot connect to the SMS service on the DL100 G2 storage server.
Workaround In order to connect to SMS on the DL100 G2 storage server from a remote
Windows client, ensure the Yahoo Toolbar is not installed, or uninstall Yahoo
Toolbar from the client before connecting to SMS.
Issue: AdaptecStorageManagerAgent service may not start
Description On applicable DL100 G2 models, the Adaptec Storage Manager Agent service
may not start. The system may show the following message when it is started:
Service Control Manager -- At least one service or driver
failed during system startup.
Workaround Access the Services Management Console and start the Adaptec Storage
Management Agent manually.
Issue: SNMP causing 50 percent CPU load or error on boot
Description In certain situations, the SNMP process can consume up to 50 percent of the
CPU, or might return an error. The issue is associated with the Adaptec SNMP
extension agent on the ProLiant ML110 G2 and DL100 and the StorageWorks
NAS 500s and 1500s Storage Servers. The SNMP extension agent is repeatedly
calling the snmp.exe service, causing the CPU load. The Adaptec SNMP
extension agent is mainly used to monitor the Adaptec RAID controller.
Workaround HP engineers are working with Adaptec to correct the problem and make the fix
available as soon as possible. In the meantime, disable the Adaptec SNMP
extension agent using the following procedure:
1. Stop the snmp service.
2. Use regedit.exe to remove the aussnmp registry key from the path
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\
Services\SNMP\Parameters\ExtensionAgents
3. Start the snmp service.
WARNING! Using the Registry Editor incorrectly may cause serious problems
that could require you to reinstall your operating system. Use the Registry Editor
at your own risk.
Issue: Broadcom Advanced Control program does not display Help
Description The Broadcom Advanced Control Suite 2 does not have Help topics for the
DL100 G2.
Workaround HP engineers are working to resolve this issue.
Issue: General view of the HP Server Management System is not displayed
Description The HP SMS needs the Macromedia Flash player to display the General view on
the DL100 G2 storage server.
Workaround Download and install the Macromedia Flash player.